Stories of the week shaping the future of consumer experiences (CX).
My last note of 2019... And, the ingural issue #50 — Crazy to think we have been doing this for the last 2+ years.

A quick video to end the 2019...
As some know, I am huge fan of Scott Galloway. Though I thought his most recent book was a bit disappointing, this video summary (3min) feels like a nice way to springboard into the new year...

I hope everyone enjoys some time with friends and loved ones over the next few weeks. I cannot thank you all enough for continuing to open my emails.

See you next year.

- Carter
Publications Close to Home
Fast Five: Walmart’s Autonomous Grocery Delivery Announcement is All Sizzle & No Steak | Podcast – Omni Talk
In this week’s Fast Five, sponsored by trigo, the gang talks driverless cars, Kroger and Walgreens, Google commerce, Hudson News, and Amazon’s latest pop-up store.

Listen Now
Omni Talk on LinkedIn: #NYC #fastfive #glossier
I was in NYC last week when Glossier launched their new pop-up. Naturally, I had to go see it. Check out the video recap.
Watch The Video
Research & Insights
Shopping by Values
Consumers are purchasing for values more than ever. 83% of consumers say that, when deciding between brands, they’ll always pick the one with a better sustainability record, and 70% are willing to pay more for products and services that help protect the environment.
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Brands & Retailers
Glossier pops up in 7 Nordstrom locations
The partnership is focused on highlighting the brand's Glossier You fragrance, which is the only product that will be sold at the locations.

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Amazon, Refinery29 Gift Guide Pop-up Shop New York
The e-commerce giant and the media company are bringing products and influencers to a 10-day shop in their first joint live experience.

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Social & Technology
Snapchat Cameos edit your face into videos
Snapchat is preparing to launch a big new feature that uses your selfies to replace the faces of people in videos you can then share. It’s essentially a simplified way to deep-fake you into GIFs. Snapchat Cameos are an alternative to Bitmoji for quickly conveying an emotion, reaction or silly situations.

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'Star Wars' is Messenger's 1st branded chat theme
Users can decorate messages with digital content inspired by the latest installment of the franchise, including AR effects, emoji, stickers and more.

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TikTok Top 100: Celebrating the videos and creative community that made TikTok so lovable in 2019
You made 2019 the year of TikTok, when millions of people all over the world participated in endless entertainment in hilarious, quirky and joyful moments that broke the norms of expression...

Watch them Now
Chipotle gives away burritos on Instagram | Mobile Marketer

The QSR chain is offering free burritos to the first people who respond by text message to its short-lived Instagram posts.

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The Next Step? Customized research, presentations, training and formal reports are available upon request. Please reply to this email or send me a note to get in touch. Thank you for giving the first few rounds of "Spark" a shot. Any and all feedback is greatly appreciated.
CJC, LLC. 900 Summit Ave #303 Minneapolis, MN 55405 USA
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CJC, LLC. · 900 Summit Ave #303 · Minneapolis, MN 55405 · USA