Hi Friend of CCOC! Here are your November NewsNotes.
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CCOC NewsNotes:
November 2016

In this issue...

NewsNotes is written and published by CCOC's Membership and Communications Department. Your comments, submissions and suggestions are welcome. The deadline for submission is the 15th of the month. 
Call Erica Webster at 613-234-4065 ext. 241 or send an email.
Click here to print or save a copy of your NewsNotes.

Managing your Heating Costs

Keep the cold out and keep the warm in this winter!
  • Seal your windows and patio doors using a sealing kit from CCOC.
  • Use a draft blocker along the bottom of your door. You can make your own using rice and an old pair of tights! 
  • Keep furniture at least a foot away from heaters and vents. 
  • Make sure that curtains stop at least one foot above the heater.
  • Use a space heater to boost the heat in your main living space. 
  • Open curtains and blinds during the day to let the sun heat and light your space naturally. 
  • Change your furnace filter once a month in the winter.
You can also contact CCOC's Sustainability Facilitator, Natalia, at 613-234-4065 ext. 243 or for tips on how to save energy in your home.

Lower your Energy Costs

The Ontario Electricity Support Program applies a monthly credit directly to the bill for qualifying families.

Credits range from $30 to $50 per month, with higher credits of $45 to $75 for those whose homes are electrically heated or who use an approved medical device requiring a lot of electricity. 

Apply for the program online at, or in person at a designated resource centre. Two Ottawa centres you can visit for help are the Lowertown Community Resource Centre (41 Cobourg Street) or the South East Ottawa Community Resource Centre (600-1355 Bank Street, across from Billings Bridge mall). 

For more information about the program, you can visit or call the Ontario Energy Board at 1-855-831-8151.
Seasonal Help

Christmas Exchange Program and Toy Mountain

The Caring and Sharing Exchange provides food hampers or grocery store gift certificates to those in need through their annual Christmas Exchange. To see if you qualify, check the chart at the bottom of this page. You can call 211 to apply. 

If you would like to make a donation to the Christmas Exchange, visit or call 613-226-6434.

The Snowsuit Fund

The Snowsuit Fund is an Ottawa-based charity that raises funds to buy and distribute snowsuits to children 15 years and under. If you qualify, you can buy a snowsuit for your child or children for $10 each (cash only). To see if you qualify, look at the chart at the bottom of this page. 

Canadian Tire and Browns Cleaners accept donations of snowsuits or cash for the fund. You can also donate online at

To get a snowsuit, visit the Hardini Centre (225 Donald Street) from Tuesday to Saturday between 9:00 am and 4:00 pm. Enter through the red door at the back of the building. For more information, call 613-746-8719 or email

Make sure to bring the following documents with you.
All clients: A piece of identification indicating the child’s date of birth is required for all qualifying children.  Identification showing the family’s city of residence must also be provided.
If you are receiving Ontario Works or ODSP: Please bring your current or past month’s Ontario Works Statement of Assistance.
If you earn low income: Bring your Child Tax Benefit or GST notice from 2015. This notice shows that year's net family income, your marital status and lists your children by name and their month and year of birth. This notice was mailed to you in July if you filed your income tax before April 30, 2016.
If you have recently immigrated to Canada: Provide your date of arrival and proof of financial status.
If you are a refugee: Provide documentation indicating your refugee status.

Qualify for the Christmas Exchange, Toy Mountain, and Snowsuit Fund

To qualify for these programs your yearly family income must be as follows.

1 person: $24,328 or less
2 people: $30,286 or less
3 people: $37,234 or less    
4 people: $45,206 or less
5 people: $51,272 or less
6 people: $57,826 or less  

Good night, sleep tight, don't let the bed bugs bite!

For centuries, bed bugs were a common pest wherever humans lived. In the 1940s, strong pesticides like DDT almost eliminated bedbugs and they were rarely seen. Over time, people became aware that DDT was harmful to the health of people and animals and it was banned in the early 1970s.
Bed bugs can be found in homes, hotels, and anywhere that people sit and sleep. They are not a threat to your health but they can be an unpleasant nuisance. Bed bugs are small, brown and flat insects 6 to 10 mm long. They look a bit like a lentil or an apple seed and they prefer to be out at night or in the dark. 

What can I do to reduce the risk of getting bed bugs?

Inspect second hand items that you bring into your home, as well as luggage. Vacuum your home regularly, including your mattress. Bed bugs hide in seams and creases of mattresses/box springs; in cracks in the floor, walls, and bed frames; under furniture and area rugs; along edges of carpets and between curtain folds; behind baseboards, electrical plates, paintings and around window and door casings.

How do I know if bed bugs are in my home?

Bed bugs feed at night and tend to bite in clusters around the face, neck, upper torso, arms and hands. Some people may not notice that they have been bitten, others get itchy red welts. Bed bugs leave a rust-coloured stain on bed sheets. They may also leave behind shed skin which looks like the dried-out shell of the bug. Bed bugs lay tiny white eggs which look like a grain of salt, only slightly bigger.

What do I do if I think I have bed bugs?

Call CCOC at 613-234-4065 ext. 707 right away. Finding bed bugs early is the key to getting rid of them. CCOC works with a trusted pest control professional, who uses a pesticide that is balanced for the most effective treatment with the least toxicity. 

Dealing with Winter Humidity

Changes in the temperature outside can lead to more humidity in your home during the winter. While mould spores exist in the air around us all the time, everywhere, this kind of humidity encourages the growth of mould. Here are five things you can do to help prevent mould in your home during the winter.
  1. Always use fans when bathing and cooking. This helps reduce moisture and humidity in your home. If you have a lot of moisture in your home, you may need to use fans or a dehumidifier more regularly.
  2. Cold surfaces promote condensation, which leads to mould growth. Leave your window coverings open during the day to allow for warmth and air circulation.
  3. Never lower the temperature of your home below 15 degrees Celcius.
  4. Condensation can happen even when you're being extremely careful. Make sure to wipe up any water you see right away to prevent mould.
  5. If you find, or suspect, a water leak in your home contact the CCOC Maintenance Department as soon as possible by calling 613-234-4065 ext. 707. 

Free Play Groups for Ottawa Families

Growing up Downtown

Call 613-565-2467 or visit
Monday & Thursday, 9:30 to 11:30 am at 450 Laurier Ave. W.
Wednesday, 9:30 to 11:30 am at 102-710 Carson's Rd.
Friday, 9:00 to 11:00 am at 755 Somerset St. W.  

Kids Corner Playgroup

Call 613-238-8210 ext. 2504 or visit
Wednesday & Friday, 9:00 to 11:00 am at 755 Somerset St. W. – first floor

Laroche Park Playgroup

Call 613-238-8210 ext. 2504 or visit
Tuesday & Thursday, 9:00 to 11:00 am at 52 Bayview Rd.

Parent Child Drop-In

Call 613-233-4443 ext. 2108 or visit
Friday, 9:30 to 11:30 am 420 Cooper St.

Parent Resource Centre

Call 613-565-2467 ext. 222 or visit
Monday & Wednesday, 9:00 to 11:30 am at 300 Goulbourn Private
Tuesday, 9:00 to 11:30 am at 300 Goulburn Private (families francophones)
Thursday, 8:45 to 10:00 am and 10:15 to 11:30 am (everyone)
Thursday, 1:30 to 3:00 pm (infants 0-18 months) at 300 Goulbourn Private

AGM Rescheduled

CCOC's 2017 Annual General Meeting has been moved from May 18, and will now be held on May 25, 2017. We hope to see you there!

Staff Changes at CCOC

CCOC bid farewell to Jessica Elinord, one of our Maintenance Administrative Assistants, in October. We wish her all the best as she pursues a new career! We are also happy to announce that Arianne Charlebois has moved from Maintenance to Finance as our new Rent Collections Officer. 

CCOC Committee Meeting Schedule

Unless otherwise specified, CCOC committees meet in the Board Room at 415 Gilmour Street (ring 808). Call 613-234-4065 ext. 0 to confirm. Note: CCOC will pay taxi fare and family care for committee members attending meetings.
Membership & Communications: November 1 at 7:00 pm, December 6 at
6:00 pm (potluck meeting, call the office for details)
Development Committee: November 8 and December 13 at 7:00 pm
Property Management Committee: November 10 and December 8 at 7:00 pm
Rental Committee: November 15 at 7:00 pm, December 15 at 6:00pm (potluck meeting, call the office for details)
Finance Committee: November 23 and December 14 at 7:00 pm
Board: November 30 and December 21 at 7:30 pm
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