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CCOC NewsNotes:
February 2016

In this issue...

NewsNotes is written and published by CCOC's Membership and Communications Department. Your comments, submissions and suggestions are welcome. The deadline for submission is the 15th of the month. 
Call Erica Butler at 613-234-4065 ext. 241 or send an email.
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CCOC's 2016 Budget


Almost 80% of CCOC revenue comes from rent: most is rent paid by tenants, some is rent subsidies paid by the City. Just over half of CCOC tenants pay subsidized rent. Miscellaneous revenue is the money we collect from parking, laundry and commercial rent.
Rent paid by tenants: 52%. Rent subsidies: 26%. Operating subsidies: 16%. Misc. revenue: 6%.


By the end of February CCOC will have fully paid off mortgages at 13 properties. This reduces our mortgage expenses every year, but it reduces our Operating Subsidies too. The net change gives us new capacity to increase spending on our Reserve Contributions, the capital fund for big repairs to our buildings. After mortgages, our next biggest expense is Maintenance: we plan to spend $3.8 million on regular ongoing maintenance at our properties.

CCOC keeps a separate Capital Budget, where we spend the money we have accumulated in our capital reserve to keep our properties in good condition. As the properties age, we have to spend more to repair or replace roofs, windows, balconies and other big building elements. Our 2016 capital budget is $2.4 million.
Mortgages: 39%. Maintenance: 18%. Utilities: 11%. Administration: 11%. Taxes: 13%. Reserve contribution: 7%.

Help a neighbour in need

Cold temperatures, snow and slush make it difficult for seniors, parents with young children in stollers and people with mobility issues to get around.

Running an errand or shoveling a walkway may be impossible and some people even find themselves housebound. 

If you notice a neighbour who may be in this position, why not give them a little of your time and offer to help shovel or run errands? 

Helping a neighbour is a great way to get to know them!

Nominate a great neighbour

Do you have a neighbour who goes out of their way to help you with difficult chores, or takes time to make your building a friendlier place to live? Let us know!

CCOC created the Doug DesBrisay Good Neighbour Award to recognize good neighbours who just seem to have a special way of noticing who needs help or what needs doing to make their home better for everyone. We give out the Good Neighbour Award at our Annual General Meeting each year. Contact Meg before March 31 to let us know about your good neighbour. 

Call 613-234-4065, ext. 240 or email for more details.

Need a rent receipt for your income taxes?

Contact Rachel at 613-234-4065, ext. 246 or at
If Rachel cannot take your call, leave a message with this information:
  • your name and address (including apartment number and postal code);
  • your telephone number; 
  • the months/year(s) you want the receipt for; and
  • if there is more than one occupant and you need separate receipts, please indicate how the amount is to be split between all occupants.
Your receipt will be mailed to you. Please note - It can take 7 working days to prepare your receipt.

Avez-vous besoin d'un reçu pour votre impôt?

Contactez Rachel au 613-234-4065, poste 246 ou à

Si Rachel ne peut pas prendre votre appel, laissez un message avec l'information suivante: 
  • votre nom et adresse (incluant le numéro de l'appartement et code postale)
  • votre numéro de téléphone;
  • les mois/année(s) pour lesquels vous demandez un reçu; et
  • s'il y a plus d'un occupant ou si vous avez besoin de reçus distincts, veuillez indiquer comment le montant doit être réparti entre tous les occupants.
Votre reçu va vous être envoyer par courrier. Veuillez noter - Préparer votre reçu peut prendre jusqu'à 7 jours ouvrables.

Need help paying your electricity bill?

The Ontario Electricity Support Program can help reduce the cost of your electricity bills by applying a monthly credit directly to the bill. The credit amount will depend on how many people live in your home and their combined household income. 

Credits range from $30 to $50 per month, with higher credits of $45 to $75 for those whose homes are electrically heated or who use an approved medical device requiring a lot of electricity. 

Apply for the program online at, or in person at a designated resource centre. Two Ottawa centres you can visit for help are the Lowertown Community Resource Centre (41 Cobourg Street) or the South East Ottawa Community Resource Centre (600-1355 Bank Street, across from Billings Bridge mall). 

For more information about the program, you can visit or call the Ontario Energy Board at 1-855-831-8151. You can also contact CCOC's Sustainability Facilitator, Natalia, at 613-234-4065 ext. 243 or for tips on how to save energy in your home.

Stay safe! Avoid tax-related phone scams

Many residents in the Ottawa area have reported receiving phone calls that claim to be from the Canada Revenue Agency (CRA). These calls are often threatening in nature, using aggressive language and claiming the person answering the phone owes money to the CRA. Immediate payment by credit card is demanded, or the person receiving the call is told to purchase a prepaid credit card and call back. Threats are made that if payment is not received the recipient may have charges pressed against them, have to go to jail, or be deported. The callers also sometimes leave voicemail messages giving the name of an "officer".

These calls are scams. They are made by people attempting to commit financial and/or identity theft. The CRA requests all such calls be reported to the Canadian Anti-Fraud Centre either online at or by toll-free phone call to 1-888-495-8501.

Use the following guidelines to help protect you from these kinds of scams. 

The CRA:
  • never requests prepaid credit cards;
  • never asks for information about your passport, health card, or driver's licence;
  • never shares your taxpayer information with another person, unless you have provided the appropriate authorization; and
  • never leaves personal information on your answering machine or asks you to leave a message containing your personal information on an answering machine.

February is Black History Month

Celebrate and acknowledge the roles black Canadians have played in the growth and development of Canadian society and culture in fields such as sciences, medicine, literature, the arts, and sports. Black History Ottawa has an exciting roster of activities for all ages throughout the month of February, beginning January 30. For more information, visit

Share the Warmth

CCOC is happy to be a drop-off location for Kind Canada's Share the Warmth campaign. This project focuses on generating a warm welcome for all Syrian refugees coming to Canada — literally! Be part of the national initiative to welcome 25,000 refugees by knitting a scarf and dropping it off at the CCOC office (415 Gilmour Street, Suite 200).

Kind Canada will collect all the scarves from the drop off locations and ensure that they are delivered to Canada’s newest residents when they arrive. Visit to register to participate and check out some great scarf patterns to get you started! 

Share your favourite recipes with us for a CCOC “Eat Green” Cookbook

Do you love cooking? We do too! We’re looking for breakfast, lunch, dinner and dessert recipes that are vegetarian or vegan. We’d love it if you add a photo of you and your recipe or a story about it. 

Send your recipes, photos and stories to or drop them off to the CCOC office by February 29.

Students from the University of Ottawa’s TD Environmental Leaders program will collect your recipes and make a cookbook that also includes tips on how to reduce your food footprint.

Office Closed - Family Day

Le bureau de CCOC sera fermé le lundi, 15 février pour la Fête de la famille. 
Le bureau sera ouvert à 9h00 le mardi, 16 février.

The CCOC office will be closed on Monday, February 15 for Family Day. 
We will re-open at 9:00 am on Tuesday, February 16.

CCOC Committee Meeting Schedule

Unless otherwise specified, CCOC committees meet in the Board Room at 415 Gilmour Street (ring 808). Call 613-234-4065 ext. 0 to confirm. Note: CCOC will pay taxi fare and family care for committee members attending meetings.
Membership & Communications: No February meeting, March 1 at 7:00 pm
Development Committee: February 9 and March 8 at 7:00 pm
Property Management Committee: February 11 and March 10 at 7:00 pm
Rental Committee: February 16 and March 15 at 7:00 pm
Finance Committee: February 10 and March 9 at 7:00 pm
Board: February 24 and March 30 at 7:30 pm
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