Hi Friend of CCOC! Here are your January NewsNotes.
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CCOC NewsNotes:
January 2017

In this issue...

NewsNotes is written and published by CCOC's Membership and Communications Department. Your comments, submissions and suggestions are welcome. The deadline for submission is the 15th of the month. 
Call Erica Webster at 613-234-4065 ext. 241 or send an email.
Click here to print or save a copy of your NewsNotes.

CCOC's 2017 Budget


Nearly 80% of CCOC revenue comes from rent: most is rent paid by tenants, some is rent subsidies paid by the City. Just over half of CCOC tenants pay subsidized rent. Miscellaneous revenue is the money we collect from parking, laundry and commercial rent.
Rent paid by tenants: 52%. Rent subsidies: 26%. Other subsidies: 16%. Miscellaneous revenue: 6%. 


CCOC now has fully paid off mortgages at 16 properties. This reduces our mortgage expenses every year, but it reduces our operating subsidies too (shown in other subsidies above). After mortgages, our next biggest expense is Maintenance: we plan to spend just under $4 million on regular ongoing maintenance at our properties.

CCOC keeps a separate Capital Budget, where we spend money we have saved in our capital reserve for big projects. As the properties age, we have to spend more to repair or replace roofs, windows, balconies. 

The "other" expenses you see are mostly program costs for our community partners who help us offer supports for some tenants.
Mortgages: 38%. Maintenance: 20%. Taxes: 13%. Utilities: 11%. Administration: 9%.
Reserve contribution: 6%. Other: 3%. 
Interested in following the money? Join CCOC's Finance committee! 

CCOC Snow Removal

Parking Lots

CCOC clears parking lots with 4 or more spots. CCOC removes snow from our parking lots when there is 5 cm or more. Buildings with wheelchair-designed units get priority.
  • When you see or hear the snow removal crew, please move your car. The crew will not clean around your car.
  • Park your car carefully making sure that you use only one space.
  • Please be patient. We clear the snow as quickly as possible.
When a parking lot has 3 spots or less, you are responsible for clearing your own spot. If you need sand or salt contact the maintenance office at 613-234-4065, extension 707.


When 4 or more homes share an entrance CCOC clears snow from walkways and steps. There are grit boxes on site - please spread some around if you notice ice.
If your home shares an entrance with 2 other units or fewer, you and your neighbours are responsible for clearing walkways and steps. 

If you have a deck, balcony or porch, you are responsible for keeping them clear of snow. Make sure there is no one below you before sweeping or shoveling the snow off your balcony.

Sorry for the Noise!

We have to remove snow late at night and early in the morning so tenants can get out. Snow removal is exempt from the Noise By-law but we do our best to avoid disturbing you.

Is Your Home Too Hot or Too Cold?

Here are suggested thermostat settings for various activities that keep you comfortable while saving energy:
  • Sitting, reading or watching TV:  21˚C
  • Sleeping:  16˚C
  • Working around the house:  19˚C
  • No one home:  16˚C
If you are too hot and you don’t have a thermostat to control the heat, call the maintenance office at 613-234-4065, ext. 707. Opening windows to cool things down can result in frozen water pipes that burst. It can also affect the temperature in your neighbours' homes. They might be too cold and ask us to turn up the heat!

If you are too cold and your thermostat is at the right setting, make sure your heat registers are not blocked by furniture, carpets, or curtains. Clean the registers with a vacuum or broom. Let the sun in to help heat your home by opening blinds or curtains during the day. Close them at night to keep heat inside.

On-Street Winter Parking


Overnight Parking Restriction

You cannot park on City streets between 1 am and 7 am if the forecast predicts more than 7 cm of snow. This includes forecasts for a range of snow of more than 7 cm (i.e. 5 to 10 cm).

On-street Parking Permit Holders 

If you have an on-street parking permit, your vehicle is exempt from winter overnight parking restrictions except when the city has signs up for planned snow removal. During planned overnight snow removal, temporary "no parking" snow removal signs are put up along streets to be cleared. This parking restriction applies to all vehicles. If you park your vehicle overnight on a street with temporary "no parking" snow removal signs, your vehicle will be ticketed and towed. 

Interested in becoming a CCOC volunteer?

Join us for a volunteer orientation on Wednesday, January 18 from 7:00 - 8:30 pm at the 464 Metcalfe meeting room. This is a great chance to meet your neighbours while learning about CCOC's governance and volunteer opportunities! We'll talk about the benefits of volunteering and explain the process of becoming a CCOC member. Questions? Call Meg at 613-234-4065 ext. 240 or email

20 Years of the Good Food Box

Centretown's Good Food Box program celebrated 20 years at the end of November. The Good Food Box brings fresh produce to urban neighbourhoods at an affordable price. CCOC was well represented at the anniversary party by tenant Linda Morrison, along with CCOC's Executive Director Ray Sullivan and former Executive Coordinator Catherine Boucher. 

Linda has been volunteering with the Good Food Box since it was first founded.Thank you for all your hard work, Linda! 

Free Grocery Bus for Seniors and Adults with Physical Disabilities in Centretown

The Good Companions Seniors' Centre and Massine's Independent Grocer (296 Bank Street) offer a free grocery bus with door-to-door service for seniors aged 55+ and adults with physical disabilities on Tuesday mornings. 

In addition to getting groceries, you will have the opportunity to meet new friends and enjoy refreshments after your shopping trip. Assistance will be offered to unload your groceries to your building's lobby.

The grocery bus alternates between a Centretown East and Centretown West route each Tuesday. 

Route 1: Centretown East from the Canal to Bank Street

January 10 & 24
February 7 & 21
March 7 & 21
April 4 & 18
May 2, 16 & 30
June 13 & 27
July 11 & 25
August 8 & 22
September 5 & 19
October 3, 17 & 31
November 14 & 28
December 12

Route 2: Centretown West from Bank Street to Preston Street

January 3, 17 & 31
February 14 & 28
March 14 & 28
April 11 & 25
May 9 & 23
June 6 & 20
July 4 & 18
August 1, 15 & 29
September 12 & 26
October 10 & 24
November 7 & 21
December 5 & 19
For more information or to join a route call The Good Companions – Community Support Services at 613-236-0428 ext. 2210.

Have a say in how your housing is run!

Be part of the democratic process. Become a CCOC member and submit a resolution to be voted on by the membership at CCOC's Annual General Meeting on May 25, 2017.

Your resolution should propose a policy or practice that you want CCOC to adopt, and it should be something that would apply to all CCOC buildings or tenants. Past resolutions include promoting organic landscaping, improving bike parking, making recycling easier in CCOC buildings and creating non-smoking buildings. 

Resolutions must be received in writing by March 24, 2017.  
Send your resolutions to:
Suite 200, 415 Gilmour Street
Ottawa, ON K2P 2M8
or to

Christmas Tree Recycling

Put your Christmas tree at the curb the night before your regular pick-up day any week during the month of January. When you are taking it through the building, wrap your tree in an old sheet, large plastic bag or tarp so that you don't leave a trail of needles. 

Once you get it out of the building take the bag or sheet off. Trees that are wrapped in plastic or that contain decorations will not be picked up. The City won't collect trees frozen into snowbanks. 

Recycle wrapping paper and gift boxes along with your other paper. Remove bows and ribbons from paper and crush gift boxes before recycling.

Get Help Paying for City Recreation & Culture Programs

The City of Ottawa helps low-income residents pay for City programs and activities. Here's how to apply:
  • Pick up an application form at any City of Ottawa recreation or cultural facility, or at one of the Client Service Centres.
  • Complete the application form and return it to the facility where you picked it up. The Supervisor will review the application for approval.
For more information, visit the City's website.

CCOC Committee Meeting Schedule

Unless otherwise specified, CCOC committees meet in the Board Room at 415 Gilmour Street (ring 808). Call 613-234-4065 ext. 0 to confirm. Note: CCOC will pay taxi fare and family care for committee members attending meetings.
Membership & Communications: February 7 at 7:00 pm
Development Committee: January 10 and February 14 at 7:00 pm
Property Management Committee: January 12 and February 9 at 7:00 pm
Rental Committee: January 17 and February 21 at 7:00 pm
Finance Committee: January 18 (TBC) and February 15 at 7:00 pm
Board: January 25 and February 22 at 7:30 pm
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