In an extensive investigative piece for The Guardian, good friend of The Overprint Chris Frey looks beyond the glitz of the recent arrival of Saks in Toronto to explore how, in the high-end retail world of right now, facial recognition technologies are making the leap from the donut-eating security guard’s domain to the marketing department.
The windows are fitted with hurricane-proof glass, the interior walls internally reinforced with wire cage. At Saks’ Sherway Gardens location, steel bollards capable of stopping a vehicle – and the so-called “smash and grab” – have been installed outside. So have roller security grilles, and measures to curtail employee theft: the staff lockers have clear plexiglass doors to ensure the contents inside are visible. The company’s “asset protection” book, revealed to the Guardian, is meticulously detailed, down to the make and model of almost every screw, bracket and hinge.