Research Alert Download PDF
July 2019
View this email in your browser

Conducting legal needs surveys: challenges and options

Catriona Mirrlees-Black, July 2019  

Legal needs surveys are the most reliable way of gaining an understanding of the legal needs of the community. They provide essential information to aid the design and delivery of effective legal assistance services. Australia's first legal needs survey, the LAW Survey, was conducted in 2008. Australia has undergone rapid change in the last ten years, including major population growth and a digital transformation in service delivery.
A new legal needs survey to support effective legal assistance services is overdue. But that raises a number of questions:
  • Who should participate?
  • What types of legal problems should be covered?
  • What questions should be asked?
  • Which interview format should be used? Face-to-face, phone, online or post? A combination?
  • How many people should be interviewed?
This paper profiles the many factors that must be taken into account in designing a new legal needs survey.
Legal needs surveys provide the opportunity for government and service providers to hear directly from the public about their everyday legal problems and what they do to resolve them. Australia needs a regular assessment of legal needs to support effective policy and service delivery and make the best use of available resources. See infographic
Download paper
Want to see more of our research?
View list of publications
 by the Law and Justice Foundation of NSW 
Facebook Facebook
Twitter Twitter
Website Website
Email Email
© Law and Justice Foundation of NSW, 2019.
Please feel free to pass this email on to others who may wish to subscribe to our email alerts.

Contact us:
Law and Justice Foundation of NSW 
Level 13, 222 Pitt Street Sydney NSW 2000 | PO Box A109, Sydney South NSW 1235
T +61 2 8227 3200

The Law and Justice Foundation of NSW uses MailChimp to manage its subscriber list.
You are receiving this newsletter because you gave us permission to email you or you opted in at our website

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list