News from Advocate Community Providers (ACP)

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March 22, 2016            Vol. 2, No. 4

NAJARIAN PETERS NAMED ACP CHIEF COMPLIANCE OFFICER

As Chief Compliance Officer, Najarian (Jari) Peters is responsible for the development and running of the day-to-day operations of ACP's Compliance program. Ms. Peters succeeds Tom Hoering, who has been named General Counsel.

Prior to joining ACP, Ms. Peters was the Healthcare Compliance Manager for the Health and Wellness Unit of Panasonic North America. She has also served as Chief Compliance/Privacy Officer/Risk Manager Counsel for National Healthcare Associates and as Senior Compliance and HIPAA Privacy Officer for the Rutgers Office of Ethics Compliance and Corporate Integrity. After graduating law school, Ms. Peters joined Weill Cornell Medical School's Office of Research Compliance and Sponsored Programs.

Ms. Peters earned her undergraduate degree in Political Science from Xavier University of Louisiana and her J.D. from Notre Dame Law School and is a licensed attorney. Ms. Peters also received Graduate Certifications in Pharmaceutical and Medical Device Law and Policy Compliance and Healthcare Compliance from Seton Hall Law School.  

ACP'S FIRST WAVE OF COMMUNITY HEALTH WORKERS

ACP’s first cohort of Community Health Workers (CHWs) recently completed training and are beginning their assignments in neighborhoods throughout Brooklyn, the Bronx, Manhattan and Queens. CHWs are ACP’s “boots on the ground,” our frontline public health representatives whose role is to bridge the gap between physicians, community organizations and Medicaid beneficiaries.
community health workers
Each CHW was carefully selected according to their cultural competance and community involvement. Their first assignments are to introduce themselves to their assigned medical practices and assist in completing the Workforce Survey. Individually they are trusted ACP patient advocates, educators and mentors. Collectively, they will serve as a conduit to improve the quality and cultural competency of health care in New York City’s underserved communities.

To prepare the CHWs in their role, ACP retained Sobeira Guillen, a trainer for New York State Family Support Workers, to conduct a week-long training program. Sobeira guided the group through a series of comprehensive activities focusing on outreach, education, organizing, communication, and data gathering. ACP’s Community Health Workers will strive to engage disengaged patients, help them build and sustain positive, long-term relationships with their providers, and become healthy, self-reliant members of their community.

ACP team members Moises Perez, Gloria Wong, Miriam Mejia, Letty Guzman, Gabriela Sandoval, and Leo Saba worked tirelessly to recruit and prepare a strong CHW team that will continue to expand.

Interested candidates can review a job description and apply at acppps.org/careers.

WORKFORCE SURVEY

The NYS Department of Health requires that all providers participating in DSRIP complete a Workforce Survey. ACP has retained the Center for Health Workforce Studies at SUNY Albany to conduct the survey and analyze the data. Please note that compliance is important to maximizing incentive payments to ACP, physicians and partners.


If you have not received an email notice regarding the survey from ACP or CHWS, please reach out to Gabriela Sandoval at ACP. 

If you have questions or need technical assistance, you may contact CHWS at (518) 402-0250 or via email at: chws.dsrip@albany.edu. A video overview of the survey can be found here.

The deadline to complete and return your survey is Monday, April 4.

FINANCIAL SUSTAINABILITY SURVEY

As your lead PPS in New York State’s DSRIP Program, ACP is required to assess the financial sustainability of its network partners so that we are able to assist those providers who potentially require assistance. The survey is simple. If you indicate that your practice is financially sustainable, you're done. If you indicate that your practice is not financially sustainable, there are follow-up questions to provide more detail. We understand that these questions are sensitive in nature; your responses will not be shared with anyone outside of the ACP management team.

Physician Survey
Provider Survey

We request that all completed questionnaires be emailed to bphan@acppps.org or faxed to 917-773-8868.

The deadline to complete and return your survey is April 30.

MEDICAID OPT OUT MAILING

The Department of Health has distributed a second wave of "Opt Out" letters to inform Medicaid members that they may choose to decline to have their health information shared with a PPS. Members have 30 days to opt out by completing and returning a form or calling a toll-free number, although they may choose to opt out at any time in the future. Members who take no action will automatically be included.

Medicaid beneficiaries may call a dedicated DSRIP call center -- 1-855-329-8850 – for answers to DSRIP questions. FAQs are available here. PPS members may email their questions to dsrip@health.ny.gov with “Opt Out” in the subject line.
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