Let’s set the scene...
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by Albert Ciuksza | Originally posted on June 1st, 2017

Let’s set the scene – I’m a three-year old toddler playing catch with my dad in a dusty backyard in southwest Texas. My dad, hopeful from the start that I would develop into a reasonably talented athlete, was helping to train me for sure future football glory. In the midst of the fun, he tossed a ball just a little too hard and a little too on-target. Immediately sensing his mistake upon release, he yelled, “DUCK!”

The ball hit me square on the forehead. As I ran inside crying, I screamed a sentence that would become the stuff of family lore:

“Dad hit me in the head with a ball AND CALLED ME A DUCK!”

At the time, I couldn’t figure out what was worse, the injury or the insult.

Fast forward a few decades and now I’m asking our Next Leader Now cohorts what percentage of their time is spent fixing errors in communication. No one ever says... Read the rest at the Solutions 21 Blog >

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