A further November update from your LPC...
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Please find below additional updates which we needed to share with you on!
And please don't keep the information to yourself, freely share the LPC newsletter with your whole pharmacy team (please remember your pharmacist locums too) - they can SIGN UP HERE so they their own copy in the future!
Urgent updates on PQS actions!
PCN Pharmacy lead votes in Lichfield & Mercian close 28/11/2019
CD Incident Reporting - reminder poster now available

Update on CPCF Actions - dates for your diary!

We have been hearing from a number of contractors who are struggling with updates to DoS profiles and pharmacy NHS website pages ahead of the deadline for these on Saturday 30th November at 23:59. 
Whilst the LPC does get a weekly report on the status of updates, the reports are always a few days out of date, and we are unlikely to receive any further updates before Saturday's deadline - and hence won't be sure which contractors have met the necessary requirements, and then be able to follow up directly with contractors.
Our advice is:
  1. If you HAVE updated your NHS website services and hours as per the Gateway criteria, please ensure you have kept evidence of the update being accepted - a screenshot with date and time if possible.
  2. If you HAVE updated your DoS profile as per the Digital Enablers quality criteria, but your profile still appears unchanged then DO keep copies of confirmatory emails, screenshots of the updated information etc. We have reports of the DoS information appearing not to have been updated in the pharmacy view, but showing as updated at NHS111.
  3. If you HAVE NOT yet updated your NHS website services and hours, or your DoS profile, but intend to do so before Saturday's deadline, then please keep as much evidence of completion as possible as described above.
Finally, just a reminder on the other impending deadlines related to PQS and CPCS:
  • CPCS To receive a Transition Payment supplement of £900 you MUST register to provide CPCS by 30th November 2019 at 11.59pm. Alternatively register by 15th January 2020  to receive a £600 supplement.
  • The very last day you can start the Lithium audit to meet the Quality Criteria is 29th November 2019.
  • The very last day you can start the Valproate audit to meet the Quality Criteria is 29th November 2019.
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Community Pharmacy Consultation Service - Updated "Annex C" for Stafordshire & Stoke-on-Trent
Following feedback from LPCs and some contractors, Andy Pickard (NHS England Pharmacy Advisor) has spoken to NHS111 and DoS leads to ensure there is a clear pathway that pharmacists can use if they need to refer patients back into  GPOOH or IUC. As a result, an updated Annex C has been issued to reflect the new process, which should mean that calls are dealt with swiftly.

The updated Annex C document was emailed yesterday by NHSE&I to all community pharmacy contractors’ shared mailboxes.
PSNC Update on Learnings from the first four weeks of CPCS

PSNC has today published two new briefings offering further support for pharmacy contractors and LPCs with the NHS Community Pharmacist Consultation Service (CPCS).

More than 85% of community pharmacies have already signed up for CPCS which has had a positive start so far, but unsurprisingly a number of new questions are coming up now that the service is up and running.

The new briefings are based on some of these questions and on early feedback and learnings about the service from contractors and LPCs.

The feedback from contractors and LPCs is being considered by the cross-sector Urgent Care Delivery and Implementation Group (UCDIG) on an ongoing basis.

The UCDIG was set up by PSNC and NHS England and NHS Improvement (NHSE&I) to support rollout of CPCS. It includes representatives from the NHS, the Department of Health and Social Care (DHSC), pharmacy contractors and the National Pharmacy Association (NPA).

Download the conractor briefing below:

PSNC Briefing 057/19: NHS CPCS – Early learnings and tips for contractors

Reminder - CPCS Problems

We know with any new service that there can be teething troubles...and colleagues within the LPC and beyond tell us CPCS is no different. So, if you are registered to provide CPCS and have encountered ANY problem in providing the service, PLEASE LET US KNOW using the form on our website at:
Please though keep the nature of these to examples that can be prevented in the future - we don't need to hear about patients not turning up at the pharmacy! An example might be - being unable to refer a patient back to NHS111 using the info on the local "Annex C" document.

We'll collate these and pass them to PSNC without your details - if in doubt, report it!

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As previously described we had been unable to complete the election process in the Lichfield and Mercian PCN areas; voting papers were sent out to the relevant pharmacies on 21st November to shared mailboxes.
Please remember that the vote closes TOMORROW, Thursday 28th November at 5pm - please ensure your vote is received by the LPC by then!
A list of the remaining PCN Community Pharmacy Leads and a spreadsheet of the relevant pharmacies and GP practices making up the PCNs can be found at:

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We have received a poster from the CD Support Team which you may wish to print out for display in your pharmacy.

Reminder to report a CD incident poster (Nov 19)

The CD page on the LPC website has been updated with the latest contact details for the CD Team.

The latest versions of the CD newsletters and other CD resources can be accessed here.

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