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Don't keep the information to yourself, please share the LPC newsletter with your whole pharmacy team (please remember your pharmacist locums too)
As Lucy Dean mentioned in her View from the Chair last month, the LPC has now moved to bi-monthly meetings to improve efficiency. Despite having no LPC meeting in April though, there is still much to tell you - and on an urgent note please note that NHS England are looking for pharmacies to take part in their update Palliative Care drugs service. Act fast though, expressions of interest need to be in by 30th April - see more on this below.
Brexit delayed - updated guidance available, plus more on Serious Shortage Protocols (SSPs)
NHS England update - Easter openings, Updated Palliative Care Service and Annual Complaints report
Funded opportunity! MSc Advanced Clinical Practice - Call for Applications
Retirement - Carol Lumby, LPC Treasurer and Administrator
Virtual Outcomes - FREE training and support for National Smile Month campaign
Controlled Drugs by EPS - submitting tokens to NHS BSA for exempt patients
Asthma Focal Point, Atrial Fibrillation workshops, All-day events - all from CPPE in the coming months.
More pharmacies needed for the Pharmacy First for Extended Care ENT Service!

Community Pharmacy South Staffordshire News - 

Please find below our latest News Update - as usual all of our recent Newsletters can be accessed via our here to view other recent issues!

For pharmacists and members of their teams across the Midlands
Health Education England, in collaboration with NHS England and Public Health England across the Midlands area, have funded training for pharmacists and their teams on blood pressure risk awareness and measurement technique to support a health promotion campaign.
The training, delivered by the pharmacy training specialists Pharmacy Complete,  also supports knowledge development on the lifestyle behaviours that may cause high blood pressure and health risks of having high blood pressure.
Commissioners of services are increasingly looking at providers who have the appropriate training. We encourage Pharmacists, Pharmacy Technicians and Health Champions from all contractors to attend this free and accessible training. The webinar will be compatible with PC, laptop, tablet and mobile devices and all
attendees successfully completing the short online assessment will receive a certificate. Attend this 60-minute webinar to:
• Understand:
   o the scale of the blood pressure problem and risks to health
   o lifestyle changes that can reduce blood pressure
   o how to have a healthy conversation to support individuals to change their       behaviours and reduce their risks
   o how to run an effective health campaign on high blood pressure
• Learn best practice for measuring blood pressure with a validated automated machine covering:
   o familiarisation with equipment, including cuff sizing
   o infection control
   o patient preparation
   o procedural instructions
   o post-procedure instruction
• Understand when to refer at risk individuals
• Engage through an interactive question and answer session
• Complete an assessment and certification
MSc Advanced Clinical Practice - Call for Applications
Health Education England are once again funding the course costs for selected candidates to study for the MSc in Advanced Clinical Practice, and pharmacists are included in the target group.

Please note the following candidate criteria are essential:
1.    Must work within Primary care.
2.    Must have a confirmed place at a University.
3.    Must have the support of line manager.
4.    Must have an approved mentor / supervisor.
5.    Must be able to give reasons for applying.
6.    Employer Must be able to offer a job as an Advanced Clinical Practitioner at the end of the course.

Applications for funding for the MSc Advanced Clinical Practice must be completed and returned to Angela Lindsay before 5pm on Wednesday 1st May 2019. Download the application form HERE.
Applications received after this date, or where the form is not fully completed, will not be accepted. 
Our LPC Treasurer and Administrator, Carol Lumby, has announced that she will be retiring from her post at the end of May 2019. Carol joined the LPC as Administrator back in May 2012, and also took on the role of Treasurer in 2013. Carol has been an invaluable member of the LPC officer team, and as well as proving extremely efficient in both roles has been at the heart of considerable changes to the the way the LPC manages its finances over the last few years. 
The LPC would like to thank Carol for her contribution and although we will miss her - both professionally and personally - we wish her a long and happy retirement with husband Nigel and their family.
Brexit Preparedness and Serious Shortage Protocols (SSPs)

Theresa May has sought and been granted an extension to the date when the UK is due to leave the EU - which will now be no later than 31st October 2019. Full and updated PSNC guidance is available at:
Furthermore, regarding SSPs - the Judicial Review sought by the Good Law Project has failed, and PSNC is now working very closely with the Department of Health and Social Care (DHSC) on relevant changes to The National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013.
You can find information on SSPs on the PSNC website.

 Easter Opening Hours

The list of Staffordshire pharmacies open over the Easter Bank Holiday 2019 is available for download - click this link.  Nearer the Bank Holiday, the list will also be uploaded to the NHS England website please use the latest copy from this link to ensure you display the most up-to-date version at your pharmacy.

New Palliative Care Drugs Service – Expressions of interest
Deadline 30th April 2019

Following a recent review, NHSE & NHSI wish to commission a service from approximately 40 pharmacy contractors across Staffordshire which will require them to hold stock of a range of medicines for palliative care purposes. Since there can be up to 24/48 hour delays between ordering and delivery of some medications, these palliative care medicines will need to be readily available for immediate completion of a prescription so that patients requiring them do not have any delays in treatment initiation or continuation. Providing certain criteria are met, out-of-date products will be reimbursed and NHSE will pay an annual retainer of £100.
A letter with full details (including the EoI form) has been emailed to all pharmacy contractors' shared NHS mailboxes, along with a copy of the Service Level Agreement (SLA).
End of Year Clinical Governance Requirements - Complaints Report
Under the provisions of the National Health Service (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013 pharmacy contractors are required to have in place arrangements for the handling and consideration of complaints.  Each pharmacy contractor must prepare an annual report for each year, ending 31 March and send a copy of its annual report to the local NHS Team as soon as reasonably practicable after the end of the year to which the report relates.  If the pharmacy has received no complaints you should still provide the report
Please take the necessary steps to provide the team with your report no later than 30 June 2019.  You should be aware that failure to provide the report will result in breach proceedings.
Further details and a template form for completion is available on the PSNC website.  Completed reports should be sent to
If you have already completed and provided your report to NHS England, thank you, there is no need to resend it.
Pharmacy First Extended Care ENT Service - further Expressions of Interest sought!
Further NHS Funding means we are looking for more pharmacies to deliver Extended Care Service in Staffordshire and Shropshire. Gill Hall circulated an email last week explaining that we are looking form more pharmacies to provide the Pharmacy First Extended Care ENT service - you can read the full details in Gill's email.
We will be choosing TWENTY community pharmacies across Shropshire and Staffordshire to take part in the project for the June entry wave and there will also be a further opportunity to join the service in September/October. 
Please ensure you complete the Expression of Interest service module in PharmOutcomes no later than Friday 26th April.

Virtual Outcomes - Childen's Dental Health Training NOW LIVE

As announced in January our  LPC has funded access to Virtual Outcomes for ALL pharmacies in the South Staffordshire LPC area, and is ready for you to log in and use!
VirtualOutcomes is committed to delivering high quality online training and support for community pharmacies.
To support the National Pharmacy Public Health Campaign - National Smile Month
The UK's biggest and longest running oral health campaign which takes place annually between 13th May and 13th June.
Not only does excessive sugar intake affect dental health, but it also relates to obesity in children.
To find out how you can help, watch our FREE online training - CLICK HERE!
There will be more information provided soon on the availability of resources to suport the National Smile Month pharmacy campaign. Furthermore, we would like to remind contractors that there a a number of resources available which can help signpost patients and members of the public to dental health services locally. Samples of these were previously circulated to pharmacies across the area however you can click the relevant links to download a copy of
covering letter that accompanied the samples, the poster and patient card/leaflet. For further supplies (as described in the letter), please email and include:
  • a contact name
  • your pharmacy’s address
  • whether you need cards and/or additional posters

Controlled Drugs by EPS - Token submission

This clarification has been received from NHS BSA on how to process EPS tokens containing CDs:
For all non-age related exemptions and for those patients who pay a prescription charge, irrespective whether the prescribed drug is a Schedule 2 or Schedule 3 CD we require the token to be submitted to the NHSBSA. 

For all age related exemptions where we would not normally require the submission of the token but where the prescription is for a Schedule 2 or Schedule 3 CD and requires a signature to confirm collection, we recommend that the token is also submitted to the NHSBSA.

Below is an extract from NHS Digital website which describes the best practice guidance:

Capturing a signature for the collection of Schedule 2 and 3 CDs

You will be aware of the best practice guidance regarding the capture of a signature on the back of an FP10 from the person collecting a Schedule 2 or 3 CD. This guidance also applies to EPS prescriptions and the signature can be captured on the back of a dispensing or prescription token, with these tokens being sent to the NHSBSA in the same month the claim is submitted.
For age exempt patients (under 16 years of age or 60 years of age and over), there is no requirement to capture a signature for exemption from prescription charges and so only age exempt tokens that also capture a signature for collection of a Schedule 2 or 3 item should be sent to the NHSBSA. 
All other tokens (non-age exempt and charge paid) must be sent to the NHSBSA as normal.

Age exempt (under 16 years of age or 60 years of age or over)

  • Prescription contains a Schedule 2 or 3 CD: Send 'signed Schedule 2 or 3 CD collected' token to NHSBSA
  • Prescription does not contain a Schedule 2 or 3 CD: Do not send token to NHSBSA

All other exemptions and prescription charge paid

  • Send 'signed Schedule 2 or 3 CD collected'/'signed exemption or charge paid' token to NHSBSA
  • Send 'signed exemption or charge paid' signed token to NHSBSA
 Your West Midlands CPPE tutors and education supervisors have been busy planning a great programme of revalidation learning opportunities for you. Take a look at the great choice of events and book your place soon at or click on the titles of the events and login to the CPPE website to book your place. 
A light buffet will be served before the start of our evening workshops. 
Asthma Focal point - On completion of all aspects of this learning programme you should be able to: apply medicines optimisation principles in the context of asthma treatment, demonstrate how guidelines are used to provide optimum care for individual patients, examine whether a person’s asthma treatment is appropriate, recognise when treatment needs to be increased or decreased, implement a holistic approach to support people with asthma, consider all factors which influence their asthma control, enable people to self-manage their asthma with appropriate inhaler use and a personalised asthma action plan. #CPPEasthma

Local Asthma Focal Point events:
Keele Hall - 30th April 2019;
Telford Ramada Hotel Ironbridge 12th June 2019;
Lichfield Cathedral Visitor Centre 24th September 2019.

Atrial Fibrillation Wokshops
The aim of this event is to equip pharmacy professionals with the knowledge and skills required to identify and manage patients with atrial fibrillation.
On completion of all aspects of this learning programme you should be able to:
  • describe the pathophysiology of atrial fibrillation and outline the principal aims of management
  • discuss treatment options for stroke prevention, symptom control and the prevention of complications
  • describe medicines optimisation in the context of atrial fibrillation management
  • explore and discuss the role and contribution of pharmacy professionals in the management of people with atrial fibrillation
  • describe those communication skills required to undertake a person centred consultation when interacting with a patient who has atrial fibrillation.
It is a collaborative event led by West Midlands Academic Health Science Network (WMAHSN); local dates for AF training are:
Keele Hall, Keele - 5th June 2019
Cathedral Visitor's Centre, Lichfield - 26th June 2019
Click the link to book - you will need to be logged in to your CPPE account to do this.

Full day events across the West Midlands
Confidence in consultation skills (full day event) - with medical actors to practice and develop your skills.
Pharmacy professionals are spending more time than ever consulting with patients and the public. This workshop will support you in developing the key consultation skills needed to ensure you are confident in delivering high-quality person-centred consultations. This full-day workshop has been developed to support pharmacy professionals working in all sectors. #CPPEconsultationskills
•    22/9/19 (all day) – Birmingham Hallmark hotel (Booking ref. 47994)
Clinical medication review study day - with medical actors to practice and develop your skills.
This event will equip you with the knowledge, skills and confidence that you need to conduct effective clinical medication reviews. During the workshop you will apply evidence-based clinical medication review tools in a case study setting to make recommendations for optimising medicines use. #CPPEmedreview
•    20th June (all day) – Birmingham The Mac (Booking ref. 48579)
Clinical assessment skills and history-taking - This event will equip you with the knowledge, skills and confidence that you need to conduct effective clinical medication reviews. During the workshop you will apply evidence-based clinical medication review tools in a case study setting to make recommendations for optimising medicines use. #CPPEclinicalskills
•    8th September (all day) – Birmingham The Mac (Booking ref. 48579)
As ever, log in to CPPE to book these events; refreshments and lunch are provided for full-day workshops.
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