My reflections on Dialogue and Emotion
Alison Milne, NHS Fife
I always think it’s strange that the thing that sticks most in my memory are the stories that people tell me about their life – the events that were significant, their feelings and why these matter to them. I can listen to lots of ideas and theories and models but when people talk from their heart, I get it; when they communicate from their heart, my heart gets it; and that’s what sticks in my memory.
Stories are the connection of a person to a person. They are not the usual business language of the day that, for me, tends to get in the way of learning or making sense of things.