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March 2016 Newsletter

Dear <<First Name>>,

Welcome to the March 2016 newsletter. We were delighted to start the year with engaging trainings on the Core Humanitarian Standard (CHS) and investigations in the UK and have an exciting programme of training courses on the CHS and other quality and accountability areas in Haiti (March), Jordan (April), Colombia (April), Democratic Republic of the Congo (June), Thailand (August - September) and Kenya (November - December). Our annual Humanitarian Human Resources (HHR) conferences will kick off in Barcelona (June 8-10) by examining the theme of organisational resilience. Finally, don't forget to save the date for our Protection from Sexual Exploitation and Abuse (PSEA) conference: Bangkok, 5 September.

Our Executive Director Judith F. Greenwood launched the CHS in Bangla in Dhaka earlier this month, at a seminar organised by the CHS support group in Bangladesh and the United Nations with contributions from a number of NGOs. This brings the number of languages the Standard is available in to 11. We look forward to continuing to support humanitarian and development actors applying the CHS this year, including our 240+ members who have committed to self-assessment against the Standard. In May, we will be watching the World Humanitarian Summit closely and continuing to call for the WHS to endorse the CHS as a key framework to orient, assess and measure the quality, effectiveness and accountability of humanitarian assistance. We have lots more to share with you and have highlighted some of the key stories below.

We look forward to partnering with you again this year!

The CHS Alliance Team

Latest news

New chair appointed to the CHS Alliance
Robert Tickner is a former Federal Minister for Aboriginal and Torres Strait Islander Affairs in Australia, with a distinguished career at International Federation of Red Cross and Red Crescent Societies.

Bookings open for HHR Europe 2016
The Humanitarian Human Resources (HHR) Europe conference will be held in Barcelona, Spain, from 8-10 June 2016. The theme for this 29th HHR conference is Organisational resilience: HR at the frontline.

CHS Alliance Executive Director Judith F. Greenwood appointed gender champion. Judith has joined the International Geneva Gender Champions network and committed the CHS Alliance to undertake a number of important gender parity initiatives.

UNICEF brings practical approach to quality & accountability Following an invitation from UNICEF in 2015, the CHS Alliance has joined a project aimed at promoting better integration of accountability to affected populations (AAP).  

New resource: Who Cares? Iran’s amazing social workers and addiction counsellors. This report summarises an Operation Mercy seminar in Tehran, Caring for Caregivers, and gives tips on nurturing staff and supporting engagement on self-care.

Book now for training on the Core Humanitarian Standard, complaints and response mechanisms, and prevention of sexual exploitation and abuse (PSEA) and investigations in Jordan (April) and Thailand (August to September).

Implementation plan of the European Consensus on humanitarian aid commits to endorsement & promotion of the CHS. The document, issued at the end of 2015, focuses on a limited set of collective efforts to achieve changes across the EU and its member states.

WHS consultation report recommends applying the CHS The report acknowledged that a "substantial consensus was achieved on the importance of adopting the CHS, as an established tool developed by many agencies in the South and North".  

Do you have any stories of good practice to share from your organisation? We’re looking for case studies on applying the Core Humanitarian Standard (CHS), as well as quality, accountability and people management initiatives in humanitarian or development contexts. We’d love to hear from you so please email
We’re also calling for case studies for our HHR Europe conference on resilience, staff care and wellbeing challenges and initiatives. Please contact by Thursday 31 March.

Guidance Notes & Indicators

The CHS Guidance Notes & Indicators are now available in Arabic, English, French and Spanish.

Read more

CHS launches in Bangla

The tool was launched in Dhaka at a seminar joined by CHS Alliance Executive Director, Judith Greenwood.

Read more

CHS integrated in humanitarian response plans

The CHS has been integrated into humanitarian response plans in Somalia and DRC. 

Read more

Latest blogs

How do you know if cash programming is a good option?
By David Locquercio
During a recent meeting of the cash working group in Geneva, a panel discussed the link between cash and accountability to affected populations.  For organisations who aim to improve the quality of their programming and accountability to communities and people affected by crisis, is cash programming always a good option?

Join our review of the Core Humanitarian Competencies Framework
By Uma Narayanan
I am excited to support the CHS Alliance’s important work reviewing the Core Humanitarian Competencies Framework. The review is all about listening to people who are most impacted by any initiative that involves competencies development – the staff of aid agencies. It is important as part of our continuous efforts to raise the level of professionalism in the humanitarian sector.

Ten ways psychological tactics for avoiding accountability and how to address them 

By Kelly O'Donnell
This blog explores psychological perspectives on what helps and hinders good practice for accountability. Cognitive dissonance is one of the most relevant concepts from social psychology that can help us “do accountability well” and hopefully minimise our propensity to prevarication when it comes to accountability.

Eleven ways to transform surge capacity in the humanitarian sector
By Maduri Moutou
The CHS Alliance is part of an exciting project with one ambition – improving the capacity of humanitarian agencies to scale up resources in emergency response. I recently shared 11 key findings on the state of surge at a surge Human Resources (HR) conference in Bangkok, highlighted in two research reports for the Transforming Surge Capacity project. 

Do you need to throw out your performance management system?
By Emily Tullock
Does your performance management system take into account the modern workplace realities of part-timers, those working from home, checking email in the evenings, and juggling family commitments? A recent Future of Work forum in London, challenged participants to consider whether their organisation has the wrong assumptions about performance management.

Upcoming events

Formation de formateurs sur le CHS
7-10 Mars 2016
Port-au-Prince, Haïti
Cette formation s’adresse aux personnes ayant déjà une expérience en gestion de la qualité et/ou de la redevabilité dans le domaine humanitaire, et qui animent ou prévoient de préparer et animer des formations dans ce domaine.

Book now

Complaints & response mechanisms
18-20 April 2016
Amman, Jordan
This three-day workshop introduces the key issues in the design, operation and review of an effective complaints & response mechanism appropriate to the context and the organisation’s way of working. 


Book now

Formacion de facilidadores en la Norma CHS
18-21 Abril 2016
Bogotá, Colombia
Este curso de cuatro día está dirigido a personas con experiencias en tema de gestión de calidad y/o rendición de cuenta en el campo humanitario, y cuyo trabajo incluya responsabilidades en materia de capacitación.


Book now

The CHS Alliance is the result of a merger between People In Aid and HAP International. For more information about these changes please visit or email

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