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Processing Refunds? Beware of Additional Fees

When you issue a refund, your customer gets back what she paid, plus sales tax, and your business is reimbursed a portion of the fees paid to your Merchant Account Provider. It’s standard procedure for your provider to only reimburse Interchange and not its markup. However, if you’re on a Tiered or Flat rate plan, you will not receive any processing fees back.

It is also typical for your provider to charge an authorization fee when processing refunds. This is a small fee applied to each transaction that shouldn't cost you more than a few cents. However, merchant statements are complex, making it easy for providers to hide additional fees on refunds.

For more on how processing refunds click here

Void & Refund
Voiding and Refunding a Transaction
To see the PayJunction system in person or if you have any questions call us at 602 527 0303
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PayJunction powers mid- to large-scale businesses with smart payment processing, electronic signature capturing, and comprehensive multi-user multi-location reporting.
Qualified businesses will receive one Smart Terminal for free. Simply provide us with two months of billing statements to be evaluated for the Free Terminal Program.
How to Process a Transaction Using Smart Terminal
How to Process a Transaction Using the Smart Terminal
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