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Before placing bids, you will need to create an online account in the Poly Auction APP, complete your identity verification and place an auction deposit. Owning your favourite collections has never been easier.
 


Please scan the QR code below to search for Poly Auction APP.




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First-time users may select Poly Auction Hong Kong in the drop-down menu at the upper left corner to access Poly Auction Hong Kong’s designated auctions.

“My” page provides numerous personalized services, such as bookmarking your favourite lots and viewing your bidding history. You will be able to experience these features after successfully creating an account. 


Registered users can browse the auction schedule and catalogues in the APP. Should you be interested in participating in any auctions, we would like to ask you to verify your identity on the settings page by providing a copy of your ID, full name, contact details and correspondences. Our customer service team will process your request as soon as your application is received, and make sure that all information provided will be kept strictly confidential. 
 

A prompt of auction deposit payment will be shown when browsing the catalogue. Please follow the instructions to finishing paying an auction deposit. 

You can start bidding once your identification process is completed. You may place any bids during the auction opening times. The auction countdown will be shown on both the auction listing page and the catalogue page to remind bidders of the time remaining to bid. 

At the end of the countdown, the lot will be awarded to the highest bidder. You will receive a result notification by SMS at the end of the auctions.
  1. Please complete the buyer’s registration process 24 hours before the auction closing time, including identity verification and auction deposit payment.
     
  2. Auction deposit payment only can be made through the bank account of the exact person.
Our specialists are pleased to offer you details on any lots on offer, provide relevant condition reports, and arrange viewing sessions for you. Should you have any enquiries regarding the registration or bidding process, please do not hesitate to contact us.
General Enquiries
Tel: +852 2303 9899
Email: info@polyauction.com.hk
Financial and Bidding Enquiries
Tel: +852 2303 9867 /
+852 2303 9862
Email: cs@polyauction.com.hk
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