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Newsletter 

Welcome to our newsletter, giving you an update on what's been happening at Haxby Group in York, Hull and Scarborough.

A message from Helen Raine, Head of Nursing

Hello and welcome to our September patient and stakeholder newsletter; this month our newsletter focus is flu.  

I'm sure you'll have seen in the news over recent weeks how flu is going to have a higher prevalence this year. Put simply, our immune systems haven't picked up and dealt with lots of bugs over the last 18 months so we think the flu season may come sooner this year and affect more people.

This, mixed with a typical increase in respiratory infections through the winter and COVID, means we must do everything we can to stop the spread.

We can do this by:

  • Getting vaccinated
  • Washing hands regularly 
  • Catching coughs and sneezes, binning tissues and immediately washing hands
  • Avoiding touching your face
  • Staying home if you're unwell 
Those eligible for a flu vaccine will be invited to attend a clinic in due course. We are doing this in stages, as we receive the vaccine. Please do not contact your practice if you have not yet received an appointment - we will contact you. 

All the best
Helen
Celebrating team successes
We've just launched our #TuesdayTriumph social media campaign. We'll be shouting out our team successes and saying thank you for everything they do. Here's two of our recent #TuesdayTriumphs from our admin and patient services teams.
Liz receives a special thanks from the niece of a patient. Read the full story here.
Heather marks 20 years with the NHS, having joined in 2001. Read more here.

Blood tube shortage

A global supply issue means that we are facing a shortage of equipment required to collect blood test samples. This is an issue out of our control which is affecting all practices across the country. At the moment we can only perform Clinically Urgent Blood Tests.

Patients whose test is not clinically urgent and are due a routine blood test will be contacted, once the situation has been resolved and asked to rebook a test. We may need to cancel some pre-booked routine blood tests appointments. Please do not contact the practice, we will contact you if this is the case. If you do not hear from the practice please attend for your expected appointment.

We are very sorry for any concerns caused by this and very much hope the situation will be resolved soon.
World Suicide Prevention Day
Members of our Hull team shared messages of hope this World Suicide Prevention day. Click here to read the messages on our Facebook page and find out more about the aims of the preventative awareness day. 

How your local Pharmacy can help

Did you know your local pharmacy can help with a number of health complaints? Often we are so used to calling the GP practice with minor illnesses and ailments that we forget we have experts in our community waiting to help! 

Pharmacists train for 5 years in the use of medicines; they're qualified to offer clinical advice and over-the-counter medicines for a range of illnesses, such as coughs, colds, sore throats, stomach upsets, aches and pains. They're trained to make sure you get the help you need and will tell you if you need to see a GP, nurse or other healthcare professional.

Find your nearest pharmacy using this handy online tool

Have you had a good experience?
We want to hear if you have any concerns or compliments.
Leave a review on nhs.uk or send your comments to us direct via our website. 
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