Newsletter #155 for January 7, 2016
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New Name, Same Great Resources

We're starting the new year with a change that will make it easier than ever to access the tools and resources needed to serve small communities. is no more—it's now simply

"The rebranding reflects that operators of small systems are and will continue to be our target audience,” said Steve Wilson, project manager.

Click here to read more about the change.

On our new mobile-friendly web portal you can find:
  • A searchable database with thousands of manuals, fact sheets, presentations, and other industry resources covering a wide range of topics—from asset management to monitoring to water resuse
  • An events calendar that includes tens of thousands of trainings, workshops, community college classes, conferences, and webinars
  • Resources tailored to the unique needs of tribal communities
  • Certificate program and career opportunity information
  • The Water Operator blog with the latest industry news
New documents, events, and blog posts are constantly being added, so be sure to bookmark the new site for future reference.
New Law Aims to Make Compliance Easier for Small, Rural Utilities
President Obama signed the Grassroots Rural and Small Community Water Assistance Act into law last month with the goal of helping rural and small communities comply with National Primary Drinking Water Regulations. The law reauthorizes a portion of the Safe Drinking Water Act and provides $90 million for technical assistance and training provisions over the next six years.  

Click here for more information

Recently on

Tips to Help Utilities Get the Water Rates They Need
Learn how to build a successful rate communication strategy. 

Laying the Foundation for a Successful Rate Approval Process
Tips for boosting your utility's public image. 

Winterizing for Consumers and Small Water Systems
Use these resources to prepare your water system for winter, to inform your customers of winterizing best practices, and to help them thaw their frozen pipes safely.

Coliform Sampling Best Practices
This video shows steps for conducting proper coliform sampling and discusses how to find a good sampling site. 

Free Webinar

Basic Operations
January 19, 2016 at 10:00 am Pacific. 
Hosted by Rural Community Assistance Corporation

This workshop will familiarize board members and new managers with the basic workings of a public water system. Participants will learn and understand drinking water regulations, capacity development, water sources, water treatment facilities and water distribution systems, and financial responsibilities. 

Click here for more information.
Want to find additional training opportunities for operators,
including events in your area?
Search the Training Calendar

Free Resource

Leak Repair Data Collection Guide
Water Research Foundation

The Leak Repair Data Collection Guide is an open source MS Office Excel spreadsheet designed to aid the industry in collecting consistent failure data. This tool offers guidance to water utilities in the form of a standardized format to document failure events; thereby generating the appropriate data to execute a reliable leakage component analysis. 

Click here to download.
Have a different question?
You can find thousands of helpful resources in our database.
Search the Document Database

Featured Video: How California Overcomes the Drought

In this TEDx Talk, University of California, Berkeley's David Sedlak dismisses proposals to address urban water problems by taking from smaller, rural communities and instead proposes harvesting from underutilized sources, including stormwater.  

Click here to watch.
Have a great video? We're dedicated to bringing you helpful, entertaining, or inspiring videos to you. If your organization has a relevant video to share, let us know!

Share This

Roots are a common cause of pipe damage. Have yours checked at least once a year to avoid extensive, costly repairs. 


Share This offers useful of interesting information that can be shared with the public and other stakeholders.

Reading Selections

We Won't Back Down from our Mission
In this blog post, U.S. EPA's Liz Purchia challenges the Government Accountability Office decision to label the Agency's Clean Water Rule social media campaign "covert propaganda." 

Former Traill Rural Water Official to Change Plea
A former North Dakota water district manager could face 10 years in prison for mismanaging more than $10,000 of funds related to Traill County water project. 

Bentley Awards Grant to Improve Rural Water Service
The Alabama Rural Water Association has received a $25,000 grant from the state to train water system employees on how to detect and repair leaks and prevent future water line breaks. 

WWII-Era Journals Found in Old Madison Water Utility Facility
A water utility supervisor in Wisconsin was cleaning out his office when he stumbled upon the journals of a former water superintendent. 

Source Water Protection: There's An App For That
A mobile toolkit is helping an Oregon utility get the data they need to recommend restoration and conservation practices to landowners. 
Did you miss our last newsletter? Click here to view the archive.

About is a free service, grant-funded to support small community water and wastewater operators with comprehensive resources and information in one easy-to-use place. We also serve the 800+ training, primacy, and technical service organizations, by helping operators get to their information. We aren't buying, selling, or advertising anything. You can call us at 1-866-522-2681 if you need assistance.
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