Newsletter #178 for December 20, 2016
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Responding to Negative Media Coverage

A recent investigation from USA Today has delved into the dangers of contaminants in small drinking water systems, concluding that over 4 million people are at risk from under-regulated and under-maintained systems across America. While stories like this spotlight very real challenges and can be frustrating to water systems, they also present some opportunities for responding to rate-payers' concerns and so earning their trust. To help create a useful dialogue, the National Rural Water Association put together some talking points, which can be found here.

The full USA Today article can be found here.

Posts from

Featured Video: Will It Flush?
During the holiday season your customers may be getting creative with their flushing activities. This video highlights the differences between flushable marketing and reality.

Educate Decision Makers with Help From RCAP
This post provides a list of resources to help educate decision makers and stakeholders about how small water systems work.

Is Your System All-Hazard Ready?
Prepare your system for all hazards, and let your customers you know you're ready for drought, extreme heat, winter storms, and contamination.

Common Source Water Deficiencies
Originally published in Spigot News, this blog post covers important details in protecting your source water from hazards in the first place.

What We Can Learn from Flint
With drinking water emergencies regularly in the news, a reflection on what they can teach us seems a fitting way to finish up the year.

Free Webinar

Advice on Water System Partnerships
Thursday, January 12 at 2:00 p.m. Eastern
Innovative Finance Solutions for Environmental Services

This webinar helps answer some basic questions and common pitfalls of developing partnerships among water services. 

Click here for more information.

Want to find additional training opportunities for operators,
including events in your area?
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Free Resource

Critical Owner-Performed Evaluation and Maintenance of Water Storage Tanks
Ohio Section American Water Works Association

This presentation covers the details of owner-performed tank evaluations, including what to look for and tips on when to call in professionals. 

Click here to view.
Have a different question?
You can find thousands of helpful resources in our database.
Search the Document Database

Featured Video: Water Quality in Storage Facilities

This Rural Assistance Community Partnership has developed a video series covering the details of inspecting and protecting water storage facilities.

Click here to watch the video
Have a great video? We're dedicated to bringing you helpful, entertaining, or inspiring videos to you. If your organization has a relevant video to share, let us know!

Share This

The largest water tank storage facility in the world can hold 72,836,500 cubic feet of water and is located in Saudi Arabia.


Share This offers useful of interesting information that can be shared with the public and other stakeholders.

Reading Selections

EPA Releases Final Report on Impacts from Hydraulic Fracturing Activities on Drinking Water
The EPA finds that fracking can affect drinking water quality under some conditions.

Jerry Brown Strikes Defiant Tone: 'California Will Launch Its Own Damn Satellite.'
During remarks at science meetings, the California governor pledges to continue research on climate change even if the federal government ends such programs.

Corpus Christi Lifts Water Ban
After four days of a tap water use ban following pollution by an industrial chemical, the city's water system is testing clean and residents may resume use.

Court Ruling on Measure M is Small Victory for Oxnard
Wrangling over wastewater rates in a small California town has led to the courts granting a stay against implementing a voter-supported measure that would halt rate increases.

Diver in Braintree Died in the Presence of His Teen Son
A diver inspecting a water storage tank in Massachusetts lost his life during a routine dive in very cold conditions.
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