Newsletter #156 for January 20, 2016
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Tell Us What You'd Like to See in 2016

We know you're busy—but we'd like to know you better. To help us deliver useful information and resources in 2016, tell us more about your industry interests and what changes you'd like to see to the newsletter. 

Please take a few minutes to complete our subscriber survey. Your answers are completely anonymous and will help shape future content. Thanks in advance for your time!

Click here to take the survey.  

Take a Tour of 

As you know, we've recently made the switch from to the mobile-friendly All the features you love are still there—from the documents database to the events calendar to the blog—but things have moved around a bit. That's why we're hosting a webinar Feb. 18 at 1:00 pm CST to give you a tour of the new site. The hour-long event will also give you a sneak peek at our program plans for the coming year. 

Click here to register.

Illinois Students Earn Regional Recognition

Students from the Environmental Resources Training Center at Southern Illinois University Edwardsville recently received scholastic awards from the Mid-Central Water Pollution Control Operators Association. Kayla Castiller, Dalton Sharp, and Brett Skort are enrolled in the center's one-year Water Quality Control Operations Program. 

Click here to learn more about the program

Free Webinar

A New Look At Wastewater: A Valued Resource
Thursday, January 21 at 3:00 pm Eastern
Hosted by the U.S. Environmental Protection Agency, Water Environment Research Foundation, Water Environment Federation, WaterReuse Association, and National Association of Clean Water Agencies 

This is the first of a series of webinars focused on innovative ways in which utilities are becoming their own Utility of the Future through resource recovery. Future webinars will cover other leading topics like building public support and workforce development. 

Click here for more information.
Want to find additional training opportunities for operators,
including events in your area?
Search the Training Calendar

Free Resource

FYI–Small Systems
Indiana Section of the American Water Works Association

This 12-page newsletter is tailored for operators of small and medium water systems (up to 10,000 customers) and the boards that oversee these systems. Topics covered include changes in State Revolving Fund requirements and new phosphorus limits. 

Click here to download.
Have a different question?
You can find thousands of helpful resources in our database.
Search the Document Database

Featured Video: Water Utility Videos

This video series was produced by the City of Orem Utah and shown at the 2015 Orem Utility Open House. The first in the series is a great example of how to effectively communicate the need for infrastructure improvements and rate increases to the public.  

Click here to watch. And for tips on how to develop a successful communication strategy prior to a rates increase, visit our blog
Have a great video? We're dedicated to bringing you helpful, entertaining, or inspiring videos to you. If your organization has a relevant video to share, let us know!

Share This

Putting the wrong things down the drain can damage sewer systems and cause backups. Find out what not to flush at 


Share This offers useful or interesting information that can be shared with the public and other stakeholders.

Reading Selections

EPA Survey Shows $271 Billion Needed for Nation's Watstewater Infrastructure 
A recent survey conducted by the U.S. Environmental Protection Agency shows that properly maintaining and improving pipes, treatment technologies, stormwater management techniques, and other wastewater infrastructure components would cost the country $271 billion. 

The 2016 Financial Guide to Utilities
This editorial covers the key points of report on projected business conditions of municipal water and sewer utilities released by Moody's Investors Services in December 2015.

Dayton's Plan for Water Infrastructure Improvements to Help Rural Water Bills
Minnesota governor Mark Dayton has laid out a $220 million plan for the state to shoulder the cost for water infrastructure improvements without directly impacting water bills. 

Messages from ASDWA's 2016 Incoming and Outgoing Presidents
June Swallow is the new Association of State Drinking Water Administrators. Read what she, and her predecessor Steve Sturgess, have to say about their ASDWA work in this blog post. 

RCAC Recieves $25,000 to support Agua4All
The Rural Community Assistance Corporation has received a grant from the Union Bank Foundation to support an initiative that increases access to safe drinking water in rural California communities. 

Did you miss our last newsletter? Click here to view the archive.

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