8 October 2021

In this issue:

  • Residents' survey phone calls
  • COVID vaccinations: Your questions answered
  • Booking COVID boosters and flu jabs
  • Food insecurity in Cornwall
  • Winter wellbeing
  • Next step for Climate Emergency DPD
  • Let's Talk Climate Action
  • Zero tolerance for hate crime
  • Black History Month
  • Important support

Residents' survey phone calls

Twice a year Cornwall Council conducts an anonymous residents’ satisfaction survey to find out what residents’ priorities and experiences are and what they think about Council services. Over the next three months residents might receive a call from a company called Enventure who are conducting the current residents’ survey on the Council’s behalf. Cornwall Council uses the findings to direct and improve its service to make sure it’s doing the best for Cornwall. Results from this survey will be published in January 2022. 

COVID vaccinations: Your questions answered

Please share this information with people in your area. 

Cornwall Council is holding a Facebook live event on Tuesday 12 October at 1.30pm to answer questions about COVID-19 booster vaccinations and about children having a COVID-19 jab.

Dr Ruth Goldstein and Dr Whitney Curry from Public Health, along with Dr Iain Davidson from NHS Kernow, will be on hand to answer your questions. You can also submit questions in advance, by emailing and putting ‘Facebook Live’ in the title of the email. 

If you can’t attend the live event, you can catch up with a recording using the link above. You don’t need a Facebook account to watch the Facebook live event.

Booking COVID boosters and flu jabs

There are two essential vaccines that residents may need this winter – flu and the COVID-19 booster. Vaccines are the best way to protect yourself, friends and family from these dangerous viruses.

Residents can find out if they are eligible now at

Please encourage people in your area to take up their vaccinations if they’re eligible.

Food insecurity in Cornwall

Cornwall Council’s Support if you need food web page has a range of resources for those who need help with food, including:

Winter wellbeing

Cornwall Council is reminding residents who may be concerned about rising energy prices that free and independent advice on fuel bills and home heating is available.

Together with partners including NHS Kernow Clinical Commissioning Group, the Council runs a Winter Wellbeing programme to help people stay warm, safe and well during the colder months. 

Anyone with underlying health issues and who is worried about their home being cold or damp can get in touch with Community Energy Plus (CEP). CEP can arrange home visits and give advice on heating and insulation grants, reducing energy bills, combatting condensation, and other ways to create a warmer, healthier home. 

Applications are also open for the Council’s Warm Homes Fund to help residents from homes that have never had central heating, who are in poor health, or at risk of poor health. The fund is supported by Inclusion Cornwall, Community Energy Plus, OVO Energy and other partners.

Find out more on the Winter wellbeing page on Cornwall Council’s website.

Next step for Climate Emergency DPD

Cornwall Council is to submit its Climate Emergency Development Plan Document (DPD) to the Government. The plan is the culmination of two years’ work, which has included several consultations with the public and stakeholders.

The Department for Housing, Communities and Local Government will then appoint an examiner and the document will undergo examination in public. 

Once the full statutory process is concluded, the Climate Emergency DPD will become an adopted planning document, meaning that proposed future development will be assessed against stronger policies that protect the environment.  

The Climate Emergency DPD is one of the key actions in Cornwall’s Climate Change Action Plan. It covers policies to support green energy, enhance the environment, provide more efficient housing, greener travel and resilience to issues such as coastal change and flooding.  

Let's Talk Climate Action

Businesses, town and parish councils, and community climate action groups are invited to join the Cornwall and Isles of Scilly COP26 Regional Roadshow on 8 November from 10am-2pm for an opportunity to discuss climate action. The day will include themed talks on Cornwall’s biggest emissions areas to help identify the key issues and barriers to tackling climate change, plus discussions about the actions we can all take to adopt low carbon ways of thinking and acting. Find out more and register to attend.

Zero tolerance for hate crime

National Hate Crime Awareness Week is 9-16 October. Hate crime is any criminal offence committed, where the victim or anyone else thinks it was motivated by hostility based on disability, race, religion or belief, sex or gender, sexual orientation, or transgender identity.

Although hate crime is rising in Cornwall, it’s also believed to be under reported. So it’s important people know how they can spot it and report it.

You can print one of the ‘Zero Tolerance’ posters on the Devon and Cornwall Police website and display it on your noticeboard so residents can see that your local council will not tolerate hate crime in any form. The posters also include details of how to report hate crime, which can be done anonymously.

In 2020/21 there were 465 hate crimes reported to the police in Cornwall, a rise of 13% compared with the year before and the fifth consecutive year to see an increase. About half of these crimes targeted people because of their race or ethnicity.

Black History Month

October is Black History Month and this year’s theme is Proud to Be. As Cornwall celebrates, please share these opportunities to honour the often unheralded accomplishments of Black Britons with people in your area.

Join the celebrations in Cornwall, Plymouth and the Southwest. Some are online, others are face to face. There are films, food demonstrations, storytelling, an online book club, a conference and more. There are many more celebrations taking place across Cornwall over the coming month, and there’s probably something in your own community.

You’ll also find inspiring stories of the first black London bus driver, the first black matron at Yorkshire hospital, and others on the Black History Month website.

Important support

For vaccine questions, please email or visit the NHS Kernow Clinical Commissioning Group’s website

Please send all other coronavirus related enquiries or issues to Cornwall Council’s dedicated email address Residents can also ring 0300 1231 118 for any COVID-19 related queries.

You can see the latest COVID-19 data for Cornwall and the Isles of Scilly on Cornwall Council’s website.

Cornwall Council has a dedicated telephone line 0300 1234 334 specifically for residents who are in the clinically extremely vulnerable group. 

Find out more about Cornwall Association of Local Councils at or email

Anyone who needs help can request a volunteer by ringing Volunteer Cornwall on 01872 266988 or emailing

Community volunteers can register with Volunteer Cornwall on their website or by emailing Volunteer Cornwall will match people who ring up needing help with the community volunteers in their local area – or, if they have more complex needs, with specialist services.

Support for those living with domestic abuse is available from Safer Futures. People can make a referral online, email or ring 0300 777 4777. There is also refuge and support via the Cornwall Refuge Trust website and their 24 hour helpline 01872 225629.

There’s information about support for those facing hardship or redundancy, including help with food, benefits and council tax, on the Do you need a helping hand? page on Cornwall Council’s website.

Find out more about the support available for businesses here: Support for businesses and Growth Hub.

Cornwall Council on Facebook
Cornwall Council on Twitter
Sign up to stay in touch

Stay in touch


Twitter: follow @CornwallCouncil on Twitter
Sign up to stay in touch for information on Council services and news

Copyright © 2021 Cornwall Council, All rights reserved.

Want to change how you receive these emails?
You can update your preferences or unsubscribe from this list.

Email Marketing Powered by Mailchimp