Richmond, VA enhances their 311 service by better leveraging existing technology
For our 20th episode, Richmond, VA makes a strong case for a dedicated product owner and robust vendor management, enabling them to leverage all available tools to improve service delivery. Have a listen!
How to co-create data governance with your citizens
Innovator Anthea Foyer shares the importance of data governance and how her own Mississauga, ON is working with its citizens to co-create data governing principles that will guide their use of technology and data in line with the needs residents. 👏
Christchurch, NZ uses data to engage the community through their in-house SmartView app
The work to engage citizens though data is underway globally. In Ep. 22, we cover Christchurch City Council’s innovative SmartView app, which is being deployed in councils across New Zealand. With enough interest elsewhere, Michael Healy and team are open to expanding even further to help local authorities break down data silos and engage with their communities in meaningful ways. Listen here!👇
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