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HCA News and events
2019 HCA update 

Health & Community Services Complaints Commissioner Website Focus Group

Health Services Focus Group
HCA Training 
HCA 2019 Training update

Introduction to Consumer Advocacy Training

Engagement and Advocacy for Influence Training

Mental Health Advocacy and Leadership Training

Tailored training
Consumer Advocate Vacancies 
CHF: Australian Psychological Society Limited MBS Expert Panel

The Women’s and Children’s Network (WCHN) Consumer Advocate Vacancies

Adelaide City Council recruiting members for the Access and Inclusion Advisory Panel

Family and Friends Reference Group 
Have your say 
Review: The delivery of Quality Use of Medicines programs by NPS MedicineWise

DoctorConnect Website Redesign Survey

Registered Nurse Accreditation Standards review

Study into the activity of older patients hospitalised for acute medical issues

Submissions from consumers under 65 years of age invited for the Royal Commission into Aged Care
Upcoming events
Have your say on the design/information of My Health Record educational resources

How a healthy lifestyle can stop cancer in its tracks
Other news 
The Third Australian Atlas of Healthcare Variation

Advance Care Planning education video released

Be Asthma ready this bushfire season 
2019 HCA Update 

This year HCA is moving from weekly to fortnightly eNews, with more regular updates on our website and across our social media. If you would like to provide your feedback on the changes we would love to hear your input. You can email us at info@hcasa.asn.au or phone 8231 4169. It was an incredibly busy year for HCA in 2018, with the development of new training modules, and a variety of HCA consumer engagement events that provided opportunities for consumers to be informed and have their say on a variety of issues. 2019 is shaping up to be another busy year as we move toward a new way of working as a result of last year's budget announcement that our core funding from SA Health will cease effective 1 July 2019. Stay tuned for further updates on the activities of the HCA team. 

If you have an item you believe would be of interest to HCA eNews subscribers, please email the details to info@hcasa.asn.au
Health & Community Services Complaints Commissioner Website Focus Group

Wednesday 30 January 2019
10am – 12pm
HCA Adelaide  


HCA is hosting a focus group for the South Australian Health and Community Services Complaints Commissioner (HCSCC). The focus group aims to gain consumer feedback on their current website to ensure it is user-friendly. 
Find out more and register
Health Service Focus Group

Wednesday 30 January 2019
1.00pm – 4.00pm
HCA Adelaide


The Health Services Focus Group will inform HCA's submission to the Select Committee of the Legislative Council Inquiry into Health Services in SA. The Inquiry is covering a very broad set of issues across the health sector, particularly in reference to:
  • How to improve the quality, accessibility and affordability of health services
  • the South Australian experience around health reform in the state
  • the Federal Government’s funding of State Government services.
HCA is hosting this broad enquiry, and we invite interested consumers to participate.  
Find out more and register

HCA Training 2019

In 2019 HCA will work with consumers, partner agencies and other stakeholders to develop more focused training modules for consumers on topics such as:

  • clinical governance
  • health literacy 
  • document review and
  • quality improvement processes and service redesign.
If you would to participate in this process, please contact Kathy Mickan on 8231 4169 or email kmickan@hcasa.asn.au.

One of the changes of not having a core funding base is that we will now be charging for our training, including consumer training. Fees will be kept as low as possible, and opportunities for subsidised training will be made available to consumers who do not have the capacity to pay.
Introduction to Consumer Advocacy Training

This is entry-level consumer advocacy training for people with experience of the health system, who would like to help make health systems and services more consumer-centered through participating in committees, consultations, projects, and other activities. The format will include presentation and discussion. Participants will receive a manual that includes a variety of resources and links to many more. 
Find out more and register
Engagement and Advocacy for Influence Training

This is training for experienced consumer advocates or representatives who have undertaken the Introduction to Consumer Advocacy course. Some pre-reading will be required. The format will include presentations, discussion and self-reflective activities. Participants will receive a manual that includes a variety of resources and links to many more. 
Find out more and register
Mental Health Advocacy and Leadership Training

This training is provided in partnership with Lived Experience Leadership Advocacy Network (LELAN), and is for lived experience advocates or representatives – consumers and carers who are actively engaged in the health/mental health system. Some pre-reading will be required. The format will include presentation, discussion and self-reflection activities. 
Find out more here
Tailored training

HCA provides training tailored to the needs of healthcare service providers on a fee-for-service basis. These programs are co-designed in collaboration with you, to identify and meet the specific needs of your healthcare service.
Find out more here
CHF: Australian Psychological Society Limited MBS Expert Panel

Closes: Monday 28 January 2019

Consumers Health Forum Australia (CHF) is nominating two consumer representatives on behalf of the Australian Psychological Society Limited to attend the Medical Benefits Scheme (MBS) Expert Panel. The government has established a Medicare Review Taskforce to review all of the Medicare items to ensure they are aligned with contemporary clinical evidence and practice and improve health outcomes for patients. 
Find out more here
The Women’s and Children’s Network (WCHN) Consumer Advocate Vacancies

The Women's and Children's Health Network are seeking consumers for three vacancies
All closing: Thursday 31 January 2019

Home Equipment Centre Reference Group
WCHN is inviting a consumer to join the Home Equipment Centre (HEC) Reference Group to ensure consumers perspective and expertise supports the services provided by the HEC. They are looking for a consumer that has experience and understanding of the service needs of HEC consumers.

Standard 2. Partnering with Consumers National Safety and Quality Standards
WCHN is inviting a consumer to work with their WCHN Standard 2 committee to inform and support their work to deliver excellence against National Safety and Quality Health Standards (NSQHS), Standard 2 'Partnering with Consumers'. They are looking for a consumer who has broad understanding of the operations of a health network, and how those operations can or should connect in meaningful ways with consumers.

Medication Safety Committee 
WCHN seeks a parent or caregiver who has had recent experience within the WCHN to support the Medication Safety Committee (MSaC). The MSaC meeting is chaired by the Director of Pharmacy, with the support of the Medication Safety Consultant and clinical representatives from Medical, Nursing, Pharmacy, Education and Safety and Quality. The one and a half hour monthly meeting focuses on identifying strategies to reduce the risk of harm from medication use within WCHN.
Find out more here about these opportunities
Adelaide City Council recruiting members for Access and Inclusion Advisory Panel

Close: Friday 8 February 2019

The Adelaide City Council is recruiting individual members to its third Access and Inclusion Advisory Panel (AIAP). The panel's primary role is to provide expert advice to improve access and inclusion in the city of Adelaide. Consumers with expertise in the disability sector, via lived experience of disability, as a family member or carer, together with community workers or academics in the disability sector, are encouraged to apply. 
Find out more here

Family and Friends Reference Group  

Headspace Onkaparinga is recruiting members to their Family and Friends Reference Group. They are seeking family and friends of young people with lived experience of mental health. The group will contribute to the design and delivery of their youth mental health services.

Find out more here
Review: The delivery of Quality Use of Medicines programs by NPS MedicineWise

Closes: Thursday 24 January 2019

The Australian Government Department of Health is undertaking a review of the delivery of Quality Use of Medicines programs by NPS MedicineWise. Over the past 20 years, NPS MedicineWise has driven improvements in the way medicines and medical tests are used by health professionals and consumers, and has evolved to meet the changing needs of the Australian community. The review is an opportunity to identify ways they can further enhance their current practice.
Find out more here
Doctor Connect Website Redesign Survey 

Closes: Thursday 31 January 2019

The Doctor Connect website is in the process of being redesigned and improved to provide a better experience for all users. The improvements will bring the website in line with the whole of Australian Government Digital Transformation Agency Digital Service Standard. Consumer feedback on the website is welcomed via a survey. Contact doctorconnect@health.gov.au for further information.
Take the survey here
Registered Nurse Accreditation Standards Review

Closes: Wednesday 13 February 2019

Stage 3 of the consultation for Registered Nurse Accreditation Standards 2012 is informed by consultation paper 3. The consultation paper outlines the aim, objectives, and context of the review, the process for consultation and key areas for consideration. Stakeholders are asked to provide feedback via a written response identifying any final issues.
Find out more here
Study into the activity of older patients hospitalised for acute medical issues

Flinders University researchers are looking for people aged 65 and over, who have been admitted to a major hospital with an acute medical illness (but not elective surgery) within the last two years, to participate in a series of up to four related online surveys. The patient experience is essential to achieve the study's aims which are:-
  1. To identify what aspects of movement (or physical activity) and immobility (otherwise referred to as sedentary behaviour) is most important to measure in people aged 65 years or older during their stay in an acute hospital.
  2. To gain consensus on targets for improving activity and minimising patient time spent immobile while they are in hospital.
The first round of consultation via survey is due to commence in early 2019.
Find out more here
Submissions from consumers under 65 years of age invited for the Royal Commission into Aged care

People under the age of 65 and/or carers of younger people living in aged care facilities are invited to attend workshops to share their experiences. Your input will contribute to the Royal Commission into Aged Care. The Summer Foundation is hosting two workshops being held in Adelaide in February as follows:

Tuesday 19 February 2019
Wednesday 20 February 2019


There will be six participants at each workshop who will work one-on-one with someone who will assist you in making your submission.
Find out more here
Have your say on the design/information of My Health Record educational resources

The Australian Digital Health Agency is hosting community education consultation workshops on My Health Record in each State and Territory. These consultations are aimed at gaining consumer and stakeholder feedback on the design and information provided in educational materials, which will be made available to support and educate consumers to effectively use their My Health Record. These materials will also be used in communication and education activities throughout 2019.  There are three workshop which will be hosted in Adelaide during January for specific consumer cohorts as follows:
  • People with chronic disease
  • Older Australians
  • Parents and their children
Find out more here
How a healthy lifestyle can stop cancer in its tracks

Monday 4 February 2019
5.30pm - 7.30pm
Flinders University Victoria Square


As part of World Cancer day, Flinders University is hosting a seminar about how a healthy lifestyle can help in preventing cancer. This event is part of the Brave Research and Innovation series. Audience members will have the opportunity to take away with them a personal strategy for a healthy lifestyle that reduces the risk of cancer and other chronic conditions to integrate this into their daily lives.
Find out more here
The Third Australian Atlas of Healthcare Variation

The Third Australian Atlas of Healthcare Variation, released 11 December 2018, investigates healthcare use in four clinical areas: paediatric and neonatal health, cardiac tests, thyroid investigations and treatments, and gastrointestinal investigations and treatments. It also examines national patterns in medicines use over time for four common groups of medicines: antipsychotics, opioids, antimicrobials and medications for attention deficit hyperactivity disorder (ADHD). A more detailed exploration of these data will be published in 2019.
 
Find out more here
Advance Care Planning education video released

Advance Care Planning Australia (ACPA) has developed a 30 minute educational video for volunteers (and managers of volunteers) in the health/community/aged care sectors, due to their role and importance in providing care and information to the Australian community. This video provides an introduction to advance care planning, and the information our ACPA volunteers use to support people in their community with advance care planning.
View the video here
Be Asthma ready this bushfire season 

If you have asthma, or if you are caring for someone with asthma, be on alert that bushfires may trigger asthma symptoms to flare up. Symptoms may occur long after the actual bushfire has subsided, so prepare yourself by reading Asthma Australia's factsheet on asthma and bushfires.
Find out more here


10 Things you need to know about lower back pain. 

Buying medicines over the internet - What you need to know

Carers Australia Annual Report 


Health and Community Services Complaints Commissioner 

COTA eNews 

Pallative Care SA eNews

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