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HCA News and events

Chief Executive Update

Health Professional Training 

ACSQHC Open Disclosure Framework Consumer Focus Group

HCA Training 

Mental Health Training 17 July 2019

Introduction to Consumer Advocacy Training 24 July 2019

Engagement and Advocacy for Influence 13 August 2019

Tailored Training Options
Consumer Advocate Vacancies 

Adelaide PHN Consumer Advisory Councils

SA Ambulance Service - Adverse Events Governance Committee

SAHMRI Community Interest Register
Have your say 

ACSQHC Open Consultation - National Safety and Quality Primary Health Care Standards

Royal Commission into Aged Care Quality and Safety

Women's Health Survey 2019
Upcoming events

Evaluation of the Mental Health Lived Experience Register Focus Groups

Directions in Breast Cancer Research - Ask the Experts

Opening the Conversation: Mental Health Community Event
Other news 

Adolescent PCOS Meditation Study

National Antimicrobial Resistance Strategy
HCASA Chief Executive Update
2018/19 has definitely been an interesting year in the history of Heath Consumers Alliance of SA. 
The news of the cessation of our grant funding from SA Health has not slowed us down! 
We have been working on several projects with LHNs and SA Health, developing new products and training packages and building awareness of consumer engagement throughout all levels of health in South Australia.
Your membership of HCASA is very important, especially this year! 
Another way you can show your support for HCASA is through a donation, as a registered charity your donation over $2 is tax deductible.
Read on for a summary of what we've been working on this past 12 months and where HCASA is heading in the future. 
Chief Executive update
Training for Clinicians and Service Providers
We are happy to share with you that we are expanding our training programs to include training for professionals who work in or alongside health. Our training programs will cover a range of topics including; consumer and community engagement, consumer feedback and complaints management, partnering with consumers and working in partnership with the community. This training is suited to individuals or organisations that are seeking to improve their existing consumer engagement or wanting to establish new practices and frameworks. Participants may include clinicians, managers, policy makers and management, working in areas such as primary health, acute care and community services. This training will provide participants with the core knowledge and skills to effectively work and partner with consumers and the community. We will also be offering a range of accredited courses later in the year. Dates will be shared soon but, please feel free to contact us for more information. 
Email for more information
ACSQHC Open Disclosure Framework Consumer Focus Group
Thursday 11 July 2019
10.00am to 12.30pm
Level 6, 12 Pirie St

The Australian Commission on Safety and Quality in Health Care is facilitating a consumer focus group on the Australian Open Disclosure Framework. The aim of the focus group is to talk to a range of consumers and their family members who may have had an experience in hospital where there was an unexpected outcome in their care and as a result, they had a planned conversation with the hospital. The Commission want to see how hospitals are managing conversations when an error is made or there is an unexpected outcome.
Find out more
Mental Health Advocacy and Leadership Training
Wednesday 17 July 2019
9.30am to 3.30pm
Level 3, 12 Pirie St Adelaide

HCASA is proud to present alongside SA Lived Experience Leadership Advocacy Network (LELAN), mental health advocacy and leadership training. This training is suited for lived experience advocates or representatives – consumers and carers who are actively engaged in the health/mental health system. Participants of this course will learn strategies to improve their effectiveness and develop confidence to take on leadership roles or opportunities to participate at a more strategic or governance level. 
Flexible payment options are available.
Email for more information. 
Find out more and register
Introduction to Consumer Advocacy Training 
Wednesday 24 July 2019
9.30am to 3.30pm
Level 6, 12 Pirie Street Adelaide

This entry-level consumer advocacy training is for people with experiences of the health system that would like to help make the health system and services more consumer-centred through participating in committees, consultations, projects and other activities. Consumers who complete this training will become members of the Consumer Advocates Network, which provides an opportunity for networking, ongoing learning and access to consumer roles that become available. 
Flexible payment options are available.
Email for more information. 
Find out more and register
Engagement and Advocacy for Influence Training
Wednesday 13 August 2019
9am to 4pm
City Location TBA

Training for experienced consumer advocates or representatives who have undertaken the Introduction to Consumer Advocacy course. Participants of this course will learn strategies to improve their effectiveness and develop confidence to take on leadership roles or opportunities to participate at a more strategic or governance level. 
Flexible payment options are available.
Email for more information. 
Find out more and register
HCASA's Tailored Training Options: Health, Disability & Ageing
Did you know HCASA can come and deliver consumer advocacy training to your organisation or community group? We can work with you to develop tailored training to meet your group's needs and requirements around consumer engagement. We offer training to consumers, health practitioners and community service organisations who work with consumers.
We recently delivered a tailored consumer advocacy training to a large Aged Care provider setting up a consumer advisory group. The attendees provided feedback that the session was well run, informative and that they felt privileged to be a participant.
Email for more information. 
Adelaide PHN CACs
Closes: 5pm Friday 28 June 2019
Adelaide PHN is looking for community members to join one of three regional Community Advisory Councils (CACs) and their Aboriginal CAC. People from communities with greater or more complex health needs are particularly encouraged to apply. This includes residents of Adelaide's outer suburbs, members of culturally and linguistically diverse and refugee communities, people identifying as LGBTIQ, people living with disabilities and Aboriginal and Torres Strait Islander community members. Email Anna Minges to apply or find out more about the Aboriginal CAC: 
Find out more and apply here
SA Ambulance Service - Adverse Events Governance Committee
Closes: Friday 5 July 2019
The South Australian Ambulance Service is seeking consumers to join their Adverse Events Governance Committee. Consumers will work closely with the Patient Safety and Quality Team as well as SAAS Executive Management to ensure that governance and systems put in place to record and manage incidents are consumer-centred.
Find out more and apply here
SAHMRI and Health Translation SA Community Interest Register
The South Australian Health and Medical Research Institute (SAHMRI) and Health Translation SA (HTSA) are excited to announce the launch of our new Community Interest Register (The Register). The Register will provide access to a database of people who are interested in being involved in health and medical research across both SAHMRI and Health Translation SA to help ensure their research:
•    Reflects the issues that are important to the South Australian community
•    Can more easily be translated into clinical practice, policy and education
•    Reaches those who need it the most
For more information contact: 
Alex Michelmore at
Find out more and apply here
ACSQHC National Safety and Quality Safety Health Care Standards
Survey Closes: Wednesday 31 July 2019 
Primary health care is the first point of contact within the health system for the majority of Australians, and the sector provides a range of services for the prevention and management of acute and chronic conditions. Although the current Australian primary health care system performs well and most health care is associated with good clinical outcomes, there is considerable safety and quality variation and preventable adverse events that occur.
Find out more here
Royal Commission into Aged Care Quality and Safety
Closes: Sunday 30 June 2019
The Royal Commission are still taking public submissions until the end of June 2019. Submissions can be made for yourself or on behalf of someone else. We encourage consumers with any interest in Aged Care or the rights of the Ageing to complete a submission to ensure the consumer voice is central to this enquiry. 
Find out more here
The Women's Health Survey
Closes: Friday 12 July 2019 
The Jean Hailes annual Women's Health Survey is one of the country's most revealing insights into the health concerns and needs of women in Australia. Results of the online survey are used in many ways; from identifying gaps in health information, to helping health professionals better understand their patients, to encouraging women to make practical, positive changes to their lives. The survey is online and anonymous. Every response counts. The more women who participate, the more we can create a true snapshot of the state of women's health today.
Find out more here
Evaluation of the Mental Health Lived Experience Register - Focus Groups
Wednesday 10 & Thursday 11 July 2019
1pm to 2.30pm
City East Campus, UniSA, North Terrace and Frome Road

Researchers at The University of South Australia are seeking consumer views in a study to help evaluate the effectiveness of the Lived Experience Register program for communicating with and engaging consumers and carers in policy development activities. An online survey is available for consumers and carers to provide your views. Survey information is available here. Focus groups are also being held, and you can read information about the groups here. Gift cards are provided to support group participation. 
Find out more here
Directions in Breast Cancer Research: Ask the Experts
Wednesday 25 July 2019
6.00pm to 7.30pm
Elder Hall, North Terrace, University of Adelaide

To explore current and future directions in breast cancer research and clinical trials, Breast Cancer Trials will be hosting a Q&A event at Elder Hall in North Terrace, Adelaide. The Q&A will feature a panel of breast cancer experts and trial participants, to discuss and answer questions about current breast cancer research and clinical trials, research trends and developments, and what can we expect in breast cancer research in the future.
Find out more and register here
Opening the Conversation: Mental Health Community Event
Wednesday 14 August 2019
10am to 12pm
Shedley Theatre, 10 Playford Blvd, Elizabeth

Roughly 3 Million Australians live with anxiety or depression and many more are suffering and feeling alone. By opening the conversation we can help remove stigma associated with mental health and mental illness, we can also educate Australians on how to help friends, family & colleagues. This free community event is supported by Playford Council. 
More Information
Adolescent PCOS Meditation Study
Adolescent females diagnosed with polycystic ovary syndrome (PCOS) needed for a research study looking at whether meditation improves quality of life in adolescents with PCOS.  If you are a female aged 12-20 years and diagnosed with PCOS, you can help us with this study in Adelaide evaluating a simple strategy to improve quality of life in adolescents with PCOS. This study has been approved by the Women’s and Children’s Health Network Human Research Ethics Committee (HREC/18/WCHN/168), Adelaide, South Australia.
If you are interested in finding out more information about this research, please contact Dr Alexia Peña (paediatric endocrinologist) on 8161 8134 or via email
National Antimicrobial Resistance Strategy 
The Federal Government is reviewing their National Antimicrobial Resistance Strategy which was first released in 2015. Since the strategy was put in place, limited progress has been made on limiting the spread of strains of antibiotic-resistant bacteria, commonly referred to as 'superbugs'. These strains make infections difficult to treat and can cause further issues for individuals with compromised immune systems. A recent report from the Antimicrobial Use and Resistance in Australia (AURA) surveillance system concluded that over-prescription of antibiotics was still a common practice with GPS, though there was an improvement in hospitals. You can read the AURA report here
Find out more here

Adverse Medicine Events Line

Go Gentle Australia


Aboriginal Health Council Newsletter

MedicineWise June Update
Supporting diverse and inclusive health practices in South Australia

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