Richmond Borough Mind
Kew Foot Road, Richmond
Surrey, TW9 2TE
Tel: 0208 940 7384

Welcome to our Autumn 2017 Newsletter

As ever, there's lots going on at Carers In Mind and in the borough...
  • Welcome to Suzanne Lynn - our new Acute Carers Recovery Worker
  • Goodbye Richmond Royal, Hello Maddison Centre
  • Sian's Sponsored Swim
  • Results of our Carers In Mind Survey
  • Peer Support Project update
  • Dates For Your Diary - Our autumn outings, support group dates and details on the Friday lunches and workshops
  • Carer involvement opportunities
  • Yoga for Carers
Welcome Suzanne
I’m Suzanne, the new Acute Carers Recovery Worker, usually shortened to the catchy ‘ACRW’.  I will be based on Lavender Ward once my induction is complete and I hope to meet many of you at Support Groups whilst I’m learning about all the services Carers in Mind and RB Mind provide. 

To help me get up to speed and make the most of the ACRW role I’d love to hear about your experiences of what it’s like to have a loved one go in and out of Lavender Ward.  Please get in touch and let me know what did, or would have helped you, as the carer through the acute phase.  Any new ideas or suggestions for improvement gratefully received –

In the past I’ve been a volunteer for the Samaritans and have earnt a living climbing the corporate career ladder, usually with the word ‘marketing’ somewhere in my job title for some big household names.  Then desperate to make a positive difference to people’s lives I set up practice as a Sports Massage and Holistic Therapist and have been lucky enough to work in some top London settings.  I specialise in neck and shoulder pain – form an orderly queue now people!

In my spare time I can usually be found chasing after a 3 year old, getting a few lengths in at the swimming pool or watching an American drama on Netflix with a cat on my lap and with my other half by my side.
Goodbye Richmond Royal,
Hello Maddison Centre!
We can hardly believe that RB Mind has spent the last three decades operating services from the Richmond Royal Hospital. 

Where is Carers In Mind going to be based?
We have known for some time that we will have to vacate, and finally that time has arrived. As of the first week of September, Carers In Mind will be based at the Maddison Centre in Teddington. Click this link for a map of the location. Full address is - Maddison Centre, 140 Church Road, Teddington TW11 8QL.

We will be sharing an office at the Maddison with Mind colleagues Richard and Georgie from the Counselling & Psychotherapy Service. Our number will remain unchanged, and we expect all calls to the office number (0208 940 7384) to be forwarded to our mobile (07801 200450). 

Where will we meet with you?
We will have access to meeting rooms at our new venue, but there will be 'competition' for these rooms from all existing staff members based there. There is the option to meet in a cafe anywhere in the borough, and potentially we may still be able to make use of the small meeting rooms at Richmond Royal beyond August and the meeting rooms at 32 Hampton Road. However, the Wellbeing Centre will no longer operate from the Royal, and so sadly as you probably already know, our famous lunches will need to find a new home. More on this later!

Got any other questions about our move? 
Feel free to contact us.

Wider plans for Richmond Royal redevelopment?
The info above covers the logistics for our service move, but what of the reason why we are moving, and what is going to happen to NHS services based at the Royal? These are among the questions Clare put to the Regeneration team at the Trust, and their response included the following - 

"In January, the Trust began the site marketing process for parts of the Richmond Royal site no longer required for our services. This marked a key milestone for the Estate Modernisation Programme which will transform the way we provide our services for generations to come and deliver two new hospitals. 
Following an extensive evaluation process, we recently announced that we have selected a preferred developer, RER London Ltd, to progress our plans for Richmond Royal. As part of the development the Trust will be retaining 500sqm of space at the site where we will continue to deliver our services, but some of our teams may move to other locations within the borough more suited to their requirements.
Work to move teams and enable the development has already begun and the main works are still being discussed with the developer, however  we will be working closely with teams based onsite to ensure minimum disruption to staff and patients."

If you would like to ask questions of your own, the team can be contacted on
Sian's Sponsored Swim
Our carer Sian Cooley is bravely taking a dip into the Serpentine in Hyde Park this September, to raise funds for RB Mind. We are extremely grateful to Sian for choosing to support our charity. If you'd like to follow Sian's journey and sponsor her, please check out her Just Giving page:

If you don't use the internet but would like to support Sian, please contact her on 07950 490052.
Carers In Mind 2017 Survey

A huge thank you to all of you who have responded to our survey this summer.

The results have been extremely heart warming; it is so rewarding for us to know the positive impact that Carers In Mind can bring.

Some results so far...

96% of carers strongly agreed or agreed that Carers In Mind “has helped me with my own mental health.” (+7 points up on 2016 Carers Survey)
100% strongly agreed or agreed that CIM “has helped me to connect with other carers and feel less isolated.” (+11)
92% strongly agreed or agreed that CIM “has helped me to achieve and maintain a positive level of confidence, self-esteem and self-worth.” (+39)
88% strongly agreed  or agreed that CIM “has helped me develop and maintain a good relationship with the person I care for.” (+19)
96% stongly agreed or agreed that CIM “has helped me support the person I care for.” (+12)
96% strongly agreed or agreed that CIM “has helped me make it easier to care.” (+18)

We intend to close the survey off at the end of August, so please do return your completed survey to us if you've not already done so. 

Update on Peer Mentor Project
We are working with a number of carers who have generously offered to provide one to one support to new carers contacting our service. Training was delivered in June and further online training is being carried out by individuals involved. We expect to start connecting our mentors to new carers in the autumn. If you didn't get involved but think you'd like to, we may well run the training again at some stage next year.

A short film on developing Self Compassion - from The School of Life
This is one of the films we played during the training. Valuable viewing for all of us! It's under 5 minutes so not lengthy, and a great one for first thing in the morning to get your day started right.
Dates for your Diary -
September to November
Support Groups
Please contact us in advance, if you would be interested in joining a regular support group. Other than Twickenham and Men Mind Too, the groups listed below are well established. Whilst new members are welcome, it is very helpful for all groups to know a little about a new person before they arrive. If you would like to attend one of the groups, please contact Clare or John, and the group lead.
East Sheen - 3rd Wednesday, 7-9pm, St Mary’s, Mortlake High Street.
Monthly support group facilitated by a local carer. Whilst based in East Sheen, this is open to anyone in the borough.
Twickenham - 3rd Wednesday, 6.30-8pm, Richmond Carers Centre.
New group open to all carers whatever mental health condition that their loved one is dealing with. Facilitated by Clare. Next group is Weds 23rd August and takes place at Richmond Carers Centre.
Maddison - 1st  Thursday, 6-7.45pm, Maddison Centre, Teddington. 
Support group facilitated by Kris Chokupermal from the Crisis and Home Treatment Team. Suitable for people supporting someone with severe psychosis. 
Personality Disorder "Garden House" - 1st Monday, 6.45-7.45pm, Richmond Royal.
Group open to carers who are supporting a patient receiving treatment from the Richmond Personality Disorder Intensive Treatment Team. Please contact Andrew MacKinnon in advance:
Partners - 2nd Wednesday, 6.30-8pm, Richmond Royal. 
Support group established for people supporting a partner, facilitated by John Elkin.
Men Mind Too - 2nd Tuesday 6.30 pm onwards, The Cricketers.
Come along to The Cricketers, Richmond Green. Our male only get together giving you an opportunity to have a chat and a pint (or a soft drink).
Carers Lunches
From September we will be hosting the monthly lunches at our own Mind premises, at 32 Hampton Road off Twickenham Green. The Wellbeing Centre will be operating out of here, and they made the most use of the kitchen facilities at Richmond Royal. So if the new kitchen at number 32 is good enough for them we're sure it'll be perfect for Carers In Mind.

August Picnic
In August we'll be going for a 'bring and share' picnic on Richmond Green, so join us there and catch up with any new developments. Please bring your own lunch and meet us by the ice cream van on the corner at 12.30pm.
Social Outings & Activities
It’s important for you to look after yourself and enjoy some time out.
You will need to book directly with us at Carers in Mind by phone, text or email. You will receive confirmation of your place by text, email or phone.

As there is no direct funding for breaks and activities, trips are now priced at the amount the venue charges per head. So we are seeking out options that are under £10 or if possible, free of charge. If you want to attend a costed trip but are experiencing financial difficulties, please speak to a member of the team in confidence and we may be able to support you with this. 

SEPTEMBER Saturday 16th
Comedy at Twickenham Fine Ales

Join us for an evening and comedy at the Twickenham Fine Ales Brewery (and perhaps an ale too...)
Please book by Monday 4th September. £6pp.
OCTOBER Wednesday 25th
Tour of the Library and Museum of Freemasons, Covent Garden 

The Freemason's Hall is one of the most outstanding Art Deco buildings in London and within is the fascinating library and museum.

Housed in Freemasons’ Hall, the museum displays one of the world’s largest collections associated with Freemasonry and draws from it to host regular exhibitions. Discover Winston Churchill’s apron or the throne made for the future King George IV, as the first Royal Grand Master. Admire the craftsmanship behind glass, jewellery and silverware and view the prints, engravings and photos that sum up the past. Please join us for this intriguing tour.

Please book by Monday 16th October. FREE.
NOVEMBER Wednesday 22nd
Apothecary Tour with Karen Howell, and visit to the Old Operating Theatre Museum

This tour meets at the herb garden of St George the Martyr, Southwark, where the curator and herb archivist, Karen Howell, will lead a tour of the herbs that were once used by old St Thomas’ and Guy’s Hospitals to make medicines for the patients.

Including tales of the fascinating plant folklore, mythology and the scientific properties and oils of the living plants, the tour also discusses the the placement of the garden near the old Marshalsea Prison.

This guided walk around St George’s Garden returns back into the Herb Garret to include a mini herbal workshop that provides hands-on dried herbs, and presents simple medicine making methods, such as those used to make rose water, pills, and poultices.

The event provides a hands on opportunity for keen gardeners and historians to investigate the history of and discover some of the intriguing traditional pharmaceutical materials used at the old hospitals of London.

Please book by Monday 13th November. £10pp.

To book for any events, workshops or groups, or if you would like to find out more information please contact us.

Call: 020 8940 7384 | Text: 07801 200 450 
Carer Involvement Opportunities 

At Carers In Mind we positively encourage all carers to give voice to their experiences and share their knowledge with those seeking to improve carers' support.

Dr Jacqueline Sin, research fellow at St George’s Medical School is running a study to develop an online tool for carers supporting a loved one with psychosis, known as the EFFIP project. She’s looking for between 4-10 carers to get involved in a meeting that will take place before the end of August. Please contact Dr Sin on 07817 027035 or


Amy Johnson is a PhD student at Northumbria University and she’s currently running a study which to create a model for an online intervention for carers of someone with a severe mental illness. She is aiming to recruit adult carers of someone with a severe mental illness (schizophrenia, psychosis, severe depression, bipolar disorder or a personality disorder) and looking to recruit those who do and those who do not used online support. Those who would like to take part will be asked to complete health questionnaires at two time points, a weekly diary for 6 weeks and will be invited to attend an interview. Questionnaires will be sent to participants through the post and interviews will be available by phone or Skype. Please contact her direct on

Yoga for Carers
Our yoga community - Light Tribe Yoga - continues to provide a supportive environment to nurture wellbeing and revitalise. New faces are always welcome, beginners included. We work at a steady pace and every fifth class is a very gentle, restorative session with more emphasis on breathwork, meditation and sound. Contact Clare for more details.

Here's a lovely note that came through from one of our regular students after the first few sessions - 

"I loved the class on Tuesday - I feel more in tune with my body and ready to be calm and as you said steadfast. I love that word as it implies we need inner strength, focus and a deep faith in ourselves and the Universe. 

I liked how you warmed up to the sun salutation and warmed us down with the breathing and the head massage - a real highlight of my week!"
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Richmond Borough Mind
Richmond Healthcare Hamlet
Kew Foot Road, Richmond
Surrey, TW9 2TE

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