The Maddison Centre
140 Church Road
Teddington TW11 8QL
We hope the winter is manageable and that you are noticing and appreciating some joyful and profound moments despite the inevitable challenges of life.

Within this newsletter you'll find the regular features, listings of our upcoming events and a reminder of our regular support groups. You'll also read updates on current projects and find interesting pockets of other news.

You can now jump to the content you want to read by clicking on the headlines below. In each section you can also return to the top of the page by clicking 'JUMP TO TOP'.
CIM project updates -
peer mentoring & feedback on services

RB Mind e-newsletter....
do you receive it? 

What's On -
What's that?

Carers In Mind, Richmond Carers Centre...
what's the difference?

Condition specific learning and support

Sing at Kew!
Join a choir free of charge and perform in May

Dates for your Diary -
support groups, lunches and socials Feb to April

Help with utilities -
financial help with your gas, electric and water bills
CIM project updates
Peer mentoring
Last year a small number of carers volunteered to support other carers one to one. This project has been somewhat 'on hold' but we are hoping to get it up and running again very soon. If you came to the initial group sessions and have started the training, please know that we haven't forgotten about you. 

Feedback on services 
Another side project that's been running alongside the day to day support and events is the gathering of specific negative experiences with the Trust that carers and service users have had. Thirty carers wanted to get involved, and we've had nine 'surveys' returned. The anonymised information will be flagged in confidence to local MPs, Healthwatch and PALS. This is the last call for you to get involved - please get in touch with Clare by the end of February. 
RB Mind newsletter... do you get it?
As you're probably well aware, Carers In Mind is a service within the local charity, Richmond Borough Mind ('RB' Mind).

RB Mind sends out its own whole-charity news, also on a quarterly basis, full of vital information and events. It would be well worth subscribing to this newsletter, so you are kept up to date with everything you need to know. 

** CLICK HERE to read the latest RB Mind e-news **

** CLICK HERE to subscribe to RB Mind e-news **
How about What's On?
What's On is another regular piece of communications that RB Mind sends out.

This bi-monthly booklet lists each of the service related activities that RB Mind hosts, including weekly groups run by the peer group network (people who are living with a mental health condition). Anyone can come along to these groups, there is pilates, walking, mindfulness, arts & crafts, music.... heaps of fun activities to explore, and either at zero or very low cost to the participant. As a carer, you're more than welcome to come to these groups either on your own or with your loved one.

How is What's On different to the RB Mind quarterly e-news?

What's On differs to the quarterly e-news in that it is printed as well as being published on line, and it focuses on the local regular activities that all the services have to offer. The quarterly e-news covers a lot of the same information but in a purely digital format.

** CLICK HERE for the Feb/March edition of What's On **

For more information on activities or to receive a printed copy of What's On on a bi-monthly basis, please contact RB Mind's Support Office on 020 8948 7652 or e-mail us at
Carers In Mind and Richmond Carers.. whats the difference?
Richmond Carers Centre (RCC) is the central 'hub' for all organisations in the borough supporting carers.

Last summer Carers In Mind became part of the Richmond Carers Hub contract. Though our funding is still from Richmond Borough Council, we now send our quarterly performance reporting to the Carers Centre/RCC.

As our purpose is so closely allied with RCC, we want to encourage you to be aware of this organisation and engage with what they have to offer if it appeals. RCC have a lot of specific interest groups and activities, a wider range than Carers In Mind.

Our unique offer is the ability to help your voice to be heard by the Mental Health services, and to facilitate connections with other people who are caring for someone with a mental health condition. However, if you support someone who has physical health problems either as well as mental health, or another individual, RCC would be well worth getting in touch with.  

Richmond Carers Centre
0208 867 2380

** CLICK HERE to read the RCC latest e-newsletter **
Are you already registered with RCC? If you are, what additional benefits do get that supports your caring role as a result of the services that RCC provides? We'd love to hear from you, and will include this in our next quarterly report. Send your comments to Clare or John.
Condition specific learning and support
Why 'borderline'?
-- Dr Aguirre on borderline/emotionally unstable personality disorder

A diagnosis we frequently hear carers mention, which can be difficult to understand. When looking for more information on this we found this really insightful listening. This 45 minute film starts with an explanation of how the term borderline came to be...
Condition-specific support groups

Did you know that there is a local support group for people who hear voices, and for people with bipolar disorder? 

Richmond Hearing Voices Friendship Group 
Twickenham Bipolar Support Group
Come and sing at Kew
Join a new adult community choir at Royal Botanic Gardens Kew, and perform at the re-opening of the Temperate House in May 2018.

The choir will be run by well-known choir master, singing teacher and performer Sam Evans, who believes passionately that everyone can sing. The choir is open to all adult residents of Hammersmith and Fulham, Ealing, Hounslow and Richmond, regardless of experience and is free to attend.

Regular rehearsals will take place on Wednesday evenings from the 7 February 2018.

For more information please email
Link to pdf poster
Dates for your Diary -
February to April
Support Groups
Please contact us in advance, if you would be interested in joining a regular support group. Whilst new members are welcome, it is very helpful for all groups to know a little about a new person before they arrive. If you would like to attend one of the groups, please contact Clare or John, and the group lead.
East Sheen - 3rd Wednesday, 7-9pm, St Mary’s, Mortlake High Street.
Monthly support group facilitated by a local carer. Whilst based in East Sheen, this is open to anyone in the borough.
Twickenham - 3rd Wednesday, 6.30-8pm, The Maddison Centre, Teddington.
New group open to all carers whatever mental health condition that their loved one is dealing with. Facilitated by Clare.
Maddison - 1st  Thursday, 6-7.45pm, Maddison Centre, Teddington. 
Support group facilitated by Kris Chokupermal from the Crisis and Home Treatment Team. Suitable for people supporting someone with severe psychosis. 
Personality Disorder "Garden House" - 1st Monday, 6.45-7.45pm, Richmond Royal.
Group open to carers who are supporting a patient receiving treatment from the Richmond Personality Disorder Intensive Treatment Team. Please contact Andrew MacKinnon in advance:
Partners - 2nd Wednesday, 6.30-8pm, Richmond Royal. 
Support group established for people supporting a partner, facilitated by John Elkin.
Carers Lunches
These well established & lighthearted occasions now take place at the Mind office on 32 Hampton Road, near Twickernham Green, TW2 5BQ.

Arrive 12.30pm for lunch to be served around 12.45pm. There's always a vegetarian option.

There's no charge at present, so there really IS such a thing as a free lunch!

You should receive a text reminder the week of the lunch, please RVSP by the day before to let us know you'll be joining us. We even serve wine!

Dates of the next three lunches are:
  • February 23rd
  • March 30th
  • April 27th
Social Outings & Activities
It’s important for you to look after yourself and enjoy some time out.
You will need to book directly with us at Carers in Mind by phone, text or email. You will receive confirmation of your place by text, email or phone.

Please book as far in advance as you can, at latest the week before the event. 

As there is no direct funding for breaks and activities, trips are all priced at the flat rate of £5 per person. If you want to attend but are experiencing financial difficulties, please speak to a member of the team in confidence and we may be able to support you with this. 

FEBRUARY Friday 16th
Orchid Festival at Kew Gardens

Come and witness the magnificence of these floral beauties and enjoy a cuppa and a cake afterwards. Our friend Mary Singham will lead us around the display and Sue Garner will host. Meet at the main entrance at 11am.
MARCH Saturday 24th
Comedy at Twickenham Fine Ales Factory

Laughs and beers at Twickenham's very own brewery. What could be a better way to spend a Saturday evening? Please note that whilst the ales and comedy is top notch, we know from last year that the seating is not the most comfortable (upended beer barrels with a modest amount of cushioning), and the brewery can be a little chilly, so wrap up. We'll meet at 7.45pm with the comedy starting at 8pm. Trip lead by Angela Pickles.
APRIL Friday 20th

Not a trip - but early notification of the notorious annual quiz! 

If you have not been before, we strongly encourage you to gather a group together and book a table now (8 ppl per table). Tickets are £15 per person and include fish & chips (or veggie alternative). We also draw a raffle on the night and are lining up some incredible prizes. Contact Clare or John to find out more.
To book for any events, workshops or groups, or if you would like to find out more information please contact us.

Call: 020 8940 7384 | Text: 07801 200 450 
Help with fuel costs

Are you struggling to pay for your fuel or water? There are various schemes available to help.

Local Assistance Scheme (Richmond Council)
Apply to get up to £85 towards your electricity or gas bill from the Local Assistance Scheme. Apply by 30th March 2018.
CLICK HERE for more details and to apply

Warm Home Discount Scheme
You could get £140 off your electricity bill for winter 2017 to 2018 under the Warm Home Discount Scheme. The money isn’t paid to you - it’s a one-off discount on your electricity bill, between September and March.
You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity. Contact your supplier to find out. The discount won’t affect your Cold Weather Payment or Winter Fuel Payment.
CLICK HERE for more info and to apply.

WaterSure Scheme
This is available for all Thames Water household customers who have a water meter and meet certain criteria. If you do qualify, WaterSure will cap your annual bill at £374 (2016/2017) so you won’t have to pay more than that, no matter how much water you have to use. This figure is made up of £198 for your water and £176 for your wastewater services. If your water use during the year does not go above £374 in charges, you will only be charged for the lower amount of what you’ve used. CLICK HERE to find out more.

Free Boiler Grants
Under the Governments ECO Scheme in 2018, qualifying home owners and private tenants could have their old inefficient boilers replaced completely free of charge, or heavily subsidised. 
If you receive the correct combination of income-related benefits, including tax credits, income support, ESA or JSA, then you could have your old boiler replaced with a brand new A-rated boiler for little, to no cost. As well as receiving the correct combination of benefits, your current gas, oil or LPG boiler must be at least over 5 years old. If it is less than 5 years old, the scheme makes an assumption that is is more cost effective to repair your old boiler, than it is to have it replaced on the scheme. Some of the benefits mean that you will qualify for a boiler grant automatically, with no other requirements. With some others you may need to have an extra qualifying component such as being responsible for a child under 16, be of a certain age etc. You can view the full criteria hereCLICK HERE for more info.

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