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September 2016
Lions and Tigers and Bills, Oh My!

Confusing medical bills, patients unclear about how much they owe, customers who are unable to get answers to their billing questions: All of these things can cause patients to give the hospital a bad review online.

Seven revenue cycle management mistakes
Get Good Online Patient Reviews Ethically

With the explosion of rate-your-doctor websites, healthcare providers' interest in getting good online reviews is growing. But is it unethical for a physician to ask happy patients to post positive reviews? Absolutely not, as long as it’s done within certain guidelines.
How to earn online praise

Trust is a must in healthcare.
Patients want to feel that their physician is honest and authentic. Build a solid base of trust in patient interactions through conversation marketing.
What is conversation marketing?
Learn about our practice growth guarantee
View our medical marketing services
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