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لقراءة النشرة باللغة العربية اضغط هنا
20 May 2020
Please check WHO's Coronavirus (COVID-19) ] dashboard for statistical updates by following the link here or bellow
  • Curfew hours during the Holy month of Ramadan were reduced for one hour to become from 7:00 pm to 6:00 am, starting from 12 May.
  • The complete lock-down on Fridays will continue until further notice.
  • The new e-Med Portal, the medicines delivery service platform, is implemented successfully on the e-Health system, and it is available for the beneficiaries through the URL: Over the last 4 days around 5000 users accessed the portal, of whom 690 users registered and entered their information.
  • The government started to gradually ease the restrictions on movement and on the resumption of many businesses.
  • The Health Programme decided to resume Family Planning services and to issue NCD medicines to NCD patients or their representatives inside the health centers in parallel to immunization services covering 13,940 children until 19 May. More services will be resumed gradually during the coming days.
  • Since it started on 28 March, NCD medicines were delivered to 74,050 patients comprising 93.1 % (until 19 May)  of the total of 79,557 NCD patients to cover their needs for two months.
  • The Government of Lebanon announced the end of the lock-down that started on Wednesday 13 May, with some restrictions still in place.
  • The Lebanese government has extended its “general mobilization” measures until 24 May.
  • A country-wide general closure and curfew exists from 7:00 pm until 5:00 am
  • All health centers are open from 9:00 am until 2:00 pm during Ramadan.
  • All health centers have been triaged to separate patients with respiratory symptoms from those who have other medical concerns (NCD, maternal health, etc.). All services are offered except oral health only for emergency cases.
  • Patients are required to make an appointment by phone before coming to the clinic.
  • Health centres are offering critical services only  to reduce crowdedness, and this resulted in the reduction in the number of visitors to health centers has dropped by 60% (1500-2000 patients in all HCs).
  • Siblin Vocational Training Centre is prepared to be used as a quarantine centre.
  • The government has declared curfew hours from 7:30 pm to 6:00 am until further notice
  • Health programme has put in place measures to reduce crowding; appx 50% reduction of attendance via the suspension of non-critical health care services.
  • All UNRWA health centres are functional normally, and Qaber Essit HC (and camp ) is no longer under isolation, the HC is working well with all its staff.
  • Provision of medicines to 8,000 vulnerable NCD patients (65+) for 2 months continues, through door to door visits and through identified distribution points continued. Patients in Muzeirib and Jilin collect directly from the clinic, door to door delivery not possible due to security situation.
  • All HCs continue to implement the triage system to isolate patients with respiratory symptoms from others, and only urgent cases are referred to hospitals.
  • Hotlines are functional and offer telemedicine services to patients before they visit the HCs,
  • Staff at all HCs continue to offer health awareness to patients.
  • The provision of psychosocial support to staff continues by 15 psychosocial counselors.
  • The state of emergency was extended until 5 June.
  • The number of  confirmed and active cases among Palestine refugees is approximately 99, from whom 16  are living in camps.
  • There will be no restrictions of movement in the West Bank until 22 May. From 23  to 25 May (during Eid holiday ), there will be closure and restriction of movements between governorate and inside governorates , during this period restriction will include transportation, in addition, there will be restrictions of movement in all cities, villages and camps.
  • Palestinian Authority governmental offices returned to normal working staff capacity from yesterday in all corona-free governorates.
  • All health centres (HCs) and health points (HP) are operating as usual except  Biddou HC (Ramallah Governorate), which opens by appointment on Wednesdays for the vaccination of infants, and Thursdays for the treatment of women with high-risk pregnancies, and the delivery of NCD medication takes place every Saturday .
  • People are requested to wear masks in public places, and at UNRWA HCs, patients with respiratory symptoms will be provided with masks.
  • Workers who work inside the Green Line and the settlements returned to work this week, and they will return to WB before Eid Al-Fiter. This will represent a big challenge for the Palestinian Authority, especially the MOH.
  • Health teams in the Bedouin health center, Deir Ammar health center, and Al-Arroub health center continued to deliver medicines for NCD diseases to patients in their homes. Over the past week, 340 patients have been provided with their medications.
  • The health advice hotline  lines are  functioning  in the three areas with limited number of calls.
  • About 75% of the confirmed cases were detected among workers returning from inside the Green Line and their contacts.
  • Home visits to the homes of disabled cases continued.
  • UNRWA HCs resumed the registration of new antenatal cases as and women with high-risk pregnancies.
  • MOH informed UNRWA health programme that the husband of a pregnant woman who attended for her ante-natal care visit to XX HC was identified as a confirmed case, the woman is negative for COVID-19. The Hebron HC is closed today to carry out disinfection of the HC. MOH  will test the HC staff who were in contact  with the lady. All current the HC’s team will be in home quarantine for one week (total 2 weeks from the visit date. ). The HC will be opened tomorrow  with the second health team. PSC supervisor and his team are in contact with the HC’s  health team to support and address any psychological needs.
  • All health centres continue working with prioritized (most critical) services.
  • Home delivery of medicines to patients aged over 70 and/or with diabetes continues.
  • Toll free lines are functioning to enable Palestine refugees to inquire about UNRWA’s services.
  • Home visits to the homes of disabled cases (elderly, injured , mental health cases)  continued.
  • Educational videos were produced to educate the NCD clients on various issues related to medication and disease management during Ramadan.
  • By the end of 19 May, the total number of medical consultations in the medical points were 69,351 and 14,985 calls were received through toll free line. In addition, 16,037 cases benefited from home delivery of NCD medicines.
  • Home visits for disabled cases from 31 March until 19 May were 310 visits.
  • The number of follow-up phone calls by health staff to patients since 29 April until 19 May is 27,789.
  • All HCs resumed registration of new antenatal cases as well as some urgent physiotherapy services (an additional category was added on 11 May).
Palestinians and Palestine Refugees in the COVID-19 Pandemic

No Palestine refugee is left behind, everyone matters
Today, 20 May 2020, 03:00-5:00 pm Amman, Jordan time
(EEST, UTC/GTM +3 hours)
Please register to attend this very important meeting and find details about it by following this hyperlink:
To access the meeting on the scheduled date and time via MS Teams, please follow this hyperlink:
A photo from UNRWA HCs in the five fields of operations
The dentist at the Central HC in Syria is offering treatment to a patient. The doctor and the nurse are keen, based on UNRWA's guidelines, to wear personal protective equipment, as all UNRWA health staff do in all fields. 
More Info
 For any questions, please email us at:
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