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7 things we think you should know


We know you're busy so we hope this is useful. Feel free to share, piggyback, copy and jump on the bandwagon!

Pottery Classes anyone? Interreg Experience project for Tunbridge Wells businesses

1. Experience Project phase 2 now open : Could your business benefit?


Here is a quality marketing package worth £6k exclusively for Tunbridge Wells businesses

TWBC is partner in a project where Kent will benefit from €3.3mn of extra funding to increase visitor spend during the quieter months of Autumn and Winter.  Ideal timing for the recovery phase.

'Interreg Experience' aims to attract income through new unique experiential tourism products. For example, niche tours, workshops and experiences which you may already be doing. Rock climbing, or lambing anyone?

The chosen new products from Tunbridge Wells Borough businesses will benefit from £6,000 worth of business support, workshops, training programmes, and increased promotion through shared marketing campaigns to launch your product. It will also be added to a software platform which means your product can be booked in advance from the other side of the world, when the world is ready, (& then your business will be ready) giving you ample time to plan and budget.

Your business could have the perfect product...

This support is ideal right now for those of you who have a service or product that can be supplied during the off peak season. 

TWBC will be concentrating on the rural areas and the well-being sector including cultural offers for mental health. 

Please let us know immediately if you are interested there is a limited number of places available until the end of December 2020.

Email us now!
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2. Do you have a training need or want to forge a new skill for the sake of your business?


Perhaps this is a vital time to acquire a new skill in order to rebuild your business or a serendipitous time to train in something you have always meant to do.

Visit Kent, the Kent Downs AONB and the University of Surrey, as part of the Interreg Experience project, would like to hear from you. Please explain your training needs by filling in this 10 minute survey by 2 October 2020.

A free package of training will then be developed according to your feedback, many thanks in advance.

  3. NHS app for recording client details  

Launching on 24th September, the new NHS COVID-19 app will support businesses to meet the new legal requirements to record contact details of customers, visitors and staff on the premises. 
 
This will allow NHS Test and Trace to contact customers with public health advice should there be a COVID-19 outbreak. Businesses who are already using their own QR system are being encouraged to switch to the NHS Test and Trace QR code. For those who don’t have the app, an alternative method should be maintained to collect the details of customers, for example a handwritten register.

You should create and display a QR code if you are:

- A business, place of worship or community organisation with a physical location that is open to the public;
- An event which is taking place in a physical location.

Get your QR code 

Once you have registered for your QR code you are being encouraged to print and display the NHS QR code posters in a place that is visible on entry to the business.

4. Kickstart - covering new job costs

The aim of this government scheme is to help you recruit young people to new jobs. The funding will cover for each job placement:

  • 100% of the relevant National Minimum Wage for 25 hours a week;
  • the associated employer National Insurance contributions; and,
  • employer minimum automatic enrolment contributions.

If you are interested please email the West Kent Partnership who are standing as a representative agency for the scheme's minimum 30 vacancies.

For more business support schemes, including the Self Employment Scheme click here

5. Extending the tourism season into Autumn

As part of the Secret Garden of England marketing campaign with Visit Kent and other districts in the County we not only have a video, radio ads (who heard them on Heart this past week?) and newsletter but a gorgeous Instagram story which went out last week. See below for the content that was published on the Visit Kent profile for Tunbridge Wells. The 'Swipe Up' call to action took the viewer to our Scenic Driving Tour page on VisitTunbridgeWells.com. 

You can get involved online by sharing the posts on social media with the key phrase #SecretGardenofEngland. For more options see Visit Kent Business.

6. Tales of Tunbridge Wells - free audio app


We have launched the new town trail app with a variety of stories from the Royal town's characters. We hope it will inspire visitors to explore the Royal town's hidden gems and our heritage beyond the urban area. This is the first in a series so do download for yourselves and tell your clients all about it!

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7. Have you seen our new Instagram?


Tag us in @tunbridgewellsvisitor

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Keep in touch so we can share your news - click to email us
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