Information for Aged Care Providers
18 November 2016

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Australian Government Department of Health: Message to the Aged Care Sector

Information for Aged Care Providers

Issue 2016/22

In this issue:

Home Care Residential Care

Reminder: call for submissions – Aged Care Legislated Review

On 14 October 2016, a call for submissions opened seeking feedback on the changes to aged care announced in 2012. Submissions will close at 5.00 pm AEDT on Sunday 4 December 2016.

The Review is seeking feedback from aged care stakeholders including consumers, representatives of consumers, people with special needs, carers, providers, aged care workers, peak bodies, professional associations and consumer groups. This feedback will be used to inform the final report.

For more information or to make a submission, visit the Review webpage.

Now open: DACS Research and Innovation Funding Round

Dementia and Aged Care Services (DACS) funding applications are now open.

Total funding of up to $34 million is available from 2016–17 to 2018–19.

Applications close at 5.00 pm AEDT on Tuesday 20 December 2016.

More information

Online soon: home care non-compliance information

From 1 December 2016, information about home care providers’ non-compliance will be available on the My Aged Care website. Information will be publicly available for notices of non-compliance for a period of two years and for sanctions issued to home care providers. Notices issued before 1 December 2016 will not be published.

Consumers will be able to search records of non-compliance by approved provider, service, location or date range.

This information will also be integrated into the My Aged Care service finders when Increasing Choice in Home Care begins on 27 February 2017.

Webinar: Increasing Choice in Home Care – 21 November

Topic: Changes to the home care packages service finder on My Aged Care

The webinar will focus on:

  • the new service finder fields available from 27 February 2017
  • using new search parameters to find a suitable home care provider
  • creating a short-list of providers for comparison.
Participants will be able to ask the panel questions following the presentation.

When: Monday 21 November, 2.00 pm AEDT

The link to the webinar can be accessed via the department’s webinars page.

Update care recipient details: home care viability supplement

From 1 January 2017, eligibility criteria for the viability supplement will be updated.

Grandparenting arrangements will be in place so that there is no disadvantage for existing care recipients.

Make sure you have updated the location details for all of your care recipients (where the care recipient receives their care and services) through:

  • Aged Care Online Claiming or
  • Part Two to Part Four of the Claim for Commonwealth Subsidy for Care Recipients receiving Home Care Packages authorised under Section 47-1 of the Aged Care Act 1997 form.

More information

Letter to clients with a home care approval

From 14 November to mid-December the department is sending tailored letters, in stages, to clients with an existing approval for home care.

The letters are about what the changes to home care packages will mean to individual clients and their situation.

Clients may take action depending on whether they are:

  • receiving care at their approved level (no action required)
  • receiving care at an interim level
  • approved but not yet receiving care.

Clients might ask you questions after receiving their letter. To support you we have developed a fact sheet. View or download Supporting Client Discussions fact sheet

New emergency evacuation resources

Providers are encouraged to read two new emergency evacuation resources for aged care facilities and review their own procedures. These resources should help providers refine their emergency management plans:

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