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Australian Government Department of Health: Message to the Aged Care Sector

New form to update your material and operational changes

The new ‘notification of a material change’ form is now available online. This form should be used by approved providers to notify the department about:

  • Any situation that materially affects your organisation’s suitability to be an approved provider. A material change is one that is substantial or considerable in nature.
  • Any changes to the approved provider’s authorised contact details. The approved provider’s authorised contact is the person that the department can contact and is authorised to act on behalf of your organisation.

You are required to notify the department within 28 days after the change occurs.

Updating the contact details of your service(s)

Any changes to the contact details of your services can be done by contacting your State and Territory office and provide them with the following details:

  • Approved Provider’s Name
  • Previous contact details
  • New contact details
More information

Further information and examples of material changes can be found on the department's website. If you have any questions about notifications of material changes please email

Department of Health

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