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The HCAOA Weekly is a brief update that will be distributed to HCAOA members each week. This communication complements our quarterly newsletter, The Voice, and will provide a vehicle for ensuring a regular flow of information on a more frequent basis. With ever evolving information in the home care industry, we want to ensure the lines of communication remain open and members have a source for quick, valuable news at their fingertips.
Table of Contents

Member News

Chapter News

Congressional Update

Congressional Corne

Member News

Don’t Miss These Legal Sessions At The Annual Leadership Conference!

A must-attend event for the home care industry, the 2018 HCAOA Annual Leadership Conference is scheduled to take place in Washington, DC on September 22-25. We encourage home care providers to attend this year’s conference, which focuses on The Voice of Home Care for American Families: Advocating For Our Seniors.     
During the event, conference participants will have the opportunity to learn about the latest home care innovations, business strategies, as well as best practices and methods.
This year, Chief Confidence Officer and author, Alyssa Dver, will deliver the keynote address: “The Science of Confidence: Understand. Build. Spread.” on Sunday, September 23.
In addition, attendees will have the chance to participate in a wide range of breakout sessions throughout the conference. Don’t miss these important legal sessions that will be available at the event:
Bob King, Attorney & Founder, Legally Nanny
Correctly Classify and Defend Exempt Employees

This is a brand new presentation for 2018. The DOL has been cracking down on misclassified exempt office employees. This presentation will review the executive, administrative, professional and outside sales exemption requirements and tell you what you need to correctly classify employees as exempt and defend those exemptions. This is an informative and interactive talk with ample time for questions.
Eileen Maguire, Attorney – Gilliland, Maguire & Harper, PC and Angelo Spinola, Attorney – Littler Mendelson, PC
Avoiding Risky Pay Practices and Litigation

Wage and hour compliance is particularly challenging for home care agencies and presents high legal liability. The speakers for this interactive session will review recent lawsuits and government investigations targeting unlawful pay practices in home care, and they will guide you through steps you can take to help reduce your legal risks. Learn best practices for your timekeeping procedures and how to know when you need to pay for travel time, meal time, sleep time, training and more. The session will end with a review of wage and hour developments to watch for in the future.

Please click here to view a digital version of the conference preview program, and click here to register as an attendee today! 

We look forward to seeing you in Washington, D.C. this fall!

Caregiver of the Year Award – Submission Deadline Approaching This Friday!

Do you have a caregiver in your company who has consistently gone above and beyond the call of duty? Have they exhibited compassion, empathy, and respect in the delivery of care to your clients and their families? Have they improved the quality of life, exemplified extraordinary commitment, acknowledged and met the needs of your clients and families? If so, the HCAOA encourages you to nominate a member of your staff to be considered for the HCAOA Caregiver of the Year Award!

HCAOA will announce the Caregiver of the Year Award during the Annual Leadership Conference The award will be presented during the Annual Business Meeting on September 24. The winner will receive a cash prize of $1,000 as well as $500 towards their travel to the conference.
Please review the information below on eligibility and criteria for submitting nominations.
Purpose of the Award
The Caregiver of the Year Award recognizes the caregiver from a member company who demonstrates extraordinary commitment to the delivery of quality care to clients and their families.
Any caregiver from a member company may be nominated. However, there is a limit of one nomination per company. Both the award recipient and the nominator must be able to attend the Annual Leadership Conference in Washington, DC on September 22–25, 2018.

Nominees should demonstrate the following characteristics:
  • Exemplifies extraordinary commitment to clients and families while following company policies and procedures
  • Shows compassion, empathy and respect in the delivery of quality care for clients and families
  • Acknowledges and meets the unique physical, emotional and practical needs of clients and families
  • Improved the quality of life for clients and families
  • Nominator must be a Voting/Gold member of HCAOA
Faces of Caregiving
Please note that while filling out this nomination form, you will also be able to nominate your caregiver for the HCAOA Faces of Caregiving campaign. Faces of Caregiving is a storytelling project focused on showing the incredible work professional caregivers do every day: their dedication, compassion, and the extraordinary value they bring to the jobs they fill and families they serve. In the event that your nominee isn’t selected for the Caregiver of the Year Award, that caregiver could still be featured in Faces of Caregiving, should you opt to enter him or her for consideration.

Nominations for the Caregiver of the Year Award must be submitted by July 27, 2018.

Click here to nominate a caregiver today!

Conference Booth Selections Starting Soon, Claim Your Spot in the Exhibit Hall!

Vendor company registrations are time and date stamped, therefore those who register first will have the first booth selection on a first come first served basis. Please note the 2018 Exhibit Hall floor plan will be finalized in the coming weeks and the HCAOA will reach out to each vendor to schedule their booth selection. 
Exhibitors receive the following benefits:
  • 8 x 10 Booth 
  • A standard identification sign indicating company name
  • One (1) skirted table (6') in carpeted area with two (2) chairs
  • Exhibitor listing in every registration bag
  • Two (2) complimentary exhibitor registrations
  • Ability to purchase additional registrations at a discounted rate 
  • Listing on the HCAOA website, including link
  • Complimentary use of one pre-show and post-show attendee list
  • Recognition on HCAOA Annual Leadership Conference signage
  • HCAOA Premium Associate Members receive a $200 discount on exhibit registration 
To learn more about exhibit and sponsorship opportunities, please see the 2018 Annual Leadership Conference Sponsorship Prospectus.  Opportunities are going quickly, and the exhibit hall is nearly 70% sold, so reserve your spot today!
Thank you to our current 2018 Annual Leadership Conference exhibitors and sponsors!

The New York Times Discusses Changes to Medicare Advantage

Only July 20, The New York Times published an article regarding the inclusion of personal care benefits in Medicare Advantage plans. For decades, public health experts, doctors, patients and families have had to work around the fact that Medicare Advantage plans have not been allowed to cover adult day care, home modifications and other important benefits. However, this might start to change next year, though, for those enrolled in Medicare Advantage plans — about a third of those insured by Medicare. When Medicare’s open enrollment period begins on October 15, the private insurers that underwrite Medicare Advantage plans will be free to add a long list of new benefits.

Among those the Centers for Medicare and Medicaid Services will now allow, if they’re deemed health-related: Adult day care programs. Home aides to help with activities of daily living, like bathing and dressing. Palliative care at home for some patients. Home safety devices and modifications like grab bars and wheelchair ramps. Transportation to medical appointments.

Click here to read the full article.

HCAOA Webinars

The Top Ten Tech To-Dos of the Highly Successful Home Care Agency


  • Marissa Snook, Managing Director, corecubed
  • Amy Selle, Managing Director, corecubed 
  • Stacie Gillespie, SEO Manager, corecubed
Date and Time: September 5 at 3:00pm EST 
Description: Totally married to change, our healthcare at home landscape is evolving as demographics shift towards more people reaching the age where care might be needed, and as technology jumps ahead with social and business integration and solutions. What are the most important things to do that make the most impact for a successful home care agency? Attend this webinar to learn:
  • To emphasize the expanding role that technology plays in reaching and connecting with potential clients, referral sources and the public
  • To define the best practices in digital marketing, and how those practices integrate with agency operations for maximum success 
  • To present a clear diagram of a strategy for success using technology as a tool for reaching and securing new clients and referral sources.
Click here to register for this webinar.

Reducing Hospital Readmissions in Dementia Patients

  • Katherine Vanderhorst, RN-BC, BSN, President, C&V Senior Care Specialists
  • Dr. Amy Craven, PT, MS, DPT, Vice President, C&V Senior Care Specialists
Date and Time: October 9 at 3:00pm EST 
Description: In the US 1 in 7 hospital admissions of people with Alzheimer’s are potentially avoidable and cost Medicare $2.6 Billion annually.  This presentation will address caregiver education to recognize the behavior issues and teach strategies to deal with the behaviors that can ultimately reduce avoidable hospitalizations, improve patient outcomes, and lower costs.

At the completion of this session, participants will be able to:
  1. Recognize cognitive issues versus non-compliance.
  2. Utilize strategies to determine causes of behaviors in ADRD individuals.
  3. Employ strategies to successfully deal with identified issues.
Click here to register for this webinar.
Past HCAOA webinars are available in the online store.

The Joint Commission 2018 Home Care Executive Briefings

The Power of Collaboration: Leveraging the Benefits of Joint Commission Accreditation to Achieve Sustained Improved Performance

HCAOA will be exhibiting at the Joint Commission and Joint Commission Resources 2018 Home Care Executive Briefing Program in Chicago, Illinois on August 21-22. This is a beneficial event for anyone interested in Joint Commission’s accreditation standards related to home care.

Joint Commission Resources understands the unique challenges home care organization are facing in today’s evolving health care system.  Home Care Executive Briefings have extended their one-day program to help address organizational challenges, and changes in the continuum of care by leveraging the benefits of Joint Commissions’ accreditation.  2018 Home Care Executive Briefings is now a two-day program, with a focus on multiple patient safety and quality subjects. Information presented, from expert leaders and Joint Commission surveyors, is given for you to walk away with practical solutions.

To learn more or register for this event, please click here.

Order Copies of the HCAOA Value of Home Care Report and Infographic Today!

Caring for America's Seniors: The Value of Home Care provides information on the growing and critical role of professional home care in the U.S. in response to the millions of aging Americans who will need care. The report shines a spotlight on home care as a valuable and vital part of the solution to the challenges that accompany population aging.
The report carefully incorporates industry facts, existing data from credible and trusted sources, and stories directly from caregivers and the families they serve to clearly articulate who we are and the benefits we provide, including benefits to seniors, their families, the health care system and the U.S. economy. Click here to order your copy today.

You may also order the infographic that accompanies the report. Click here to order the infographic.

2018 Home Care Benchmarking Study

Get the latest insights, trends, and analyses of the private duty home care industry. For the 9th year, Home Care Pulse has partnered with the HCAOA to produce the most comprehensive national study for the industry. The study includes reports on finance, sales & marketing, operations, recruiting & retention, and client experience aspects of home care businesses. It also includes articles from industry experts providing, their insight on successfully navigating through the challenges home care owners are facing and on positive trends impacting home care.
Click here to order your copy today!
Chapter News

HCAOA Florida

Annual Meeting

Please join us for the HCAOA Florida Annual meeting in Orlando!

Date: Thursday, August 16
Time: 10:00 am - 4:00 pm
Location: Hilton Garden Inn Orlando | 11400 Marbella Palm Court, Orlando

10:00-10:15 am Opening Remarks
10:15-11:00 am

Electronic Visit Verification: Explanation of new state requirements and software programs approved by AHCA
11:00-11:45 am

The Forgotten Financial Caregiver: Learn about working with Professional Financial Caregiver that would protect your company and clients from financial fraud
11:45 am - 12:30 pm Lunch
12:30-1:15 pm Using The Web For Client and Caregiver Recruitment
1:15-2:15 pm

Worker's Comp: Understanding the financial impact on employers, claims management and accident investigations, along with other insurance tips
2:30-3:00 pm Business Meeting
If you have any questions, please contact Manager of Chapter Services, Nataly Schwartz at or 202-508-3872.

Click here to register!

HCAOA California

Encouraging Caregivers to Voice Their Opposition to AB 2455

Keep an eye on your inboxes for a message regarding how your caregivers can help our efforts to defeat AB 2455. Through this effort, caregivers will able to quickly and easily assert their concerns with the threat AB 2455 presents to their privacy.
Congressional Update

House Passes VA Foster Homes Legislation

On July 24, the House of Representatives passed legislation (H.R. 5693) that would allow the U.S. Department of Veterans Affairs (VA) to pay for veterans to live in medical foster homes as an alternative to institutional nursing homes. H.R.5693 was introduced by Rep. Clay Higgins (R-LA).
The VA provides long-term nursing home care to veterans with a qualifying service-connected disability who can’t live independently. It also allows some veterans to receive care outside of an institutional setting. Medical foster homes are private homes where a trained caregiver provides care to a small group of patients. The VA inspects the homes and can provide case management and health-care services. It isn’t authorized, however, to pay for veterans to live in medical foster homes.
Some veterans who choose to live in a medical foster home must pay for the living expenses out of pocket, while others end up in a traditional nursing home even though they’d prefer to live in a smaller private setting. The bill would authorize the VA to pay for veterans who are otherwise eligible for nursing home care to live in a medical foster home if they request it. The department would enter into contracts or agreements with homes, and veterans would agree to accept the VA’s home-based primary-care services.
The VA could pay for as many as 900 veterans to live in medical foster homes on an average daily basis. The authorization would take effect on October 1, 2019, and last for three years. More than 700 veterans in 43 states live in medical foster homes under the VA’s current program.
Congressional Corner

Rep. Clay Higgins (R-LA)

Rep. Clay Higgins, a former officer, is seen as a populist conservative. The 2016 congressional race—his first run for public office—took advantage of the popularity of the “crime stopper” videos that made him the widely known face of the St. Landry Parish sheriff’s department.
In the 2016 general election, he came in second with 26.5 percent of the vote, two points behind another Republican, Scott Angelle, an elected member of the Louisiana Public Service Commission. They were the two names on the ballot in the subsequent runoff election which Rep. Higgins won.

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