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The HCAOA Weekly is a brief update that will be distributed to HCAOA members each week. This communication complements our quarterly newsletter, The Voice, and will provide a vehicle for ensuring a regular flow of information on a more frequent basis. With ever evolving information in the home care industry, we want to ensure the lines of communication remain open and members have a source for quick, valuable news at their fingertips.
Table of Contents

Member News

Chapter News

Congressional Update

Federal Agency Corner

Member News

Registration for the 2019 HCAOA Annual Leadership Conference is Now Open!

A must-attend meeting for the home care industry, the 2019 HCAOA Annual Leadership Conference will focus on the importance of standing out among the competition as well as how to best serve your communities and embody the theme – Be An Oasis In Your Community. 

Registration is open today!

The Annual Leadership Conference is your opportunity to learn about current issues, trends, and strategies that will help your organization thrive and become more competitive by acquiring and retaining more customers. Attendees will be immersed in the latest home care innovations, business strategies, practices and methods throughout the conference and have the opportunity to learn from industry leaders.

Our educational program for this year's conference is bookended by keynote addresses from two experienced and insightful corporate leadership experts-- The opening Keynote Address will be presented by Pete Smith of SmithImpact, while Lonnie Mayne of Red Shoes Living, Inc. will offer closing remarks. 

What: 2019 HCAOA Annual Leadership Conference
When: September 22-23, 2019
Where: JW Marriott Tucson Starr Pass Resort
             3800 West Starr Pass Boulevard | Tucson, AZ 
We can't wait to see you there!
The need for mobile printing has never been greater. Now you can print full-page documents practically anywhere – from your smartphone, tablet or laptop. Learn how printing at the point of care is saving clinicians time and helping with compliance, while improving productivity patient safety. Try a full-page mobile printer for free.

2019 Caregiver of the Year Award – Nominate A Caregiver Today!

Do you have a caregiver in your company who has consistently gone above and beyond the call of duty? Have they exhibited compassion, empathy, and respect in the delivery of care to your clients and their families? Have they improved the quality of life, exemplified extraordinary commitment, acknowledged and met the needs of your clients and families? If so, the HCAOA encourages you to nominate a member of your staff to be considered for the HCAOA Caregiver of the Year Award!
HCAOA will announce the Caregiver of the Year Award during the Annual Leadership Conference with the theme, Be An Oasis In Your Community in Tucson, AZ. The award will be presented during the Annual Business Meeting during the Annual Leadership Conference. The winner will receive a cash prize of $1,000 as well as $500 towards their travel to the conference. 
The Caregiver of the Year Award is open to member companies only. Only one nomination per member company is permitted. Both the final award recipient and nominator must be available to attend the conference. Submit your nominations today!
Please review the information below on eligibility and criteria for submitting nominations.
Purpose of the Award
The 9th Annual Caregiver of the Year Award is to recognize the caregiver from a member company who demonstrates extraordinary commitment to the delivery of quality care to clients and their familiar.
Any caregiver from a member company may be nominated. However there is a limit of one nomination per company. Both the award recipient and the nominator must attend the Annual Leadership Conference in Tucson, AZ on September 22-23, 2019.
Nominees should demonstrate the following characteristics:
  • Exemplifies extraordinary commitment to clients and families while following company policies and procedures
  • Shows compassion, empathy and respect in the delivery of quality care for clients and families
  • Acknowledges and meets the unique physical, emotional and practical needs of clients and families
  • Improved the quality of life for clients and families
  • Must be a Voting member of HCAOA
Please click on the button below to nominate a caregiver today!
Nominate A Caregiver Today

Register for the 2019 HCAOA Congressional Fly-in On July 24-25

HCAOA invites you to participate in the upcoming 2019 Congressional Lobby Day scheduled for July 24-25. The program will begin on the afternoon of Wednesday, July 24. The schedule will include briefings on important federal and state issues impacting the home care industry, presentations from HCAOA staff and consultants on how to discuss home care industry concerns with members of Congress. Meetings with your elected Representative and Senators will take place the following day on Capitol Hill.
We cannot emphasize enough the value of having HCAOA members participate in this annual event. This activity is vital to our overall advocacy efforts and will assist as we work to address state and federal advocacy issues impacting the home care industry.
We will be preparing materials for you to discuss and leave with your Senators and Representatives, and will be scheduling Hill visits with lawmakers for HCAOA members.
Register HERE for the 2019 HCAOA Congressional Lobby Day!

Register Today For Our Webinar on Social Media and HIPAA 

Managing social media use and HIPAA compliance can lead to some of the most common misunderstandings healthcare providers face. Employees who aren’t properly trained on HIPAA and social media can expose your organization to HIPAA violations and costly fines!

Whether your practice is using Facebook to attract new clients, or your employees are posting about their workday on Twitter, improper use of social media can lead to major HIPAA violations. Especially now that smart phones and access to apps like Instagram and Snapchat are on the rise, more of these violations have been making the headlines than ever before.

The question becomes: How can your business use social media without violating HIPAA privacy and security requirements?

In this webinar, we outlined exactly how to protect your business by managing how your employees use social media. You’ll get concrete examples of how to create effective policies surrounding uses of phones and social media around the office, as well as real life examples of HIPAA breaches that have occurred as a result of improper social media usage.

Social Media and HIPAA Compliance: Protecting Your Practice in the Digital Age 

Date: June 25, 2019
Time: 2:00pm EST
Presented By: Liam Degnan, Compliancy Group
About the Presenter
Liam Degnan, Senior Account Manager, Compliancy Group

Liam is a Senior Account Manager at Compliancy Group. In his current role, he is responsible for advising health care decision makers help solve their HIPAA compliance needs. His background in risk management provides him with extensive knowledge in the HIPAA regulations and standards. Liam has now taken on handling HIPAA compliance for home care and hospice facilities.

Compliancy Group’s web-based compliance solution, The Guard, helps businesses address HIPAA compliance with guided, ongoing support. The Guard is the most trusted HIPAA compliance tool in the industry, and has helped thousands of clients Achieve, Illustrate, and Maintain compliance with confidence.

HCAOA Members get special pricing and, as always, no contracts or limits. Contact us today for a free tutorial and to set up an account. 

Michelle Lane Direct Line: 816-463-9281
Khali Benney Direct Line: 816-282-6607

Save 15% on the 2019 Home Care Benchmarking Study (Available now!)

Get the latest insights and trends in home care from the largest national study on private duty home care companies. The 2019 Spring Edition includes deep insights on recruitment and retention, finance, and client/caregiver experience so you can make more informed strategic decisions and drive the growth of your agency.
Use discount code HCAOA19 to save 15% on your copy of the 2019 Study—available in digital or hard copy.
Order Now
Chapter News

HCAOA Arizona

The Arizona chapter of HCAOA will be exhibiting at the World Elder Abuse Awareness Day (WEAAD) conference on June 13th. If you are attending, please stop by our table.

HCAOA California

Chapter Meetings Scheduled For Anaheim on June 25th and Foster City on June 26th

AB 2455 implementation is creating anxiety around the state as the July 1 effective date draws near. Our membership will gather in Northern and Southern California late this month to discuss the potential impact on home care providers and how providers can mitigate legal liabilities and risk when communicating with caregivers about their rights under AB 2455.

Southern California members of HCAOA will convene at the DoubleTree by Hilton Anaheim/Orange County on Tuesday, June 25th to discuss AB 2455, among other topics.

Location: DoubleTree by Hilton Anaheim/Orange County
                 100 The City Drive | Orange, CA
Date: Tuesday, June 25
Time: 9:30 a.m. Continental Breakfast and networking, 10 a.m.- noon program
Cost: $50 for members, $150 for nonmembers
Meanwhile, Northern California Members can join us on Wednesday, June 26th in at Atria At Foster Square in Foster City for a meeting to cover similar topics.

Location: Atria at Foster Square | 707 Thayer Ln | Foster City, CA
Date: Wednesday, June 26
Time: 9:30 a.m. Continental Breakfast and networking, 10 a.m.- noon program
Cost: $50 for members, $150 for nonmembers
If you have any questions please contact HCAOA at or 202-508-3870
Click here to register for either session.

California DSS Holds Webinar on Opt-Out for AB 2455

Last week the California Department of Social Services (DSS) held a webinar providing preliminary information on how home care aides can opt out of sharing their information. If you missed the webinar, you can access the slides HERE. During the webinar DSS staff showed attendees updates on the Department’s implementation plans for AB 2455, and a current draft of the process for home care aides (HCA) to opt-out of sharing their information. DSS clarified that AB 2455 impacts only the HCAs who register or renew after July 1, 2019. DSS added a step to the registration process where the HCA can indicate if they want to opt-out of having their personal information shared. The HCA will have the ability to update their opt-out preference by using a PIN issued by DSS. HCAOA will have a webpage dedicated to AB 2455 and an explanation of how the law impacts HCAs.

HCAOA Connecticut

Budget Includes Ban on Non-Compete Agreements in Home Care

As we previously reported, the legislature has approved the state budget, House Bill 7424, which prohibits, in sec. 305, home care providers from enforcing covenants not to compete in employment agreements with caregiver staff members.

HCAOA Connecticut has opposed the proposed ban the past two years, after it was first introduced in a bill to implement human services programs, and in House Bill 7164 in the recently concluded legislative session. The provision adopted in the state budget is identical to the language in this year’s human services implementer.

HCAOA Connecticut testified against HB 7164, vigorously opposing the measure, and met with lawmakers, the Governor’s staff and the Department of Social Services to express our concerns. We have argued that a ban on non-compete provisions would fundamentally alter your business and the provision of home care services if it were to become law. It would leave home care providers without recourse to assure they retain a skilled workforce needed to service clients with the stability they need and deserve.

Many members have stepped up and contacted their legislators to oppose the ban and HCAOA Connecticut continues to oppose it. Indeed, we have submitted a letter asking the Governor to veto the measure.

After conferring with legislative leaders and staff in the Governor’s office and administration, HCAOA Connecticut’s strategy has been to support our members to work through the legislative process to impact this proposal. Our letter to Governor Lamont is a culmination of our collective advocacy efforts to oppose this provision that has the potential to have very negative consequences for the home care industry in Connecticut.

Thank you again for your efforts!
HCAOA Connecticut Presents a Summer Program
How to counter new policies affecting the home care industry: A discussion with state lawmakers
The home care industry in Connecticut has been confronted with a number of significant public policy challenges recently. In the current legislative session, the General Assembly is considering a bill that would establish a caregiver directory and require home care companies to submit to the state personal information about caregivers, updated quarterly, annual cost reports and audited financial statements, and pay for annual training. Another bill, introduced for the second time, would ban non-compete agreements in home care. Yet another bill would require home care companies to provide certain home care workers with advance written termination notice and severance pay. A paid family and medical leave program and an increase in minimum hourly wage are expected to be approved. These follow a contract approved last year between the state and personal care attendants increasing minimum wage and providing workers’ compensation benefits.
Date: Wed., June 26, 2019
Time: 11:30am - 1:30pm
Location: Eli’s on Whitney | 2392 Whitney Avenue | Hamden, Conn.
This program will explore reasons for the policies, discuss what the home care industry can do to counteract them, and how owners can engage caregivers and educate policy makers and the public about what non-medical, employer-based home care does for seniors, workers, the state and the economy.
Please join your industry colleagues so you can:
  • hear from key lawmakers about policies affecting your business
  • learn how to participate in public policy
  • network with your peers
  • remain informed
  • stay competitive in this growing sector of the economy
Click HERE to register.

HCAOA Florida

Save the date for HCAOA Florida’s Annual Chapter meeting, to be held on August 15. Ruby Grantham, Acting Manager of The Laboratory and In-Home Services Unit, is confirmed to speak at the meeting. The Laboratory and In-Home Services Unit oversees the licensure and regulation of providers that offer laboratory and home health services.
Date/time: Thursday, August 15 at 1pm to 4pm
Location: Embassy Suites by Hilton Orlando Airport
                 5835 TG Lee Boulevard, Orlando FL 32822

A registration link will be provided soon.

HCAOA Georgia


It’s Not Too Late to Register for the HCAOA Georgia Chapter Meeting

We look forward to seeing you at the Georgian Terrace in Atlanta tomorrow for the HCAOA Georgia Chapter meeting. In addition to the opportunity to network with your colleagues in the home care industry, you'll gain insights from an array of the entire scope of home care stakeholders. The invited speakers include:
  • Georgia Department of Labor Commissioner Mark Butler
  • Rep. Jesse Petrae
  • HCAOA National Lobbyist Patrick Cooney
  • HCAOA Georgia Lobbyist Rusty Paul
  • HCAOA Board Chapter Liaison Martin Miller
  • HFRD Private Homecare Program Director Lashika Floyd, RN.
Date/Time: Thursday, June 13, 10am - 1pm
Location: Georgian Terrace Hotel
                 659 Peachtree Street NE | Atlanta, GA 30308
Click HERE to register.

HCAOA Illinois

HCAOA Illinois is hosting its next regular meeting on Tuesday, June 18.
Date: Tuesday, June 18
Time: 9:30am - 11:00am Central
Location: Wilder Mansion, 211 S. Prospect Avenue, Elmhurst, IL 60126
Cost: Free for chapter members, register here


Please join your fellow HCAOA Ohio members and home care providers from around the state for a virtual chapter meeting via teleconference. We will be discussing the chapter lobby day and chapter next steps. We will also be forming sub-committees within the chapter related to advocacy and membership. If you have any interest in assisting Chapter Leadership please contact Nataly Schwartz at

Date/time: Wednesday, June 26 at 2pm

Please register HERE.
A link with information on how to join the meeting virtually will be sent upon registering.

HCAOA South Carolina

The South Carolina Chapter of HCAOA has been working hard to represent the voice of home care in the state. A Legislative Committee has been formed and is working together with chapter lobbyist, Wanda Crotwell of McDaniel & Associates to address regulatory and legislative issues important to home care providers. The Committee will be meeting next month to review current Department of Health and Environmental Control (DHEC) regulations. The next chapter meeting will be held later this summer and will include an update from the Chapter Legislative Committee.
Congressional Update

Veterans Community Care Program

On June 5, 2019, the Department of Veterans Affairs (VA) adopted as final a proposed rule amending its regulations that govern VA health care. This final rule implements portions of the VA Maintaining Internal Systems and Strengthening Integrated Outside Networks Act of 2018 (MISSION Act), which both ends the Veterans Choice Program and establishes a new Veterans Community Care Program. This rule is effective on June 6, 2019.

"The changes not only improve our ability to provide the health care Veterans need, but also when and where they need it," said VA Secretary Robert Wilkie. "It will also put Veterans at the center of their care and offer options, including expanded telehealth and urgent care, so they can find the balance in the system that is right for them."

Under the new Veterans Community Care Program,Veterans can work with their VA health care provider or other VA staff to see if they are eligible to receive community care based on new criteria. Eligibility for community care does not require a Veteran to receive that care in the community; Veterans can still choose to have VA provide their care.

Veterans Care Agreements

On May 14, 2019, the Department of Veterans Affairs (VA) issued an interim final regulation amending its medical regulations to implement its authority to furnish necessary care to covered individuals through certain agreements.
Section 102 of the MISSION Act of 2018 authorizes VA to enter into agreements to furnish required care and services when such care and services are not feasibly available to certain individuals through a VA facility, a contract, or a sharing agreement. This interim final rule establishes the parameters of those agreements, to include: Establishing a certification process for providers who will furnish such care or services; establishing a methodology by which rates will be calculated for payment of care or services under an agreement; and establishing an administrative process for adjudicating disputes arising under or related to such agreements, including those pertaining to claims for payment for care or services provided under an agreement. This rule is effective on May 14, 2019. Comments must be received on or before July 15, 2019. HCAOA is reviewing the rule to see if it will make comments.

House Committee on Education and Labor Moves Workplace Bills Forward

A bipartisan group of lawmakers June 11 moved forward legislation that would make it easier for workers to prove age and disability discrimination claims in court.
The bill, known as the Protecting Older Workers Against Discrimination Act (H.R. 1230, S. 485), would lower a bar that currently requires workers to show that discrimination or retaliation was the reason behind an employer’s decision to fire, demote, or take other adverse actions against them.
The House Education and Labor Committee approved the bill on a 27-18 vote, though it wasn’t immediately known when it would proceed to the House floor for a full vote. Committee Chairman Rep. Bobby Scott (D-Va.) sponsored the House version of the bill, which is currently cosponsored by 18 Democrats and nine Republicans. Glenn Grothman (Wis.) and Elise Stefanik (N.Y.) were the only two Republicans on the panel to vote in favor of the bill.
The legislation aims to alter U.S. Supreme Court decisions that raised the evidentiary threshold for workers trying to prove certain kinds of bias or retaliation. Currently, workers must prove that discrimination was the “but-for” cause of a termination or other adverse decision—meaning that the action wouldn’t have occurred absent the bias—for claims under the Age Discrimination in Employment Act and the Americans with Disabilities Act. That standard also applies to retaliation claims under Title VII of the 1964 Civil Rights Act. Other civil rights laws have been interpreted by courts to allow discrimination to be one “motivating factor” for an adverse action.
The bill “aligns the burden of proof with standards applied to discrimination cases based on sex, race, religion, and national origin,” Scott said in his opening statement.
Federal Agency Corner

The Honorable Robert Wilkie, Secretary

Veterans Affairs

The Honorable Robert Wilkie was nominated by President Trump to serve as the tenth Secretary of Veterans Affairs. He was confirmed by the United States Senate on July 23, 2018, and sworn in on July 30, 2018. Mr. Wilkie previously served as the acting Secretary of VA from March 28 to May 29, 2018.

Before confirmation as VA Secretary, Mr. Wilkie served Secretary James Mattis as his Under Secretary of Defense for Personnel and Readiness—the principal advisor to the Secretary and Deputy Secretary of Defense for Total Force Management as it relates to readiness, National Guard and Reserve component affairs, health affairs, training, and personnel requirements and management, including equal opportunity, morale, welfare, recreation, and the quality of life for military families.

The son of an Army artillery commander, Mr. Wilkie spent his youth at Fort Bragg. Today, he is a colonel in the United States Air Force Reserve assigned to the Office of the Chief of Staff. Before joining the Air Force, he served in the United States Navy Reserve with the Joint Forces Intelligence Command, Naval Special Warfare Group Two, and the Office of Naval Intelligence.

Mr. Wilkie has more than 20 years of federal service at the national and international levels. During the George W. Bush Administration, Mr. Wilkie served both Donald Rumsfeld and Robert Gates as Assistant Secretary of Defense from 2005–2009, and he was the youngest senior leader in the Department. Mr. Wilkie was Special Assistant to the President for National Security Affairs and a senior director of the National Security Council under Dr. Condoleezza Rice. He also has extensive experience in the United States Congress, including recent service as Senior Advisor to Senator Thom Tillis and service as Counsel and Advisor on International Security Affairs to the Majority Leader of the United States Senate, the Honorable Trent Lott. Mr. Wilkie shepherded the Senate confirmation process for James Mattis, Robert Gates, and Admiral Mike Mullen (CJCS), and he was responsible for the preparation of General David Petraeus and Ambassador Ryan Crocker for their multiple appearances before the Congress in defense of the Iraqi Surge.

Mr. Wilkie was Vice President for Strategic Programs for CH2M HILL, one of the world’s largest engineering and program management firms, where for five years he held program management and advisory assignments as diverse as the London 2012 Summer Olympics and the reform and reorganization of the United Kingdom Ministry of Defense Supply and Logistics System (DE&S).

Mr. Wilkie holds an Honors degree from Wake Forest University, a Juris Doctor from Loyola University College of Law in New Orleans, a Master of Laws in International and Comparative Law from Georgetown University, and a Masters in Strategic Studies from the United States Army War College. A graduate of the College of Naval Command and Staff, Air Command and Staff College, the United States Army War College, and the Joint Forces Staff College, Mr. Wilkie has published articles in the Naval War College Review, Parameters, Armed Forces Journal International, Air and Space Power Journal, and Proceedings. He holds personal and unit decorations, as well as the Defense Distinguished Public Service Medal, the highest non-career civilian award of the Department.

Home Care Association of America
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