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The HCAOA Weekly is a brief update that will be distributed to HCAOA members each week. This communication complements our quarterly newsletter, The Voice, and will provide a vehicle for ensuring a regular flow of information on a more frequent basis. With ever evolving information in the home care industry, we want to ensure the lines of communication remain open and members have a source for quick, valuable news at their fingertips.
Table of Contents

Member News

Chapter News

Congressional Update

Congressional Corner

Member News

HCAOA Confirms Opening and Closing Keynote Speakers for Annual Leadership Conference!

HCAOA is delighted to announce that two Keynote Speakers will address attendees to open and close the 2019 Annual Leadership Conference. The opening Keynote Address will be presented by Pete Smith of SmithImpact, while Lonnie Mayne of Red Shoes Living, Inc. will offer closing remarks. Both Pete and Lonnie have a wealth of corporate leadership insight and experience that will greatly enhance our conference program.

Please stay tuned for more information to be released soon in the Conference Brochure. Registration will be going live soon! 
About the Speakers
Pete Smith, SmithImpact
Pete Smith is an international speaker and trainer in the fields of leadership, management, personal growth and development. His energetic, witty, and conversational style is complemented by his ability to provide practical takeaways that actually work, all while having a little fun in the process.
He is the author of Dare to Matter, the #1 Best Seller in the Human Resources and Personnel Management category #2 Best Seller in the Business Motivation and Self-Improvement category.
Taking his experiences as a successful leader and manager, Pete is routinely asked to work with leaders, managers and employees, to develop people at the individual level and increase performance at the team level.
Lonnie Mayne, Red Shoes Living, Inc.
Lonnie Mayne is an internationally recognized high performance consultant and #1 rated keynote speaker. He’s also the founder and pioneer of Red Shoes Living, an award-winning philosophy and five-step framework that leadership teams are deploying organization-wide to engage employees, win the battle for top talent, create standout customer experiences, and build meaningful cultures that people get inspired to be a part of.

Lonnie spent 30+ years working with leading brands across 25 industries and was the president of InMoment, one of the largest customer experience technology companies in the world, where this team grew the company 817% in a short period of time using Red Shoes Living.

Recognized as a global authority in high performance leadership training with a passion for inspiring others to stand out in how they work and live, Lonnie presented at the prestigious British Citizen Awards held at the Palace of Westminster hosted by Lord Dholakia. He also leads the Spartan-X leadership series and is a founding patron of the American Citizen Award, which recognizes everyday heroes.

Creative Housing Solutions for Home Care Recipients

Housing and health are interconnected, and they are major contributors to quality of life for home care recipients. Proximity, accessibility, security and affordability all play roles in where we live, and there are plenty of housing type options out there. One new solution with the potential to gain fans among home care is homesharing, where a homeowner rents space in their home to a compatible housemate. Many older adults are using homesharing as a cost-effective way to age in place with like-minded seniors. 
Silvernest is an online homesharing platform that helps compatible homeowners and renters find each other, message securely and even complete background checks. After finding their match, Silvernest members also get access to tools like a rent calculator, lease creator, rent direct deposit and more. When paired with a trusted in-home services provider, folks can stay in their homes longer, and the average homesharing rent income of $750/month can be put toward support services and other expenses. When a customer brings a housemate into their home, it also creates an opportunity to increase revenue and efficiency by providing care to two people. HCAOA members can learn more at

Travel With Every Attendee Throughout the HCAOA Annual Leadership Conference & Beyond By Sponsoring A Hydroflask For Every Attendee!

Comprising nearly 3,000 business owners representing communities across the country, HCAOA members represent millions of dollars in purchasing power. If you are a company that serves the home care market, you don't want to miss the opportunity to interact directly with company decision makers at an event that is guaranteed to attract top leaders from across the industry. 
Are you looking for a different opportunity to market your product or services? Look no further! Your brand will travel with every attendee throughout the conference and the JW Marriott Tucson Starr Pass Resort when you sponsor a double-wall stainless steel 20 oz hyrdoflask bottle. The bottle is vacuum-insulated to maintain both hot and cold beverage temperatures for hours, and features a lid loop so attendees can attach it to their backpack for easy hands-free carry. This item will be a perfect addition to attendee experience at the Annual Leadership Conference as it will travel with them to the pool, golf course, hiking and spa.
In addition to the branded hydroflask, the sponsor will also receive:
  • One (1) Quarter page ad in conference program
  • One (1) Registration bag insert
To learn more about exhibit and sponsorship opportunities, please see the 2019 Annual Leadership Conference Sponsorship Prospectus.
Thank You to our current 2019 Annual Leadership Conference exhibitors and sponsors.
We look forward to seeing you in Tucson, AZ this fall!

2019 Caregiver Of the Year Award – Nominate A Caregiver Today!

Do you have a caregiver in your company who has consistently gone above and beyond the call of duty? Have they exhibited compassion, empathy, and respect in the delivery of care to your clients and their families? Have they improved the quality of life, exemplified extraordinary commitment, acknowledged and met the needs of your clients and families? If so, the HCAOA encourages you to nominate a member of your staff to be considered for the HCAOA Caregiver of the Year Award!
HCAOA will announce the Caregiver of the Year Award during the Annual Leadership Conference with the theme, Be An Oasis In Your Community in Tucson, AZ. The award will be presented during the Annual Business Meeting during the Annual Leadership Conference. The winner will receive a cash prize of $1,000 as well as $500 towards their travel to the conference. 
The Caregiver of the Year Award is open to member companies only. Only one nomination per member company is permitted. Both the final award recipient and nominator must be available to attend the conference. Submit your nominations today!
Please review the information below on eligibility and criteria for submitting nominations.
Purpose of the Award
The 9th Annual Caregiver of the Year Award is to recognize the caregiver from a member company who demonstrates extraordinary commitment to the delivery of quality care to clients and their familiar.
Any caregiver from a member company may be nominated. However there is a limit of one nomination per company. Both the award recipient and the nominator must attend the Annual Leadership Conference in Tucson, AZ on September 22-23, 2019.
Nominees should demonstrate the following characteristics:
  • Exemplifies extraordinary commitment to clients and families while following company policies and procedures
  • Shows compassion, empathy and respect in the delivery of quality care for clients and families
  • Acknowledges and meets the unique physical, emotional and practical needs of clients and families
  • Improved the quality of life for clients and families
  • Must be a Voting member of HCAOA
Please click on the button below to nominate a caregiver today!
Nominate A Caregiver Today
HCAOA Members get special pricing and, as always, no contracts or limits. Contact us today for a free tutorial and to set up an account. 

Michelle Lane Direct Line: 816-463-9281
Khali Benney Direct Line: 816-282-6607

Register for the 2019 HCAOA Congressional Fly-in On July 24-25

HCAOA invites you to participate in the upcoming 2019 Congressional Lobby Day scheduled for July 24-25. The program will begin on the afternoon of Wednesday, July 24. The schedule will include briefings on important federal and state issues impacting the home care industry, presentations from HCAOA staff and consultants on how to discuss home care industry concerns with members of Congress. Meetings with your elected Representative and Senators will take place the following day on Capitol Hill.
We cannot emphasize enough the value of having HCAOA members participate in this annual event. This activity is vital to our overall advocacy efforts and will assist as we work to address state and federal advocacy issues impacting the home care industry.
We will be preparing materials for you to discuss and leave with your Senators and Representatives, and will provide guidance to assist HCAOA members with scheduling Hill visits with lawmakers.
Register HERE for the 2019 HCAOA Congressional Lobby Day!

Register Today For Our Webinar on Social Media and HIPAA 

Managing social media use and HIPAA compliance can lead to some of the most common misunderstandings healthcare providers face. Employees who aren’t properly trained on HIPAA and social media can expose your organization to HIPAA violations and costly fines!

Whether your practice is using Facebook to attract new clients, or your employees are posting about their workday on Twitter, improper use of social media can lead to major HIPAA violations. Especially now that smart phones and access to apps like Instagram and Snapchat are on the rise, more of these violations have been making the headlines than ever before.

The question becomes: How can your business use social media without violating HIPAA privacy and security requirements?

In this webinar, we outlined exactly how to protect your business by managing how your employees use social media. You’ll get concrete examples of how to create effective policies surrounding uses of phones and social media around the office, as well as real life examples of HIPAA breaches that have occurred as a result of improper social media usage.

Social Media and HIPAA Compliance: Protecting Your Practice in the Digital Age 

Date: June 25, 2019
Time: 2:00pm EST
Presented By: Liam Degnan, Compliancy Group
About the Presenter
Liam Degnan, Senior Account Manager, Compliancy Group

Liam is a Senior Account Manager at Compliancy Group. In his current role, he is responsible for advising health care decision makers help solve their HIPAA compliance needs. His background in risk management provides him with extensive knowledge in the HIPAA regulations and standards. Liam has now taken on handling HIPAA compliance for home care and hospice facilities.

Compliancy Group’s web-based compliance solution, The Guard, helps businesses address HIPAA compliance with guided, ongoing support. The Guard is the most trusted HIPAA compliance tool in the industry, and has helped thousands of clients Achieve, Illustrate, and Maintain compliance with confidence.

The need for mobile printing has never been greater. Now you can print full-page documents practically anywhere – from your smartphone, tablet or laptop. Learn how printing at the point of care is saving clinicians time and helping with compliance, while improving productivity patient safety. Try a full-page mobile printer for free.

Save 15% on the 2019 Home Care Benchmarking Study (Available now!)

Get the latest insights and trends in home care from the largest national study on private duty home care agencies. The 2019 Spring Edition includes deep insights on recruitment and retention, finance, and client/caregiver experience so you can make more informed strategic decisions and drive the growth of your agency.
Use discount code HCAOA19 to save 15% on your copy of the 2019 Study—available in digital or hard copy.
Order Now
Chapter News

HCAOA Arizona

The Arizona chapter of HCAOA will be exhibiting at the World Elder Abuse Awareness Day (WEAAD) conference on June 13th. If you are attending, please stop by our table.

HCAOA California

Learn About the AB 2455 Caregiver Opt-Out Process from the California Department of Social Services This Thursday
AB 2455, a law that will require the California Department of Social Services (DSS) to provide labor organizations with the names and personal contact information of home care aides, is scheduled to go into effect on July 1, 2019. DSS is hosting a Webinar on Thursday that will discuss the implementation process for AB 2455, and how home care aides can opt out of sharing their information.
Over the course of the rest of the month of June, DSS will be required to implement administrative procedures to meet the conditions specified by AB 2455, including updating the registration process to provide notice that home care aide (HCA) personal information may be disclosed, that the HCA has a right to opt-out, and instructions on the opt-out process.
Date: June 6, 2019
Time: 10:00 AM Pacific Time
Save The Date: Southern California Chapter Meeting
Southern California members of HCAOA will convene in Anaheim on June 24th to discuss AB 2455, among other topics. Watch your inbox for more information.

HCAOA Connecticut

Budget Includes Ban on Noncompete Agreements in Home Care

After five months, thousands of bills, and hundreds of public hearings and committee meetings, the 2019 regular legislative session adjourns tonight at midnight.

Highlights of the session (or, depending on your perspective, lowlights) include an increase in minimum hourly wage to $15 over 4 and 1/2 years, a paid family and medical leave program, changes to the pass-through entity tax, repeal of the business entity tax, and higher fees and taxes for small businesses.

While HCAOA Connecticut will update members in more detail as it becomes available, the state budget approved this week that the Governor is expected to sign, House Bill 7424, includes a ban on non-compete agreements in home care – despite HCAOA Connecticut’s and individual members’ vigorous efforts to oppose it. Additionally, the budget authorizes funds to increase wages of employees of private providers to the state as a result of the minimum wage increase.

As of this writing, Senate Bill 1051, which establishes a registry of home care workers and was pending in the Senate, and House Bill 6931, which would impose substantial burdens on home care providers to accommodate one class of (domestic) workers and was pending in the House, were not expected to pass. Thank you to all HCAOA Connecticut members who contacted their legislators expressing concerns about all of the legislation adversely affecting the home care industry this session.

HCAOA Connecticut members can learn more about these bills and other policies and continue to educate lawmakers about their business and the value of home care and how to counter the attacks on the industry at a program scheduled for June 26, 2019, at Eli’s on Whitney in Hamden. Full information on that event follows this story.

In the meantime, the state Departments of Consumer Protection and Public Health have begun a compliance review of registered homemaker-companion agencies to determine if any marketing materials include reference to services that only licensed home care agencies may perform. HCAOA Connecticut reminds members of the importance of complying with the registration and other requirements of state law concerning homemaker-companion agencies.

HCAOA Connecticut Presents a Summer Program
How to counter new policies affecting the home care industry: A discussion with state lawmakers
The home care industry in Connecticut has been confronted with a number of significant public policy challenges recently. In the current legislative session, the General Assembly is considering a bill that would establish a caregiver directory and require home care agencies to submit to the state personal information about caregivers, updated quarterly, annual cost reports and audited financial statements, and pay for annual training. Another bill, introduced for the second time, would ban non-compete agreements in home care. Yet another bill would require home care agencies to provide certain home care workers with advance written termination notice and severance pay. A paid family and medical leave program and an increase in minimum hourly wage are expected to be approved. These follow a contract approved last year between the state and personal care attendants increasing minimum wage and providing workers’ compensation benefits.
Invited speakers:
  • Rep. Jay Case (R-Winchester), Ranking Member, Human Services Committee
  • Rep. Michelle Cook (D-Torrington), Deputy Speaker
  • Rep. Jillian Gilchrest (D-West Hartford)
  • Rep. Themis Klarides (R-Derby), House Republican Leader
  • Sen. George S. Logan (R-Ansonia), Assistant Senate Republican Leader
  • Rep. Robyn Porter (D-Hamden), Co-Chairman, Labor Committee
Date: Wed., June 26, 2019
Time: 11:30am - 1:30pm
Location: Eli’s on Whitney | 2392 Whitney Avenue | Hamden, Conn.
This program will explore reasons for the policies, discuss what the home care industry can do to counteract them, and how owners can engage caregivers and educate policy makers and the public about what non-medical, employer-based home care does for seniors, workers, the state and the economy.
Please join your industry colleagues so you can:
  • hear from key lawmakers about policies affecting your business
  • learn how to participate in public policy
  • network with your peers
  • remain informed
  • stay competitive in this growing sector of the economy
Click HERE to register

 HCAOA Florida

Save the date for HCAOA Florida’s Annual Chapter meeting, to be held on August 15. Ruby Grantham, Acting Manager of The Laboratory and In-Home Services Unit, is confirmed to speak at the meeting. The Laboratory and In-Home Services Unit oversees the licensure and regulation of providers that offer laboratory and home health services.
Date/time: Thursday, August 15 at 1pm to 4pm
Location: Embassy Suites by Hilton Orlando Airport
                 5835 TG Lee Boulevard, Orlando FL 32822

A registration link will be provided soon.

HCAOA Illinois

HCAOA Illinois is hosting its next regular meeting on Tuesday, June 18.
Date: Tuesday, June 18
Time: 9:30am - 11:00am Central
Location: Wilder Mansion, 211 S. Prospect Avenue, Elmhurst, IL 60126
Cost: Free for chapter members, register here


The Ohio Chapter of HCAOA will hold its next chapter meeting on June 26 at 2pm via teleconference. More information to follow soon.

HCAOA Virginia

Complete Your Chapter Survey by June 7
As a follow up to the chapter’s May 15 meeting, we are asking members to complete this survey by Friday, June 7. We need your input to help make HCAOA Virginia a strong voice for home care providers in the Commonwealth.
Congressional Update

House Starts Moving Immigration Legislation

HCAOA is monitoring immigration legislation as it may have an impact on the home care workforce. On June 4, 2019, despite a veto threat from President Trump, House Democrats passed a bill that would provide a pathway to citizenship for an estimated 2 million undocumented immigrants whose parents brought them to the United States as children. The measure is not likely to succeed in the GOP-led Senate. Just seven Republicans voted to support the bill, while all 187 "no" votes came from Republicans.
The measure, dubbed the Dream and Promise Act, would protect the "Dreamers" -- like those protected by the Obama-era Deferred Action for Childhood Arrivals (DACA) program -- from deportation and provide them a pathway for citizenship should they meet certain criteria.
The proposal would also offer legal status to an estimated 400,000 people given Temporary Protected Status -- mainly from Central America, Africa and the Middle East -- which have been engulfed in wars, civil conflict and natural disasters.
The bill is supported by immigration, liberal and labor groups, including the AFL-CIO and the U.S. Chamber of Commerce. Supporters have said it would promote economic growth.

Wage-Hour Enforcement Under Labor Department Watchdog Probe

Bloomberg reported today that the federal government’s enforcement of minimum wage, overtime, and family leave laws is getting a closer look from the Labor Department’s internal watchdog.
The DOL Inspector General Scott Dahl launched an audit of the Wage and Hour Division’s enforcement efforts on June 4, according to a notice on the OIG website. The probe begins a few weeks after the division welcomed Cheryl Stanton, a former management lawyer and South Carolina employment agency official, as the agency’s first Senate-confirmed administrator since President Trump took office.
It’s unclear if the OIG audit is part of a routine review or stems from an internal or outside complaint into how the agency policies workplaces for wage violations. The division is fresh off collecting a record-high $300 million in back pay for workers in fiscal year 2018, according to agency figures.
“Our audit will focus on how WHD leverages its tools and resources to ensure employers’ compliance with labor laws,” the OIG wrote in a memo to Stanton.
The agency has taken steps to alter the Obama administration’s enforcement priorities by creating a pilot program to allow employers to self-report wage violations in exchange for reduced penalties. The state of New York successfully sued the WHD under the Freedom of Information Act to turn over the program’s records, including the names of participating employers.
Congressional Corner

Rep. Ken Buck (R-CO)

Ken Buck is a former prosecutor who indicts his own party just as strongly as he criticizes Democrats for inaction on whittling down the federal debt.
He currently serves as the Ranking Member of the House Judiciary Committee’s Subcommittee on Immigration and Citizenship.

A native of Ossining, New York, Buck and his two brothers have some roots in the West -- their grandfather had a shoe repair shop in Greeley, Colorado in the 1930s. Beginning at age 12, Buck worked on his aunt and uncle’s ranch in Wyoming, where he spent most summers and learned how to stack hay.
Buck worked his way through high school, college and law school as a janitor, truck driver, furniture mover and ranch hand. He coached high school football while finishing law school, according to his campaign website.
He’s been quoted as saying that his Princeton undergraduate degree had more currency with his lawyer father than with people in Colorado. While at Princeton, Buck played football for the Tigers, earning all-Ivy League honors as a punter in 1980.
After graduating from the University of Wyoming law school, Buck was hired by the state’s congressman at the time, Dick Cheney, to work on the Iran-contra investigation. Buck remained in Washington as a Justice Department prosecutor before transferring to Colorado, where he became chief of the criminal division in the U.S. Attorney’s office there.
In 2004, he ran for Weld County district attorney and held that position for a decade. Buck ran for the Senate in 2010 and defeated former lieutenant governor Jane Norton in the Republican primary with help from Tea Party groups. Buck made headlines in that campaign by backing an initiative to give legal rights to a fertilized egg. He drew more attention with an appearance on NBC’s "Meet the Press," in which he talked about homosexuality being a choice. Buck lost to Democratic incumbent Michael Bennet in the general election by fewer than 2 percentage points.
Buck was preparing to challenge Democratic Sen. Mark Udall in 2014 when Rep. Cory Gardner announced that he was vying for the seat. Buck yielded to Gardner and instead decided to run for Gardner’s 4th Congressional District seat. Both were elected: Buck won the heavily Republican district with 65 percent of the vote.

Home Care Association of America
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