Dear colleagues
 
The 2020 NHS Staff Survey results have been published today. I wanted to share with you as soon as possible our initial reflections on what you have told us about working at DCHS.
 
First of all, we would like to start by saying a huge thank you to everyone who completed our annual staff survey last year. The NHS has never before experienced a year like this one and all those involved in the NHS Staff Survey are very aware that 2020 has not been “business as usual” for the NHS workforce. However, it remains vital this year that we accurately measure and understand the experience of working in the NHS and the impact that the Covid-19 pandemic has had on staff experience.
 
Two thirds of our colleagues took part in the most recent survey, which is even better than our previous year. I am pleased to say that, despite the survey taking place during a challenging time, there is much to celebrate about what you have said about being part of DCHS.
 
The infographic below shows you how we scored and for each theme compares our results to our benchmark group of all fellow Community Trusts and last year’s results. Please click on the image below to enlarge it. If you would like to read more, the full summary report can be found on My DCHS here.

In the two key Staff Friends and Family Test (FFT) measures you have told us we have continued to improve.
 
We are now rated as the best Trust within our benchmarking group for the question: "If a friend or relative needed treatment I would be happy with the standard of care provided by this organisation" – with 87% of colleagues positively agreeing, which is so pleasing as this is what we are all about.
 
It is also great to see a further 4% improvement on high performance for our other FFT measure: "I would recommend DCHS as a place to work" – with three quarters of colleagues positively agreeing.  
 
We have seen further improvement in the scores in 5 out of the 10 themes compared to 2019, with 4 remaining the same as the previous year. In 7 out of the 10 themes we continue to be in the top half, when benchmarking against the 14 other Community Trusts for the 2020 NHS Staff Survey, with 2 of our themes scoring as one of the best Trust's in this group – Equality, diversity & inclusion and Morale.
 
Together with my Trust Board colleagues, we are fully committed to continuing to improve the experience of everyone working for DCHS. Over the next month we will be further analysing the results, triangulating the feedback with the free text comments we receive from the survey and engaging with teams. This will help us determine our areas of focus for the coming year.
 
Look out for opportunities to get involved in that work in the coming weeks. If you have any immediate thoughts please contact the Organisational Effectiveness Team at: DCHST.Engagement@nhs.net.
 
Thank you again to everyone who took part in the survey.
 
Best wishes
Darren
 
Darren Tidmarsh and the Executive Team
Director of People Services and Organisational Effectiveness
 

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Derbyshire Community Health Service · Ash Green Specialist Learning Disability Service · Chesterfield, Derbyshire S42 7JE · United Kingdom