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Dear Sharon Tan:

As part of the Higher Learning Commission’s (HLC) commitment to increasing transparency of its accreditation process, HLC is introducing a new Mark of Affiliation system and asking institutions to provide an ombudsperson contact for student inquiries. This message provides instructions for institutions to implement these changes.

Mark of Affiliation

HLC-affiliated institutions are required to display the Mark of Affiliation on their websites to indicate their current accreditation status with HLC (Obligation of Affiliation #9). The Mark is linked to the institution’s Statement of Accreditation Status on HLC's website, where visitors may verify and gain more information about the accreditation relationship.

HLC is replacing the platform that institutions use for installing the Mark on their websites. The new system, utilizing an external provider, allows HLC to verify that only accredited institutions are displaying the Mark. The HTML code needed to post the new Mark to your institution’s website is available in the implementation guide.

As the new system is phased in, HLC asks that your institution have the new Mark of Affiliation in place by October 31, 2015. The legacy system will be turned off after that date.

At this time, please also verify the contact information listed for HLC on your institution’s website. HLC’s name and contact information should read:

230 South LaSalle Street, Suite 7-500
Chicago, IL 60604

Thank you for your cooperation in implementing the new Mark of Affiliation. If you have questions, please call or email John Hausaman at 800.621.7440, ext. 126, or

Ombudsperson Contact

HLC often receives inquiries from students and other institutional stakeholders regarding issues that are not necessarily matters of accreditation, such as transcript release, financial aid, employment matters or grade disputes. In an effort to connect students and others at the institution to an appropriate contact, HLC is requesting that institutions provide a contact for such inquiries. It is not mandatory that a contact person be provided, but it will help HLC direct these matters to an appropriate person at your institution should it be necessary. The contact information can be supplied using this online form.

Higher Learning Commission