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Table Ordering
Be Ready to Re-Open on the 4th July


Today announcements in parliament means we can all finally re-open in England on the 4th July and we're delighted to say that at Goodtill we have ALL the tools you need to open in a social distance friendly manner.
 
We visited one of our customers, ACanteen and spoke to owner Emma about how they are using Goodtill tools already for takeaways and to prepare for re-opening. The tools include an online ordering platform, table ordering and their very own custom app. Emma helpfully explains more in the video below.
 
Watch the Goodtill and Acanteen video

Table Ordering

Goodeats
On Table // Collection // Delivery // To Room 

The Goodeats platform is more versatile than ever.   It's really useful to help maintain and promote social distancing in the short term, but in the long term will help you increase order volumes, increase spend per head and allow you complete flexibility of your in-store menus in real time.

If you have already set up your Goodeats stores we can get it ready for table ordering in minutes!
 

How it can benefit your business

  • Customers can order at table or anywhere in your venue for collection or drop off
  • Customers scan a QR code with their camera, no need for any downloads 
  • Customise for each location
  • Custom menus can be adjusted in real time
  • Paying takes seconds via card or apple pay
  • Orders are sent straight to your EPOS complete with a drop off or collection point
  • Sophisticated management system with greater control
  • Coupon, voucher, promotion, loyalty and stock control -  all in one place
  • Flexible fulfilment slots with order capacity -  never get too many orders at once
  • Flexible service fee and tips feature
  • Sophisticated and slick pre-ordering
  • Go further with our integrated loyalty app, customised for your store
  • Free set up
  • Transparent and fair fees: 
Transaction rate for in-store ordering is 2.4% + 20p for existing EPOS Customers (normally 2.7% + 20p) and 5% for Click & Collect and Delivery via Goodeats. This includes all card transactions fees, including charges for refund charges.  Contact us for high volume rates.

 A note regarding transaction rates. 

Platforms such as Goodeats which process mobile payments on a mobile device requires an e-commerce transaction type.  It is not possible to use traditional merchant services within the Goodeats platform as they do not offer e-commerce payments.  E-commerce payments require higher level of security and compliance (like post code matches) compared to in person card payments and the wholesale buy rate is significantly more a normal interchange fee. 
 

  We will pay your fees for transactions up to £1000

As a gesture of goodwill in these challenging times, we are going to waive all web ordering platform fees and even pay the Stripe transaction fees on your behalf for your first £1000 worth of transactions on Goodeats. So, no Fees for the first £1000 of transactions, including all Stripe fees (usually 5% for collection and 2.4% + 20p for instore) 
 
Video Guide to Set Up Table Ordering
Need help setting up?

Goodeats is designed to be simple to set up and edit for your needs.  However if you want advice and help with setting up to reopen in early July please get in touch soon as install slots are filling up quickly.
Login to your Back Office and setup now

As always, Goodtill Customer Support is here to help with questions or concerns via phone 0203 322 4095 and email support@thegoodtill.com.

Please take care of yourselves, your employees, your customers and your families.

The Goodtill Team 


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