Freeman successfully achieved certification to the ISO 9001 Quality Management System in December of 2015. The ISO 9001 certification is the world's highest recognition for meeting manufacturing and service standards of excellence.
ISO 9001 is a standard that helps service providers and organizations ensure that their products and services continue to meet customer satisfaction standards while striving to continually improve quality.
These Standards are based upon:
• Customer Focus
• Involvement of People
• Process Approach
• System Approach to Management
• Continual Improvement
• Factual Decision Making
• Mutually Beneficial Supplier Relationship
What does this mean for you?
ISO 9001 has allowed us to enhance our processes and the reliability of our products and services. Our continual improvement ensures successful customer satisfaction!