The biggest communication problem is that we do not listen to understand - we listen to reply.
The biggest communication problem is that we do not listen to understand - we listen to reply."

Do you have the answer before the speaker is done?
Has your attention already wandered?
Do you wonder why the conversation seems disjointed?

A friend of mine posted this quote without attribution. A brief search suggested that Stephen Covey had a similar quote in his book "The Seven Habits of Highly Effective People". Whatever the source, this certainly applies to Quality Assurance and Software Testing. The number one Skill for Software Testers is Verbal Communication (according to survey) yet many projects founder on a failure to communicate. As the quote says, we listen to formulate a reply to what is being said rather than trying to understand what is being conveyed. People do not listen throughout the project and then have to redo the work that could have been done only once rather than done incorrectly and then redone as a result. Next time you're in the middle of the conversation, think of how you're listening. 

Listening to UNDERSTAND and not simply to reply saves a lot of aggravation and rework.


2015 Courses

Are you still working on your training budget or trying to determine what would be best in Quality Assurance and Testing?  Give us a call and see what is available.  We offer a lot of flexible options to suit any schedule along with a variety of instructors.

Summer 2015

We have a had a couple of requests for a CSTE Course to be held in either Toronto or Waterloo this summer.  If you have an interest in participating, please let us know immediately.  We need a couple more people to make it worthwhile and get it scheduled.

2015 QAI LVC Courses - Online - Instructor Lead 

LVC (Live Virtual Courses) available anywhere you have a connection to the Internet!
Plan your fall training now and get certified before the end of he year.
Session 3:
September 8, 2015 - November 24, 2015
CSTE Exam Preparation Course: 11pm - 12:30pm EST. Prepare yourself for the CSTE Exam with this course covering all 10 Skill Sets and providing exam examples. Based on the 2014 STBOK.
CSQA Exam Preparation Course: 12:30pm - 2pm EST. Prepare yourself for the CSQA Exam with this course covering all 10 Skill Sets and providing exam examples. Based on the CBOK.
CAST Exam Preparation Course: 2:30pm - 3:30pm (First 6 weeks).  Prepare yourself for the CAST Exam with this course covering all 10 Skill Sets and providing exam examples. Based on the 2014 STBOK.
CMST Exam Preparation Course: 3:30pm - 4:30pm (First 6 weeks).  Prepare yourself for the CMST Exam with reading and then this course.  Based on the 2014 STBOK
EMST - Essential Methods of Software Testing -  2pm - 4pm (2pm - 5pm, first week only) (Last 6 weeks of Session 3).  Beginner and mid career testers can gain valuable information for better testing.

Visit the Training Schedule or Contact Neil Price-Jones.
Quality Assurance Solutions
Are you a Startup that wants to find out if you need Quality Assurance?  Call us for an initial consultation and we will assess the situation in light of your needs and based on extensive experience.  Start your Quality Assurance the right way.

Do you to start Quality Assurance in your existing organisation but do not know where to start or feel that it is all overwhelming.  Call us and we will create order out of chaos and set the path for the best and most cost effective implementation.  Get going down the right Software Quality Assurance path.

Identify cost reduction opportunities and improve quality assurance effectiveness and  through NVP Software Assessments.

Save money and increase results with the help for Quality Assurance and Quality Control Consulting from NVP. 

Complete projects with the help of NVP's experienced Management Solutions tailored to your company's specific needs.
Quality Assurance

Our last blog series involved  Quality Assurance for Startups.  This is the best and cheapest time to implement some initial Quality Assurance processes as discussed in the various blog posts.

Quality Assurance for Startups

Quality Assurance for Startups - Part 2
Quality Assurance for Startups - Part 3

Quality Assurance for Startups - Part 4

Strategic Partnerships 
NVP Software Solutions partners with organizations providing complementary services or products to aid in improving Quality Assurance and Quality Control activities.

The next newsletter will contain more information.


Contact us for further information. 

  September 2015 - Events, Meetings & Conferences    
KWSQA Monthly Meeting - next meeting is September 30, 2015
TASSQ Monthly Meeting - next meeting is September 29, 2015

2015 Conferences 

KWSQA - Kitchener/Waterloo - October 8 & 9 2015
Copyright © 2015 NVP Software Solutions, All rights reserved.

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