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Pieter Hall: How Delasport is keeping checks on the customer service pulse


Sound transfer of knowledge, an effective CRM solution and a streamlined team are three elements which Pieter Hall – Head of Customer Support at Delasport – highlighted as being key to ‘raising the bar’ for customer service and monitoring the pulse of B2B customers. Speaking to SBC, Hall reflected on his journey through the gambling ...

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SIS expands Watch and Bet reach via Unibet deal


Unibet customers across Australia, Europe, Ireland and the UK will now gain access to 24/7 live betting channels after SIS (Sports Information Services) signed an agreement to deliver its racing content in a Watch and Bet format. Through the partnership, SIS will supply its branded 24/7 live betting channels featuring live streams of UK and ...

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UK online gambling trends normalise following holiday’s peak uptake


The UK Gambling Commission (UKGC) has published its latest ‘market statistics report‘, as it continues to monitor gambling trends under lockdown. The Commission has published its market statistics since the beginning of the COVID-19 pandemic, tracking the UK’s gambling activity from March 2020 onwards. Publishing January and February statistics, the UKGC cites a continued decline ...

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Sportsbet.io makes sponsorship gesture for Southampton charity fixture


Pledging its support to the Saints Foundation as the main club partner of Southampton FC, Sportsbet.io has donated its shirt sponsorship of the Premier League team to its charity arm for this weekend’s clash with Burnley FC. In place of the brand’s logo, the Saints Foundation will be visible across the first team’s shirts, with ...

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Internet Vikings cements hosting position with Malta data center


Malta has become the latest ‘point of presence’ in the fast-growing global network of data centers operated by Internet Vikings, strengthening its position as a frontrunner in the field of cloud hosting for the iGaming industry. Following its most recent deployment in Singapore, Internet Vikings can now provide services to Maltese-licensed companies via the new ...

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Horse racing receives financial boost from latest DCMS relief tranche


Horse racing will receive a much needed financial boost as part of the Department of Digital, Culture, Media and Sport’s (DCMS) latest tranche of funding. As a result of the DCMS’ latest round of sports funding, horse racing will receive £21 million in loans, committed to the Horse Betting Levy Board (HBLB). This funding ‘will ...

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Tabcorp calls off CEO search as board reviews all future options


Tabcorp Holdings has postponed its search for a new Chief Executive to replace David Attenborough, as its board undertakes a strategic review related to the firm’s future options.  Updating stakeholders, Tabcorp’s board confirmed that the company had reviewed a number of ‘unsolicited approaches’ to acquire the ASX firm’s TAB wagering unit. Tabcorp’s board has deemed ...

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Svenska Spel appoints Carat Sverige to complete its agency makeover


Svenska Spel has appointed Carat Sverige to serve as its lead media planning and buying advertising agency. The appointment sees Sweden’s state-owned lottery and gaming operator complete its group-wide marketing review which begun in autumn of 2020. Carat Sverige will replace incumbent OMD, taking over the responsibilities of executing the delivery of Svenska Spel’s multi-billion ...

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Entain aims for new horizons in its journey towards gender parity


Entain Plc has declared continued strides towards achieving its group-wide gender pay parity objectives after publishing its annual ‘Everyone’s in the Game’ – gender pay gap report. The FTSE100 firm underlined its position as ‘the betting sector’s most inclusive employer’ achieving a median hourly pay gap of 7.1%, significantly lower than the UK’s national average ...

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Betting industry’s sports contribution highlighted in BGC report


A recent report commissioned by the Betting and Gaming Council (BGC) has focused on the financial contribution made by the industry to the UK’s sports sector and the wider economy. The study, conducted by Ernst & Young, highlighted the £40 million received by the English Football League (EFL) and its clubs from the industry, in ...

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SBC Digital Africa

30 - 31 March 2021

SBC Digital Africa is the 2nd edition of the largest virtual event dedicated to the African continent. To shed light on both emerging opportunities and unique challenges in the most important African markets, SBC will bring together the key industry experts and industry leaders to share their insights.

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SBC Digital Payments

29 April 2021

SBC Digital Payments will bring together fintech’s leading minds, operator decision makers and experts on the intricacies of payments in the betting and gaming industry, to share their insights and discuss the cutting edge of this key area for success.

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SBC Digital North America

9 - 10 June 2021

SBC Digital North America focuses on the burgeoning North American sports betting and igaming industry, providing an industry-leading platform where all the industry’s key players come together to discuss the challenges and opportunities facing the industry.

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SBC Digital Italia

28 - 29 July 2021

SBC Digital Italia will have an exclusive focus on one of Europe’s main betting & gaming markets. Home to many of the industry’s strongest and most innovative companies, the Italian market has often developed new approaches to adapt to a changing regulatory landscape, most recently with the introduction of the strict limitations placed on advertisement and promotion of betting and gaming operators.

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