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CCOC NewsNotes: August 2018

In this issue...

NewsNotes is written and published by CCOC's Membership and Communications Department. Your comments, submissions and suggestions are welcome. The deadline for submission is the 15th of the month. 
Call Adella Khan at 613-695-6922 ext. 251 or send an email.
Click here to print or save a copy of your NewsNotes.

Appointments help CCOC help you!

Hannah, one of the Tenant Service Representatives.
Need to speak with your Rental Officer, Rent Collections Officer, or Maintenance Officer? 

Please call or email them directly to book an appointment.

Our Tenant Service Representatives at the service desk are unable to book appointments for other staff members. While they’re happy to take your maintenance service requests or your rent payments, they do not have access to other employees’ calendars. 

The best way to make sure the person you want to see is in the office is to book an appointment! 

Booking an appointment with your Rental Officer, Rent Collections Officer, or Maintenance Officer means they’re guaranteed to be available when you stop by. Otherwise, they may be busy meeting with another tenant or out at one of our properties. 

Not sure how to contact your Rental Officer, Rent Collections Officer, or Maintenance Officer? Feel free to give the service desk a call at 613-234-4065 ext. 0 or email Our Tenant Service Representatives will be happy to pass along the contact information you need.
Calling the After-Hours number for maintenance emergencies?

A CCOC Maintenace Staff member will call you back to follow up when you place a service call with our Emergency After-Hours Maintenance service. Their number will show up as private or blocked when they return your call. Please make sure to answer this call so we can attend to your maintenance emergency.

Renew your Green Commitments

You might have seen a Green Commitment building report card in your lobby or laundry room. Check out how much of an environmental impact you and your neighbours have had over the last year - it's incredible!

Fill out a new Green Commitment pledge form in the envelope provided and renew your commitment to helping the environment for another year. Once it's filled in, return the pledge form to the attached envelope or bring it into the CCOC office. 

Not in a building with a report card? Email to renew your pledge.
Thank you for doing your part to help the environment. We're all in it together and your actions matter! 

Keeping it Green in the Summer

Green bins are an important example of how our everyday actions have a big impact on the environment. 
If each CCOC property fills just one residential green bin each week, we are able to divert 216,320 litres of waste from landfills each year

Here are some tips for using your green bin in the summer heat:

  1. Freeze your kitchen scraps until the day before garbage collection, then bring them out to the green bin. This keeps bugs away outdoors, while also keeping your apartment smelling fresh! Re-use a paper container for storage (like an ice cream carton or a brown bag) and throw it all in the green bin.
  2. Line the green bin with newspaper and scrunch some up at the bottom to make a barrier that keeps pests away and the bin clean.
  3. Cover your kitchen scraps with newspaper after putting them in the green bin. This leaves a neater bin for your neighbours and also keeps bugs out. Make sure the newspaper extends to the very edges of the bin, and tuck the paper in.
  4. Make sure to lock the bin when you close the lid.
  5. If your bin is broken, you can recycle it! Just call the city at 3-1-1 to schedule a pick-up and order your replacement green bin.

What goes in each bin?

Black or yellow bins: Clean paper and cardboard. Food-soiled paper must go in the green bin.
Blue or grey bins: Glass jars or bottles, cans, aluminum containers, plastics labelled #1-7, drink cartons. 
Green bins: Food and yard waste, food-soiled paper products, kitty litter, dryer lint, paper coffee cups and plates, cotton balls, pet fur. No plastic should ever go in the green bin.
Remember! Bottles and cans from alcoholic beverages can be returned to any Beer Store location for a refund on your deposit paid. You’ll get between 10 and 20 cents per container back. 
To make sure you know your green bin and recycling pick-up dates, and to check the proper disposal of your waste, visit the City of Ottawa website.

No vacation rentals or subletting - a reminder

Did you know? Renting out your CCOC apartment via Airbnb or other vacation listing websites violates your lease.

When we discover CCOC apartments listed on these sites, we issue an eviction notice. Please respect your lease and don't put yourself in danger of losing your home! 

When you became a CCOC tenant, you signed a lease agreeing "not to sublet or assign the unit or any part of it". Renting your home to someone else or listing your apartment on websites like Airbnb is considered subletting. This puts you at risk of losing your home.

Under Ontario law, landlords must give consent for any subletters. Subletting without landlord consent is an "infringement of the landlord’s lawful right, privilege and interest". 

CCOC's mission is to create, promote, and maintain affordable housing for low and moderate income people. Please help us do this! 

Office Closed - Labour Day

The CCOC office will be closed on Monday, September 3 for Labour Day. We will re-open at 9:00 am on Tuesday, September 4.

Le bureau de CCOC sera fermé le lundi, 3 septembre pour 
la fête du travail. Le bureau sera ouvert à 9h00 le mardi, 4 septembre.

FoodWorks Meal Delivery Service

Want to support a great cause while eating fresh, healthy, locally made meals? Operation Come Home has a meal delivery service called FoodWorks that can help. Each meal costs $9.50 and comes with a lean protein and two vegetable side. For an extra $2 a meal, you can add dessert. Dietary restrictions can be accommodated, and meals are generally both low-fat and low-sodium. 

Food deliveries take place on Monday, Wednesday, and Friday from 2:00 pm to 6:00 pm. 
Operation Come Home is an employment, education, and support centre for homeless and at-risk youth age 16 and up. The goal of this program is to build and develop services that help people in at-risk situations have agency while connecting youth and seniors to strengthen communities and address food insecurity. 

If you're interested in learning more, please email or call 613-230-4663 ext. 230

Careless Smoking Causes Fires

It's especially important to be aware of your surroundings when smoking during these warm months.

The potting soil used in planter boxes catches fire easily! Planter box fires can smolder for several hours before bursting into flame. The only sign of trouble may be a thin trail of smoke and a slight odor.

Follow these smoking safety tips to keep you, your neighbours, and your building safe! 
  • Never use planters or flowerpots as ashtrays. 
  • Never throw cigarettes from a balcony.
  • Don't drop lit cigarettes on the ground, whether on a roof deck, patio or the sidewalk outside. 
  • Keep lighters, matches and cigarettes in a place children can't reach them.

Centretown Movies Are Back

The outdoor film festival returns to Dundonald Park this summer! Admission is pay-what-you-can, and all films start at 9 pm. Here's a sneak peek at the upcoming schedule.

Friday, August 3: Thrashin
Saturday, August 4: Bon Cop/Bad Cop
Friday, August 10:  Desert Flower
Saturday, August 11: Wonder Woman
Friday, August 17: Wild
Saturday, August 18: Speed
Visit for more information.

CCOC Committee Meeting Schedule

During office renovations, please call CCOC at 613-234-4065 ext. 0 to confirm meeting locations. Locations may change from meeting to meeting. Note: CCOC will pay taxi fare and family care for committee members attending meetings.
Membership & Communications: August 7, September 4 at 7:00 pm.
Development Committee: No August meeting, September 11 at 7:00 pm.
Facilities Management Committee: No August meeting, September 13 at 7:00 pm.
Rental Committee: August 21 and September 18 at 7:00 pm.
Finance Committee: August 15 and September 12 at 7:00 pm.
Board: August 29 and September 26 at 7:00 pm.
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