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CLEANING PROTOCOLS
Disinfection Procedures: In addition to our existing continuous cleaning protocols, we will add a deep-cleaning and disinfecting process daily. Our team will use EPA-registered disinfectants which have been proven effective against the COVID-19 virus.
Touchless Hand Sanitizing Stations: Touchless hand sanitizing stations have been strategically placed throughout both studio locations.
Sanitizing Wipes: Sanitizing wipes will be provided at each studio entrance.
High touch surface areas: All high touch surface areas inside the studio will be continuously sanitized. This includes, but is not limited to: the front desk, key boards, computers, iPads, phones, instructor equipment, door frames, doorknobs, handles, railings, cubbies + bathrooms.
Towels: Towels will not be provided for indoor rides. Please BYOT.
Bikes + Weights: After each class every bike and each set of weights will be thoroughly disinfected.
Shoes: After one use, shoes will be thoroughly disinfected and adequately dried. Shoes will never be worn two classes in a row.
HEALTH SCREENING
Team + Rider temperature screening: All team members and riders will have their temperature checked using a non-contact thermometer upon entry. Anyone with an elevated temperature (100.4 F or greater) will be denied entrance.
Team + Rider health questionnaire: All team members and riders will be required to answer a health questionnaire provided by the New Jersey Department of Health. Anyone who answers yes to one of the questions will be denied entrance. In order to provide a smooth check-in process, we are working on integrating this questionnaire into Mindbody.
CHECK IN
Masks/Face Coverings: A mask or face covering is required to be worn by all riders and team members while inside the studio at all times, except when doing so would pose a risk to an individual's health.
Non-contact Check In: Please maintain social distancing when approaching the front desk and our associate will check you in - hands free.
Social Distancing: Please maintain at least six feet between other riders and team members. Follow markers inside studio to adhere to safe distancing.
Amenities: All amenities (hair ties + gum + ear plugs) have been removed from the front desk and made available upon request.
Water: The water cooler is operational and single use Boxed Water is also available for purchase.
STUDIO LAYOUT
Enter + Exit: Please keep to your right upon entrance and exit of studio. Additional exits are set up and marked in both studio locations to facilitate social distancing.
Bike Layout: Inside the studios there is one bike per 200 square feet.
Bike Setup: A video of proper bike set up may be found on our IGTV @tandemcycle If you need further assistance, an instructor will use their bike for demonstration.
Late Entrance: Late entrance to class will not be permitted.
HOW YOU CAN HELP
Limit Belongings: Bring only what you can fit next to your bike to eliminate use of cubby space.
Arrival Time: Please do not arrive any earlier than 15 minutes prior to class start time.
Be Respectful: Wear your face covering + maintain proper social distance at all times.
Share your thoughts: We are doing the best we can to deliver the highest level of customer service while maintaining optimal safety of our team and riders. If you see something you think we could be doing better, we encourage you to say something.
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In the event that there is a reported case of COVID-19 in a studio and class where you were potentially in contact with the positive individual, you will be notified immediately. We will then close the studio for 24 hours followed by a deep clean and disinfection prior to reopening.
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