Knowledge Hub
National Dialogue Community of Practice
March Newsletter

All talk and action!

This is our 11th Newsletter and represents a step change in supporting the use of dialogue and skilful conversation to improve what matters most to us as in public services.

Swiftly after the November gathering of our Dialogue Community of Practice (DCoP), the people who volunteered to be on the Steering Group met and agreed primary goals of the Steering Group were to:

  • Honour views of the DCoP members which were shared at the November 2016 event
  • Continue to extend the network to reach out to other people/networks, bringing about transformation through disruptive practices such as dialogue (e.g. ULab)
  • Make it simpler for people to absorb dialogue into ways of working and people’s repertoire when working with difference/change.  
The Steering Group have been all talk and action!  From the two meetings we have had, your ideas and priorities have been taken on board and translated into a work plan for the next 18 months. You can find out more about all the events and oportunites in this newsletter.

Action is being taken to support the dialogue practice of people operating with different levels of knowledge and experience as per our road map to dialogue practice.

Please contact with the Steering Group if you want to shape any of the plans outlined here.
National Gatherings

We agreed to gather twice a year as a national Dialogue Community of Practice. Book now for the next national gathering of the DCoP which is taking place on Wednesday, 31 May 2017 at Teacher Building, Glasgow.
Book now!
Goldilocks test!
The form for our 31 May networking event will enable us to experience the dialogue road map and development opportunities first hand to confirm and stretch our dialogue practice.  We have learnt from experimenting with different formats for the national gatherings and believe we have the ‘just right’ combination for our dialogue practice community.  Come along on the 31 May and complete the Goldilocks test for yourself. You can register to attend here
Image result for Goldilocks test! just right
A further national networking event is scheduled for 14 November 2017 in Edinburgh. We will contact you in early Summer to check the topic against a fast changing landscape.
Education and training

Core Concepts training programme 
After the success of the 2016 course, we will offer another two-day training programme on the Core Concepts for working with dialogue, held on 10 May 2017 and 7 June 2017
Led again by Joanne Rafferty, participants will learn about the underpinning theory and concepts of dialogue and how to use it to improve the quality of conversations. The 2 day course will offer a mix of theory and practice allowing participants to identify their own preferences and patterns in conversation, their impact and how to change these dynamics. 

We recommend that participants in the Core Concepts training also sign up for a practice group, offering a  so the learning really sticks and becomes part of your way of working.  
Click here to apply for the Core Concepts training.
Theory into Practice -  just do it!

Beginners Dialogue Practice Group
We know some people who did the Core Concepts training last year are looking to join a dialogue practice group to apply what they learnt. Sharon Millar has offered to host a Beginners Dialogue Practice Group starting in May. This means a group of between 8 – 10 people will meet for 3 hours once a month for 6 months.  If you want to know more or want to sign up for this practice group, please email
Practice Group Facilitation
Donata Caria has agreed to run a development session on "How to be a practice group facilitator?" as we know there are members of our dialogue community that are keen to self-organise to practice and support each other across the country.

The one-day workshop on 13 June 2017 will be for people looking to set up their own dialogue practice group, and will help them to: 
  • Use dialogue tools, resources and evidence in their practice groups
  • Identifying and articulating their own particular style, leading to their profile going on Knowledge Hub to advertise and attract practice group members
  • Have peer support and practice group supervision.
If you are keen to establish a dialogue practice group locally register here for the one-day workshop so you set up for success.
About evidence
Margaret Williamson is leading an inquiry to help answer the question "What evidence exists to demonstrate whether organisations and individuals that use dialogic methods and practices generate effective change and produce lasting results?"
The intention is to make evidence from literature and practice really accessible and dialogue interventions more impactful.  Since November we have:
  • Completed a literature review and reviewed bibliographies
  • Shaped a definition of dialogue which reflects the way we work with it (as opposed to other meanings and interpretations of the word in the literature)
  • Contacted academics writing on Dialogue and Dialogic OD to identify case studies, research papers, evaluations that are not yet uncovered by the literature review – also any ongoing work that might form case studies for the effectiveness of Dialogue
  • Contacted our own Scottish network of practitioners to identify existing evidence and work that could be shaped as case studies
  • Connected with people across the Globe working with dialogue, as suggested by colleagues
If you can contribute to the body of evidence of the impact of using a dialogue approach, please get in touch with Margaret
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