In light of continued drought, Connecticut Water is asking all customers to engage in voluntary water conservation.

Despite a bit of rain over the last week, Connecticut still remains in drought status, with the severity of the drought varying by region. 

As of August 24th, Connecticut has received about 5 fewer inches of rain than a typical summer. It would take several days of moderate rain to catch up to normal levels.

Please consider the following conservation measures:
- Stop lawn watering
- Cover swimming pools to reduce water lost to evaporation
- Clean sidewalks or walkways with a broom instead of a hose
- Check toilets, indoor and outdoor faucets for leaks.

We have reached out to our service communities to request that municipalities engage in conservation efforts as well.

Please do your part to conserve.

We only ask customers to conserve when it is necessary to preserve water resources for drinking, hygiene, sanitation and fire protection in systems that have hydrants. Should it become necessary to issue an order for mandatory water conservation, there is a fee of up to $200 for customers who do not comply. This fee would be assessed only after Connecticut Water communicated to customers that a mandatory conservation request was in effect. Register at for alerts from Connecticut Water to be sure you receive conservation updates and other important information.

Connecticut Water also has a water conservation rate that encourages wise water use. Residential customers will pay a slightly higher rate for water used in a billing period that averages more than 200 gallons per day. Rate information is available at

At Connecticut Water, we are doing our part to reduce the amount of water lost to leaking water mains and service lines between the water mains and customers' premises. In 2021, through our ongoing leak detection efforts, which includes the use of 1,600 acoustic leak detection sensors, we identified more than 230 leaking service lines, fire hydrants and water mains, saving an estimated 195 million gallons of high-quality drinking water.

Click Here for Ideas on How to Conserve

Have questions? We're happy to help.

Email us at or call us at 1-800-286-5700.

Copyright © 2022 Connecticut Water Co., All rights reserved.

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